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The Towers Chevron Renaissance Holidays Gold Coast

3.5 star property
Family-friendly 3.5-star apartment near Surfers Paradise Beach

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Photo gallery for The Towers Chevron Renaissance Holidays Gold Coast

Indoor pool, 2 outdoor pools, sun loungers
Apartment, 3 Bedrooms, 2 Bathrooms | Living area
Exterior
Beach nearby, white sand
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Washer
  • Dryer
  • Parking included

Explore the area

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23 Ferny Avenue, Surfers Paradise, QLD, 4217
  • Place, Chevron Renaissance
    ‪1 min walk‬
  • Place, Cavill Avenue
    ‪2 min walk‬
  • Place, Surfers Paradise Beach
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪28 min drive‬

Room options

View all photos for Comfort Apartment, 1 Bedroom

Comfort Apartment, 1 Bedroom

Comfort Apartment, 1 Bedroom

  • Water view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Apartment, 2 Bedrooms, Kitchen, Tower

Classic Apartment, 2 Bedrooms, Kitchen, Tower

Classic Apartment, 2 Bedrooms, Kitchen, Tower

  • Water view
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms, 2 Bathrooms

Apartment, 3 Bedrooms, 2 Bathrooms

Apartment, 3 Bedrooms, 2 Bathrooms

  • Water view
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed and 4 Twin Beds

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About the area

Gold Coast

Surfers Paradise stay.A stay at this Surfers Paradise apartment places you steps from Chevron Renaissance and within a 5-minute walk of Cavill Avenue. Surfers Paradise Beach and SkyPoint Observation Deck are also within half a mile (1 km).
View more Apartments in Gold CoastOpens in a new window

What's nearby

  • Chevron Renaissance - 1 min walk - 0.1 km
  • Cavill Avenue - 2 min walk - 0.2 km
  • Slingshot - 3 min walk - 0.3 km
  • Surfers Paradise Beach - 7 min walk - 0.6 km
  • SkyPoint Observation Deck - 10 min walk - 0.9 km

Getting around

  • Cypress Avenue Station - 7 min walk
  • Varsity Lakes Station - 20 min drive
  • Coolangatta Airport (OOL) - 36 min drive

Restaurants

  • ‪Clock Hotel - ‬3 min walk
  • ‪Domino's Pizza - ‬3 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬4 min walk
  • ‪Stairwell Coffee - ‬6 min walk
  • ‪Driftwood Social - ‬3 min walk

About this property

The Towers Chevron Renaissance Holidays Gold Coast

Family-friendly 3.5-star apartment near Surfers Paradise Beach
The Towers Chevron Renaissance Holidays Gold Coast offers its guests a full-service spa, 2 outdoor swimming pools, and 2 hot tubs along with an indoor pool and a sauna. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A children's pool, a nightclub, and a fitness center are also featured at the family-friendly The Towers Chevron Renaissance Holidays Gold Coast. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Gold Coast apartment.

  • 107 guestrooms or units
  • 39 levels
  • 3 buildings
  • Nightclub
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
The Towers Chevron Renaissance Holidays Gold Coast offers 107 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 3.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Flat-screen televisions come with premium cable channels.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

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Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • 2 hot tubs
  • 2 outdoor pools
  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Full-service spa
  • Heated pool
  • Hot stone massages
  • Hydrotherapy
  • Indoor pool
  • Manicures/pedicures
  • Outdoor treatment areas
  • Pool loungers
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children's pool
  • Crib: AUD 50 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 25 per day

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • Flat-screen TV with premium cable channels
  • Nightclub

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace
  • Walkway to water
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Business center
  • Computer station
  • Conference center
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Electrical adapters
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Iron/ironing board
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • No housekeeping service
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Near a health/beauty spa
  • Near a metro station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Gym
  • Heated pool
  • Helicopter/airplane tours
  • Shopping
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Hunting nearby
  • Mountain biking nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Spelunking nearby
  • Theme park nearby
  • Windsurfing nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 107 units
  • 3 buildings
  • 39 floors
  • Access via exterior corridors
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cribs (infant beds) are available for AUD 50.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 50.0 per stay
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Towers Chevron Renaissance Holidays Gold Coast
Towers Chevron Renaissance Holidays Gold Coast
Towers Chevron Renaissance Holidays Gold Coast Apartment
Towers Chevron Renaissance Holidays Gold Coast Surfers Paradise
The Towers Chevron Renaissance Holidays Gold Coast Apartment
Towers Chevron Renaissance Holidays Gold Coast Apartment
Towers Chevron Renaissance Holidays Gold Coast Surfers Paradise
Apartment The Towers Chevron Renaissance Holidays Gold Coast

