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"It was so nice to be able to walk from the train station to my hotel. It wasn't the nicest area to walk through, but I never felt in any danger. Thi ... " More

By a verified traveller on Wed 11 Jul 2018

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Hotel Description

4-star hotel near Alte Oper, connected to a shopping center

City center retreat

Within a 10-minute walk of this Bahnhofsviertel hotel, you'll find Financial District and Staedel Museum. Also, Maintower is within half a mile (1 km) and Alte Oper is within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free continental breakfast and free WiFi. Business travelers can take advantage of the 24-hour business center. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Free WiFi, flat-screen TVs

The soundproofed guestrooms offer free WiFi and free newspapers. Other amenities include sitting areas, premium bedding, and flat-screen TVs with digital channels.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$87* Per night/room 23 Feb. - 24 Feb.

Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Double Bed with Sofa bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Holiday Inn Express Frankfurt City Hauptbahnhof ratings based on 7 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Frankfurt City Hauptbahnhof

Everyone (6) Family (1)
3 out of 5
Location is convenient to train station but we came in at night and had to walk through a bunch of drunks with our luggage. Check in was not pleasant as the front desk clerk was busy joking with coworkers in the back office instead of helping us. Then they collected a tax of 2 Euros per person without a receipt or explanation. On the flip side the morning staff was quite courteous and the breakfast enjoyable.

Posted by on 26 Aug. 2019

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Comment from Hotel Management

29 Aug. 2019 by Yassin Helal

Dear guest, We’d like to apologize for any inconvenience you had to face during your stay at our property. We’re looking forward to welcoming you back soon again to show you that we can do better. Kind regards, Holiday Inn Express Frankfurt City - Hauptbahnhof

5 out of 5
Environment, breakfast, surrounding areas, overall everything

Posted by on 9 Aug. 2019

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Comment from Hotel Management

18 Aug. 2019 by RK

Dear Guest, Great to see that you had an amazing stay with us. We’re looking forward to welcoming you back soon. With best regards, Holiday Inn Express Frankfurt City - Hauptbahnhof

5 out of 5
Convenient to train station. Good breakfast provided.

Posted by on 26 Feb. 2019

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5 out of 5
Rooms were in a good conditions and chek-in was very easy

Posted by on 21 Oct. 2018

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Comment from Hotel Management

6 Nov. 2018 by MOFA

Dear Guest, Thank you so much for the excellent review. Hope to see you again soon. Best regards, Holiday Inn Express

1 out of 5
Dirty area. Many homeless people close by. Extremely hot! They did nothing to try to help with how hot it was! Rooms were the smallest I have ever stayed in next to a cruise ship. Dirty drapes and dark room. Halls have lights that come on with motion. Very slow to come on and dark! Terrible!

Posted by , from Frankfurt on 8 Oct. 2018

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Comment from Hotel Management

6 Nov. 2018 by MOFA

Dear Annjennette, Thank you for your feedback. We are sorry to hear that your stay was not to your satisfaction. We hope you will give us a second chance so we can prove you we can do better. Best regards, Holiday Inn Express

4 out of 5

Nice and close to train station

Pros: I loved the location and the breakfast that was included!
Cons: The computer in the business center was not easy to use. Also, the printer did not work.
Location: There was a great Italian restaurant across the street. If you don't mind walking, it's not a bad walk to the main shopping area in Frankfurt.
It was so nice to be able to walk from the train station to my hotel. It wasn't the nicest area to walk through, but I never felt in any danger. This was the only hotel I stayed in in Germany that let me choose the temperature for the air conditioner. It was so nice.

Posted by , from Pittsburgh, PA on 11 Jul. 2018

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4 out of 5

Good

Ok, not bad, everything is ok, till I receive this survey, always ask a bit more , huh, how much more , forget it forget it forget it forget it Ok, not bad, everything is ok, till I receive this survey, always ask a bit more , huh, how much more , forget it forget it forget it forget it Ok, not bad, everything is ok, till I receive this survey, always ask a bit more , huh, how much more , forget it forget it forget it forget it

Posted by on 15 Sep. 2015

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Comment from Hotel Management

26 Nov. 2015 by HIEX Hotel Staff

Dear guest, First of all I would like to thank you very much for taking your time to share your valuable feedback regarding your recent stay with us. Your feedback is important for us and please rest assured that I have personally addressed the topics with the relevant department in order for us to grow, I do hope that this inconvenience has not narrowed your overall impression and that we will be able to welcome you back to the Holiday Inn Express Frankfurt City Hauptbahnhof in the near future. Kind Regards Dieter Esslinger General Manager

About the Holiday Inn Express Frankfurt City Hauptbahnhof

Location Elbestrasse 7, Frankfurt, HE 60329

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Frankfurt City Hauptbahnhof. Parking is available for a fee. For a fee, the property may offer extended parking privileges after check-out. This 4-star Frankfurt hotel is smoke free.

  • 1 building
  • 116 guestrooms or units
  • 4 levels
  • Built in 2011
  • Continental breakfast (free)
  • Bar or lounge
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Frankfurt (FRA-Frankfurt Intl.) (12.9 km / 8 mi)
  • Train station: Frankfurt (Main) Central Station (0.7 km / 0.5 mi)
  • Metro station: Central U-Bahn (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Frankfurt City Hauptbahnhof offers 116 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 26-inch flat-screen televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Digital channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 10 AM.

Hotel Policies

Check-in

  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Frankfurt City
  • Holiday Inn Express Frankfurt City Hauptbahnhof
  • Holiday Inn Express Hauptbahnhof
  • Holiday Inn Express Hauptbahnhof Hotel Frankfurt City
  • Holiday Inn Express Frankfurt City Hauptbahnhof Hotel Frankfurt
  • Holiday Inn Express Frankfurt City Hauptbahnhof Hotel
  • Holiday Inn Express Hauptbahnhof Hotel
  • Express Frankfurt City Hauptb
  • Holiday Inn Express Frankfurt City Hauptbahnhof Hotel
  • Holiday Inn Express Frankfurt City Hauptbahnhof Frankfurt
  • Holiday Inn Express Frankfurt City Hauptbahnhof Hotel Frankfurt

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
url importing https://www.travelocity.ca/Frankfurt-Hotels-Holiday-Inn-Express-Frankfurt-City-Hauptbahnhof.h3781287-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.