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Hotel Indigo Gatlinburg Downtown by IHG

3.5 star property
3.5-star hotel near Great Smoky Mountains National Park

Choose dates to view prices

Photo gallery for Hotel Indigo Gatlinburg Downtown by IHG

Bar (on property)
Presidential Suite, 1 Bedroom
Outdoor pool
Exterior
Room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Gym
  • Business services
  • Bar

Explore the area

View in a map
229 East Parkway, Gatlinburg, TN, 37738
  • Place, Historic Ogle Log Cabin
    ‪3 min walk‬
  • Place, Anakeesta
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility)

Room

Standard Room, 1 King Bed, Roll-in Shower (Mobility)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

Room

Room, 2 Queen Beds, Accessible Bathtub, Balcony (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (Furnished)

Room

Standard Room, 2 Queen Beds, Balcony (Furnished)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

Room

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room

Standard Room

  • 36 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony (Furnished)

Room

Standard Room, 1 King Bed, Balcony (Furnished)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

Room

Standard Room, 2 Queen Beds, Roll-in Shower (Mobility)

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

Room

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

Room

Room, 1 King Bed, Mobility Accessible, Balcony (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

Room

Suite, 1 Bedroom, Mobility Accessible, Non Smoking (Communications)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Room

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(20 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Gatlinburg

Downtown Gatlinburg stay.Within a 10-minute walk of this Downtown Gatlinburg hotel, you'll find Anakeesta and Ripley's Aquarium of the Smokies. Historic Ogle Log Cabin and Traffic Light #3 are also within half a mile (1 km).

What's nearby

  • Historic Ogle Log Cabin - 3 min walk - 0.3 km
  • Anakeesta - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 6 min walk - 0.5 km
  • Gatlinburg SkyPark - 13 min walk - 1.2 km
  • Gatlinburg Convention Center - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 72 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Pancake Pantry - ‬8 min walk
  • ‪Ole Red - ‬3 min walk
  • ‪Subway - ‬7 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬9 min walk

About this property

Hotel Indigo Gatlinburg Downtown by IHG

3.5-star hotel near Great Smoky Mountains National Park
Hotel Indigo Gatlinburg Downtown by IHG offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge.

Event space at this hotel measures 4674 square feet (434 square meters) and includes conference space. Hotel Indigo Gatlinburg Downtown by IHG also features laundry facilities, an elevator, and a microwave in a common area.

This 3.5-star Gatlinburg hotel is smoke free.

  • 136 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • 4674 sq ft of conference space
  • 434 sq m of conference space
  • Built in 2025
  • Charging station for electric cars
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Hotel Indigo Gatlinburg Downtown by IHG offers 136 accommodations. Televisions come with cable channels.

Similar properties

Exterior
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg
Gatlinburg
  • Pool
  • Hot tub
  • Pet friendly
  • Kids pool
4.5 out of 5, Wonderful, 2,272 reviews
The price is CA $171
CA $193 total
includes taxes & fees
Jun 4 - Jun 5
The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels

Food and drink

  • Mini-fridge

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • In-room bottled water
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.

Frequently asked questions

How close is Hotel Indigo Gatlinburg Downtown by IHG to the airport?

Hotel Indigo Gatlinburg Downtown by IHG is 44 mi (72-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Indigo Gatlinburg Downtown by IHG?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Gatlinburg Downtown by IHG on May 25, 2026 start from CA $231, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Indigo Gatlinburg Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Hotel Indigo Gatlinburg Downtown by IHG.

Does Hotel Indigo Gatlinburg Downtown by IHG offer free breakfast?

Hotel Indigo Gatlinburg Downtown by IHG does not offer free breakfast.

Is there a casino at Hotel Indigo Gatlinburg Downtown by IHG?

No, there is no casino at this hotel.

What time is check-in at Hotel Indigo Gatlinburg Downtown by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Indigo Gatlinburg Downtown by IHG?

Free parking is not available at this hotel.

Does Hotel Indigo Gatlinburg Downtown by IHG have a pool?

Hotel Indigo Gatlinburg Downtown by IHG features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 10:00 PM.

Does Hotel Indigo Gatlinburg Downtown by IHG have a restaurant?

Yes, there are 2 restaurants on site.

Does Hotel Indigo Gatlinburg Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Hotel Indigo Gatlinburg Downtown by IHG to downtown Gatlinburg?

Hotel Indigo Gatlinburg Downtown by IHG is 0.4 mi away from Gatlinburg.

Hotel Indigo Gatlinburg Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 253 out of 293 reviews
Rating 8 - Good. 26 out of 293 reviews
Rating 6 - Okay. 6 out of 293 reviews
Rating 4 - Poor. 4 out of 293 reviews
Rating 2 - Terrible. 4 out of 293 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

PATTY, Sammamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in May 2026

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in the hotel was very nice! The rooms were nice and super clean. The rooftop bar was amazing. Th front desk and bar staff were all super nice as well. 10/10 recommend
Stayed 1 night in Apr 2026

10/10 Excellent

Vivian

Stayed 1 night in Feb 2026

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities
Absolutely loved it here! The lobby smelled amazing. Our room was spotless and check in was quick and easy, especially since we were coming in so late. Definitely recommend!!
Stayed 1 night in Feb 2026

10/10 Excellent

jason

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice modern rooms.
Stayed 2 nights in Feb 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing hotel. Clean and friendly. The room was beyond amazing.
Stayed 1 night in Feb 2026

10/10 Excellent

Jarred

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Booked last minute. It was great from the front desk to the shower can’t say enough good things.
Stayed 1 night in Feb 2026

8/10 Good

Alecs

Stayed 1 night in Feb 2026

10/10 Excellent

Lauren

Stayed 1 night in Feb 2026

10/10 Excellent

Kristina

Stayed 2 nights in Feb 2026

10/10 Excellent

Amber, knoxville

Stayed 1 night in Feb 2026

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 3 nights in Feb 2026

10/10 Excellent

Alfonso

Stayed 2 nights in Jan 2026

10/10 Excellent

DARNELL

Stayed 1 night in Feb 2026

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in. Room and hotel was well kept. Really enjoyed the restaurant and rooftop views
Stayed 2 nights in Feb 2026

10/10 Excellent

Jessie

Stayed 1 night in Feb 2026

10/10 Excellent

Indra

Liked: Cleanliness, property conditions & facilities
Great staff, clean hotel and room. Restaurant however was horrible. I waited 45 minutes for soggy wings and Cesar salad they had 1 waiter who was not the most attentive.
Stayed 3 nights in Feb 2026

10/10 Excellent

Marcial, DORAL

Stayed 1 night in Feb 2026

10/10 Excellent

Megan, Rome

Stayed 3 nights in Jan 2026

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless! Excellent food, wonderful bed!
Stayed 1 night in Feb 2026

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Jan 2026

10/10 Excellent

Rebecca

Stayed 2 nights in Jan 2026

10/10 Excellent

Ramon

Stayed 2 nights in Jan 2026

8/10 Good

Sue

Stayed 1 night in Jan 2026

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 8 nights in Dec 2025