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Crowne Plaza Surfers Paradise by IHG

4.5 star property
4.5-star luxury hotel near Gold Coast Convention and Exhibition Centre

Choose dates to view prices

Photo gallery for Crowne Plaza Surfers Paradise by IHG

3 restaurants, breakfast served
Junior Suite, 1 King Bed, Ocean View
Water view
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
3 restaurants, breakfast served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217
  • Place, Broadbeach Beach
    ‪5 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪15 min walk‬
  • Place, Surfers Paradise Beach
    ‪19 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪25 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Balcony

Water view

Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(29 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View (Penthouse)

Suite, Ocean View (Penthouse)

Suite, Ocean View (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 119 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (High Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Ocean View (High Floor)

9.4 out of 10
Exceptional
(23 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(34 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(6 reviews)
  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(28 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(27 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View (Top Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View (Top Floor)

  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Low Floor)

Suite, 1 Bedroom (Low Floor) | Room amenity

Suite, 1 Bedroom (Low Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Low Floor)

Standard Room, 2 Double Beds (Low Floor)

Standard Room, 2 Double Beds (Low Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Gold Coast

Surfers Paradise stay.Your stay at this Surfers Paradise hotel places you within 2 miles (3 km) of Gold Coast Convention and Exhibition Centre and Surfers Paradise Beach. The Star Gold Coast and Cavill Avenue are also within 2 miles (3 km).

What's nearby

  • Broadbeach Beach - 5 min walk - 0.5 km
  • Gold Coast Convention and Exhibition Centre - 15 min walk - 1.3 km
  • Surfers Paradise Beach - 19 min walk - 1.6 km
  • The Star Gold Coast - 2 min drive - 1.6 km
  • Cavill Avenue - 3 min drive - 2.7 km

Getting around

  • Florida Gardens station - 2 min walk
  • Varsity Lakes Station - 24 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Freghete - ‬14 min walk
  • ‪26° & Sunny - ‬7 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Broadbeach Bowls Club - ‬7 min walk
  • ‪Sushi Train - ‬16 min walk

About this property

Crowne Plaza Surfers Paradise by IHG

4.5-star luxury hotel near Gold Coast Convention and Exhibition Centre
Crowne Plaza Surfers Paradise by IHG offers its guests a children's pool, an outdoor pool, an outdoor tennis court, and a hot tub. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A fitness center, a terrace, and a vending machine are also featured at the luxury Crowne Plaza Surfers Paradise by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Gold Coast hotel is smoke free.

  • 1 building
  • 269 guestrooms or units
  • 26 levels
  • 3 dining venues
  • 2 bars or lounges
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Computer for guest use
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Coffee shop
Crowne Plaza Surfers Paradise by IHG offers 269 accommodations with espresso makers and safes. Rooms open to furnished balconies. 55-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 25 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycles
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Frequently asked questions

How close is Crowne Plaza Surfers Paradise by IHG to the airport?

Crowne Plaza Surfers Paradise by IHG is 18.7 mi (38-min drive) away from the Coolangatta Airport (OOL) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Surfers Paradise by IHG?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Surfers Paradise by IHG on Mar 26, 2026 start from CA $159, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Surfers Paradise by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Surfers Paradise by IHG.

How close is Crowne Plaza Surfers Paradise by IHG to the beach?

This hotel is a short 6-minute walk from Broadbeach Beach and 1.2 mi (6-min drive) from Surfers Paradise Beach. Don't forget your sunscreen!

Does Crowne Plaza Surfers Paradise by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Surfers Paradise by IHG, but buffet breakfast is offered for a fee of AUD 39.00 for adults and AUD 19.50 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Crowne Plaza Surfers Paradise by IHG?

No, there is no casino at this hotel, but The Star Gold Coast (2-min drive) is nearby.

What time is check-in at Crowne Plaza Surfers Paradise by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Crowne Plaza Surfers Paradise by IHG?

Free parking is not available at this hotel. Self parking is available for AUD 25 per day.

Does Crowne Plaza Surfers Paradise by IHG have a pool?

Crowne Plaza Surfers Paradise by IHG features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Crowne Plaza Surfers Paradise by IHG have a restaurant?

There are 3 onsite restaurants, offering options like pool views, happy hour, and light fare.