The Towers Chevron Renaissance Holidays Gold Coast Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 14 reviews
Rating 8 - Good. 5 out of 14 reviews
Rating 6 - Okay. 3 out of 14 reviews
Rating 4 - Poor. 3 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

6.8/10

Cleanliness

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

rita

Travelled with family
Liked: Cleanliness, room comfort
Great staff, very helpful... apartment very clean and comfortable...
Stayed 3 nights in Oct 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The spa was not hot enough as a spa should be. The other spa was closed
Stayed 4 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It was very dirty, alot of german insects all over the kitchen benches and the bathroom. I couldnt even make a dish as i felt disgusted.
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay in surfers. Walking distance to almost everything
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities
Was very central to everything. Unit was in need of a fresh coat of paint, every wall was marked and damaged. Asked front desk how to get to coles and was told to go outside and walk through a carpark when there was direct lift access from building to the shops.
Stayed 4 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Liked: Amenities
View over to the beach was great as is the location. The kitchen was tiny and the kettle didn’t work so I had to go down to reception in another building to get another one. The air con/ heating was not working. The booking was made with free parking but it turns out it is free depending on availability. There is not a car park allocated to your apartment so you just cruise around all levels of the car park and hope you find one. If you don’t, you’re helpfully advised there is paid parking nearby. The girls on reception were lovely and any issues were not their fault - just the way Mantra does things apparently. We are locals and were generally disappointed with our 3 nights there.
Stayed 3 nights in May 2021

6/10 Okay

Verified traveller

Travelled with family
Great location and very convenient to shops and the strip. Apartment was a little on the run down side of things. The view was amazing!
Stayed 5 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Pool & spa excellent Location excellent Apartment was very big :) TV Foxtel wasn’t working Room wasn’t clean enough
Stayed 3 nights in Apr 2021

2/10 Terrible

Kylie

Travelled with group
Disliked: Room comfort

NO PARKING Available

Reception was closed for the day when we arrived. Checkin process using the phone at front reception was fine however the rules of checking in with id and credit card within certain times was a real pain, as we had organized activities the next morning. The most annoying part was that we specifically booked this place as it had free parking. However each night we got home there was no parking available. We parked behind other cars all lined up against a wall and put a note on the dash explaining why we were parked there and all contact details. woke in the morning to find an aggressive sticker on the car that left damage to my 2week old car! SO ANGRY! No explanation from staff except to say that because their boom gates were broken people were parking in spaces they were not allocated.
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
The apartment furniture was dirty, a lamp was broken and left on the coffee table. Light fittings were out in the bathroom. We paid for a beach view and got a very partial view from one small verandah.
Stayed 5 nights in Jan 2021

4/10 Poor

Belinda, Sunshine Coast

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Amenities
Chevron Towers are in a great central location and we found the 2 bedroom apartment to be comfortable. The downside was the amenities. There are 3 apartment towers all using the same carousel entrance and reception. Checking in was a nightmare in terms of gaining the keys and moving to the car park. We arrived at 1:50 and weren’t unpacked in our room until 4pm. The car park line up with garage problems was very frustrating. There are also no luggage trolleys. We also found the lifts a problem. Just four lifts in Tower 2 and often only 2 were working. On a Wednesday morning at 9:30, it took 45 minutes for our group of 5 to get downstairs. We had to split up in order to fit in crowded lifts. Trying to get in a lift with a pram at that time was near impossible. The resort pool area is very nice. The kids really enjoyed it, however it was disappointing that during our entire 5 day stay, the indoor pool and spa area were closed. We weren’t expecting this and we would have enjoyed using them in the wet weather. Next time, I would rather stay in a different Mantra hotel without the three towers that clearly can’t cope with the volume of guests.
Stayed 4 nights in Dec 2020

4/10 Poor

Jo, Brisbane

Travelled with family and small children
Liked: Amenities
Pools are nice. No sleep the whole time as garbage chute on other side of bed head. Room not the cleanest.
Stayed 4 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort

Review July 2020

The room was what was needed ie 2 bed, 1 bath and close to everything. The downside was that soon after entering the room, we found the bathroom sink was blocked and as a result, unusable for our trip. A note was left for the Property Manager advising of the issue upon us leaving.
Stayed 5 nights in Jul 2020