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Holiday Inn Hangzhou West Lake By Ihg

4.0 star property
4-star hotel near Wushan Night Market

Choose dates to view prices

Photo gallery for Holiday Inn Hangzhou West Lake By Ihg

Exterior
Exterior
Exterior
Exterior
Premium bedding, down comforters, free minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
No.348 Yan'an Road, Gongshu District., Hangzhou, 310000
  • Place, Wushan Night Market
    ‪2 min drive‬
  • Place, West Lake
    ‪2 min drive‬
  • Place, Westlake Yintai Commercial Center
    ‪3 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, Japanese Futon, City View

Standard Room, Japanese Futon, City View

Standard Room, Japanese Futon, City View

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Futon
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, down comforters, free minibar, in-room safe

Premium Room, 1 King Bed, City View

  • 29 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, free minibar, in-room safe

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Accessible

Premium bedding, down comforters, free minibar, in-room safe

Room, 2 Twin Beds, Accessible

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Premium bedding, down comforters, free minibar, in-room safe

Standard Room, 2 Twin Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

Premium bedding, down comforters, free minibar, in-room safe

Standard Room

  • 24 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room, 1 King Bed with Sofa bed (Kids Theme)

Family Room, 1 King Bed with Sofa bed (Kids Theme)

Family Room, 1 King Bed with Sofa bed (Kids Theme)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the area

Hangzhou

City center retreat .Your stay at this Downtown Hangzhou hotel places you within 2 miles (3 km) of Wushan Night Market and West Lake. Hangzhou China Silk Town and Broken Bridge are also within 3 miles (5 km).

What's nearby

  • Qinghefang Old Street - 2 min drive - 1.6 km
  • Wushan Night Market - 2 min drive - 1.6 km
  • Phoenix Mosque - 2 min drive - 1.9 km
  • West Lake - 2 min drive - 2.2 km
  • Westlake Yintai Commercial Center - 3 min drive - 2.2 km

Getting around

  • Moyetang Station - 1 min walk
  • Hangzhou Station - 2 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 27 min drive

Restaurants

  • ‪Kungfu Restaurant 真功夫 - ‬2 min drive
  • ‪Burger King 汉堡王 - ‬2 min drive
  • ‪甘其食·手工大包子·粥(清泰街二店) - ‬18 min walk
  • ‪张生记 - ‬15 min walk
  • ‪越英核桃酒·酒馆 - ‬3 min drive

About this property

Holiday Inn Hangzhou West Lake By Ihg

4-star hotel near Wushan Night Market
There's a restaurant on site. Public spaces have free WiFi. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. Holiday Inn Hangzhou West Lake By Ihg also features a porter, an elevator, and a microwave in a common area. A complete renovation of Holiday Inn Hangzhou West Lake By Ihg was completed in September 2025.

This 4-star Hangzhou hotel is smoke free.

  • 1 building
  • 191 guestrooms or units
  • 11 levels
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Built in 2003
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Holiday Inn Hangzhou West Lake By Ihg offers 191 air-conditioned accommodations with free minibar items and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. 60-inch LCD televisions come with cable channels, pay movies, and smart speakers.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

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  • Pool
  • Kids pool
  • Parking included
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includes taxes & fees
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking within 1 mile
  • Limited onsite parking (max 10 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 98 for adults and CNY 68 for children
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Front entrance ramp
  • Grab bar in shower
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchairs on site

Room amenities

Entertainment

  • 60-inch LCD TV with cable channels
  • Pay movies
  • Smart speaker

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Hangzhou West Lake By Ihg

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 98 for adults and CNY 68 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

How close is Holiday Inn Hangzhou West Lake By Ihg to the airport?

Holiday Inn Hangzhou West Lake By Ihg is 16.3 mi (27-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Hangzhou West Lake By Ihg?

As of Jun 13, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Hangzhou West Lake By Ihg on Jun 25, 2026 start from CA $82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Hangzhou West Lake By Ihg have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Hangzhou West Lake By Ihg.

Does Holiday Inn Hangzhou West Lake By Ihg offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Hangzhou West Lake By Ihg, but buffet breakfast is offered for a fee of CNY 98 for adults and CNY 68 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 10:30 AM.

Is there a casino at Holiday Inn Hangzhou West Lake By Ihg?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Hangzhou West Lake By Ihg?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn Hangzhou West Lake By Ihg?

Free parking is not available at this hotel.

Does Holiday Inn Hangzhou West Lake By Ihg have a pool?

Holiday Inn Hangzhou West Lake By Ihg does not have a pool.

Does Holiday Inn Hangzhou West Lake By Ihg have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Hangzhou West Lake By Ihg have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Hangzhou West Lake By Ihg to downtown Hangzhou?

Holiday Inn Hangzhou West Lake By Ihg is 3.3 mi away from Hangzhou.

Holiday Inn Hangzhou West Lake By Ihg Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 2 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MING SANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Soon Lye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean room. Great breakfast
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Arnaud

Attention, l'hôtel n'est pas situé tel qu'indiqué sur la carte.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Christian

Stayed 3 nights in Nov 2025