Does Crowne Plaza Surfers Paradise by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Surfers Paradise by IHG to downtown Gold Coast?

Crowne Plaza Surfers Paradise by IHG is 0.3 mi away from Gold Coast.

Crowne Plaza Surfers Paradise by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1004 reviews
Rating 8 - Good. 236 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 46 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Kristy-Lee

Stayed 2 nights in Dec 2025

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean.Staff were very helpful. Breakfast was excellent. Amenities excellent.
Stayed 3 nights in Dec 2025

6/10 Okay

Adrienne

Stayed 6 nights in Dec 2025

2/10 Terrible

Shuaifei

I asked them to provide the car parking reciept several time
Stayed 7 nights in Dec 2025

10/10 Excellent

Chris

All was great
Stayed 2 nights in Dec 2025

2/10 Terrible

Sunita

Travelled with group
The stay was crap and air conditioning didn’t work the whole experience was terrible
Stayed 1 night in Dec 2025

6/10 Okay

Adam

Travelled with group
Liked: Cleanliness, room comfort
Clean but slightly dated. Bad check in experience
Stayed 2 nights in Dec 2025

6/10 Okay

MANDEEP

Travelled with family
Disliked: Cleanliness
The hotel charges for the water bottles, and the water is constantly leaking from the shower door. Room service was not provided on the third day—2/5 rating.
Stayed 3 nights in Dec 2025

10/10 Excellent

Vadim

Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Milan

Stayed 2 nights in Dec 2025

8/10 Good

Jeffrey

Stayed 5 nights in Dec 2025

8/10 Good

Priya

Stayed 1 night in Dec 2025

10/10 Excellent

dominic

Stayed 1 night in Nov 2025

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Cynthia, Neutral Bay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! Smiles, clean, excellent pool, chilled water readily available, thick fluffy towels, & pool towels, housekeeping great at their work. Easy accessible location. Scenic top floor restaurant- we were told by a customer the luncheon buffet is a bounty of seafood. Did I mention the fabulous pool? Plenty of comfortable lounges, seating, shaded areas, drinks & food served poolside too!
Stayed 5 nights in Nov 2025

10/10 Excellent

Julianne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, quick room service, comfortable beds and friendly staff. The buffet breakfast was great too, lots of variety. Will definitely be back.
Stayed 1 night in Dec 2025

8/10 Good

Lisa

Stayed 2 nights in Nov 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and premises, friendly stuff.
Stayed 8 nights in Nov 2025

8/10 Good

Rozal

We had an amazing stay at Crown plaza surfers paradise. The room and t
Stayed 3 nights in Nov 2025

10/10 Excellent

nick

Liked: Cleanliness
Great
Stayed 1 night in Nov 2025

8/10 Good

Simone

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely, had to change rooms because AC wasn't working, amenities were perfect. Would have been 5 until a staff member approached me at breakfast on the last day, made me very uncomfortable. Aside from that the rest of the staff were lovely. Thank you Crowne Plaza
Stayed 5 nights in Nov 2025

8/10 Good

Sergey, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Good service , stuff upgraded our room with out an any charge . Nice pool , really enjoyed that place
Stayed 1 night in Nov 2025

10/10 Excellent

melanie

Travelled with family
Liked: Cleanliness, staff & service
Excellent staff and very clean room. Pool is a little lacklustre but enjoyable
Stayed 1 night in Nov 2025

6/10 Okay

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
I’m giving this hotel 3 stars because the room itself was clean, comfortable, and overall pleasant. However, we did experience a few hiccups that seemed to stem from discrepancies between what was advertised on Wotif and what the hotel had on record. We had prepaid for the room, parking, and breakfast. Each time we exited the carpark, we were prompted to pay $25, though thankfully staff were able to lift the boom gate when we buzzed for assistance. At breakfast, our prepaid booking wasn’t showing in the hotel’s system, and we were initially asked to pay again. After explaining that it was included in our Wotif booking, the issue was eventually sorted out. We also ordered room service, which came with a $5 delivery fee. Unfortunately, the wait time was far too long, and when the food finally arrived, it was cold, making the extra charge feel even more disappointing. Overall, the stay was comfortable, but clearer coordination between the hotel and Wotif would have made the experience much better.
Stayed 1 night in Nov 2025