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Hotel Santander Plaza

3.5 star property
3.5-star hotel near Paseo Cayala

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Photo gallery for Hotel Santander Plaza

Free daily full breakfast
Meeting facility
Front of property
Executive Room, Kitchenette | Private kitchenette
Executive Room, Kitchenette

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
15 Calle 3-52, Zona 10, Guatemala City, Guatemala
  • Place, Avenida La Reforma
    ‪5 min walk‬
  • Place, Plaza Fontabella Shopping Center
    ‪5 min walk‬
  • Place, Oakland Mall
    ‪10 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Executive Room, Kitchenette

Executive Room, Kitchenette

Executive Room, Kitchenette

8.6 out of 10
Excellent
(36 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette

Junior Suite, 2 Double Beds, Kitchenette

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 39 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Master Suite, Kitchen

Master Suite, Kitchen

Master Suite, Kitchen

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 57 sq m
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Double Room Executive

In-room safe, free WiFi, bed sheets

Double Room Executive

  • 34 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Triple Suite Junior with Sofa

In-room safe, free WiFi, bed sheets

Triple Suite Junior with Sofa

  • 39 sq m
  • Sleeps 5
  • Free WiFi

View all photos for Triple Room Master

In-room safe, free WiFi, bed sheets

Triple Room Master

  • 57 sq m
  • Sleeps 5
  • Free WiFi

About the area

Guatemala City

Zona 10 stay.At this Zona 10 hotel, you'll be within a 5-minute walk of Plaza Fontabella Shopping Center and Gran Centro Los Próceres. Avenida La Reforma and Avia Mall are also within half a mile (1 km).

What's nearby

  • Gran Centro Los Próceres - 3 min walk - 0.3 km
  • Avenida La Reforma - 5 min walk - 0.4 km
  • Plaza Fontabella Shopping Center - 5 min walk - 0.4 km
  • Avenida Las Américas - 6 min walk - 0.6 km
  • Oakland Mall - 10 min walk - 0.8 km

Getting around

  • La Aurora Intl. Airport (GUA) - 5 min drive

Restaurants

  • ‪Restaurante La Poza - ‬3 min walk
  • ‪Hacienda Real - ‬2 min walk
  • ‪The Box Lounge - ‬1 min walk
  • ‪Maya Lounge - ‬4 min walk
  • ‪Uncle Sam’s - ‬3 min walk

About this property

Hotel Santander Plaza

3.5-star hotel near Paseo Cayala
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Hotel Santander Plaza also features tour/ticket assistance, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3.5-star Guatemala City hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 7 levels
  • Built in 1994
  • Full breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Santander Plaza offers 26 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided.

Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

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The price is CA $149
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includes taxes & fees
May 12 - May 13
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 8:00 AM to 2:00 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

Room amenities

Entertainment

  • 30-inch TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GTQ 200 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 26 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GTQ 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property Registration Number si

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Hotel Santander Plaza
Hotel Santander Plaza Guatemala City
Santander Plaza
Santander Plaza Guatemala City
Santander Plaza Hotel Guatemala/Guatemala City
Hotel Santander Plaza Hotel
Hotel Santander Plaza Guatemala City
Hotel Santander Plaza Hotel Guatemala City

Frequently asked questions

How close is Hotel Santander Plaza to the airport?

Hotel Santander Plaza is 2.8 mi (5-min drive) away from the La Aurora Intl. Airport (GUA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Santander Plaza?

As of May 1, 2026, prices found for a 1-night stay for 2 adults at Hotel Santander Plaza on May 3, 2026 start from CA $125, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Santander Plaza have an airport shuttle?

Hotel Santander Plaza offers a free airport shuttle, available from 8:00 AM to 2:00 PM at scheduled times.

Does Hotel Santander Plaza offer free breakfast?

Hotel Santander Plaza offers free full breakfast every day from 6:30 AM to 10:00 AM.

Is there a casino at Hotel Santander Plaza?

No, there is no casino at this hotel.

What time is check-in at Hotel Santander Plaza?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Santander Plaza?

This hotel offers free self parking.

Does Hotel Santander Plaza have a pool?

Hotel Santander Plaza does not have a pool.

Does Hotel Santander Plaza have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Santander Plaza have a spa?

There are no spa services available at this hotel.

How close is Hotel Santander Plaza to downtown Guatemala City?

Hotel Santander Plaza is 2.7 mi away from Guatemala City.

Hotel Santander Plaza Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 274 out of 605 reviews
Rating 8 - Good. 192 out of 605 reviews
Rating 6 - Okay. 85 out of 605 reviews
Rating 4 - Poor. 29 out of 605 reviews
Rating 2 - Terrible. 25 out of 605 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

jose manue

Stayed 2 nights in Jan 2026

10/10 Excellent

Gustavo

Stayed 1 night in Jan 2026

10/10 Excellent

Leslie

Stayed 1 night in Jan 2026

10/10 Excellent

yehoshua

Stayed 1 night in Jan 2026

10/10 Excellent

Ernist

Liked: Cleanliness, property conditions & facilities
Muy amable, el personal, una de las mejores opciones
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & efficient staff; easy & fast wifi; clean and renovated property; easy to connect tv with kitchen and coffeemaker for convenience.
Stayed 1 night in Jan 2026

10/10 Excellent

Monica, Fort Morgan

Travelled with family
Liked: Cleanliness
Breakfast was delicious with a lot of options to choose, staff very kind good service
Stayed 3 nights in Jan 2026

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The suites are very nice. Traffic noise can be loud. Some hallways just got new carpeting. The breakfasts are good. The free shuttle is only free a few hours a day then it’s $10.00 per person. Uber is better.
Stayed 1 night in Jan 2026

10/10 Excellent

Duane

Stayed 1 night in Jan 2026

10/10 Excellent

Jolaine

Stayed 2 nights in Nov 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is alright, it’s clean, the breakfast is good. Vehicle noise goes all night so if your a light sleeper it will bother you. It’s close to the airport. Ubers are only $5.00 for 4 people from airport, the hotel shuttle is $40.00 for 4 people, Shuttle is only free during certain hours.
Stayed 1 night in Dec 2025

10/10 Excellent

Donald

Stayed 1 night in Dec 2025

10/10 Excellent

Julia

Stayed 1 night in Nov 2025

10/10 Excellent

Cherry

Stayed 1 night in Nov 2025

8/10 Good

Ambrocio

Liked: Staff & service, amenities
Breakfast and staff were excellent
Stayed 2 nights in Nov 2025

8/10 Good

Behrouz

Liked: Cleanliness, property conditions & facilities
It’s good
Stayed 5 nights in Nov 2025

8/10 Good

Colette

Liked: Cleanliness, property conditions & facilities
It was a good choice for close to the airport, close to restaurants and good breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room, friendly staff and excellent breakfast. Walk to the Oakland Mall, close to airport.
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Stayed 2 nights in Nov 2025

10/10 Excellent

Gustavo

Stayed 1 night in Oct 2025

2/10 Terrible

Adelso

Stayed 7 nights in Oct 2025

8/10 Good

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, pleasant, comfortable, close to everything
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Jolaine

Stayed 1 night in Oct 2025

10/10 Excellent

Osmany, West Miami

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena , cuando regrese a Guatemala, volvería a este hotel
Stayed 2 nights in Aug 2025