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Hanmer Springs Retreat

4.5 star property
Family-friendly 4.5-star motel with in-room kitchenettes

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Hanmer Springs Retreat

Photo gallery for Hanmer Springs Retreat

Sports bar, garden views, open daily
Courtyard
Front of property
Executive Studio
Sports bar, garden views, open daily

Overview of Hanmer Springs Retreat

Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
35 Hanmer Springs Road, Hanmer Springs, 7334
  • Popular LocationA Maze N Golf2 min walk
  • Popular LocationHanmer Springs Thermal Reserve10 min walk
  • Popular LocationHanmer Heritage Forest3 min drive
  • AirportChristchurch (CHC-Christchurch Intl.)97 min drive

Room options

Standard Studio

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Executive Studio

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Premier Studio, Bathtub

  • 55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Studio

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Two Bedroom Apartment

  • 85 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

About the area

Hanmer Springs

Close to the boardwalk/promenade.With a stay at this Hanmer Springs motel, you'll be steps from A Maze N Golf and within a 10-minute walk of Hanmer Springs Thermal Reserve. Chisholm Park and Conical Hill Walkway are also within 2 miles (3 km).

What's nearby

  • A Maze N Golf - 2 min walk
  • Hanmer Springs Thermal Reserve - 10 min walk
  • Hanmer Heritage Forest - 3 min drive
  • Conical Hill Walkway - 3 min drive
  • Conical Hill - 4 min drive

Getting around

  • Christchurch International Airport (CHC) - 97 min drive

Restaurants

  • Fire & Ice Cafe Restaurant & Bar - 10 min walk
  • Salt N Pepper Cafe/Restaurant/Bar - 15 min walk
  • Sushi & Bowl - 14 min walk
  • No.31 Restaurant & Bar - 8 min walk
  • O'Flynns Irish Pub - 12 min walk

About this property

Hanmer Springs Retreat

Family-friendly 4.5-star motel with in-room kitchenettes
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms.

Public spaces have free WiFi. Event space at this motel measures 2153 square feet (200 square meters) and includes a conference center. A terrace, tour/ticket assistance, and barbecue grills are also featured at the family-friendly Hanmer Springs Retreat. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Hanmer Springs motel.

  • 33 guestrooms or units
  • 2 levels
  • 2 buildings
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 2000
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hanmer Springs Retreat offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Accommodations at this 4.5-star motel have kitchenettes with microwaves and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. Premium cable television is provided. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Languages

English, Hindi

Property amenities

Family friendly

  • Arcade/game room
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Ski shuttle nearby

Food and drink

  • English breakfast available for a fee daily 8:00 AM–10:30 AM: NZD 28 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Bicycle tour information
  • Bike parking
  • Billiards/pool table
  • Playground
  • Private picnics

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3.50 percent for credit card payments
The front desk is open Monday - Sunday (7:30 AM - 11:30 AM) and Monday - Sunday (2:30 PM - 6:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between August 19 and August 24.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately NZD 28 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a first aid kit in each accommodation.

We should mention

  • Hot springs access available from 10:00 AM to 6:00 PM.
  • One child 4 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hot Springs Motor Lodge Hanmer Springs
Hot Springs Motor Lodge
Hot Springs Motor Hanmer Springs
Hot Springs Motor
Hot Springs Motor Hotel Hanmer Springs
Hanmer Springs Retreat Hotel
Hanmer Springs Retreat Motel
Hanmer Springs Retreat Hanmer Springs
Hanmer Springs Retreat Motel Hanmer Springs

Hanmer Springs Retreat Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 468 out of 1005 reviews" "
Rating 8 - Good. 362 out of 1005 reviews" "
Rating 6 - Okay. 118 out of 1005 reviews" "
Rating 4 - Poor. 38 out of 1005 reviews" "
Rating 2 - Terrible. 19 out of 1005 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jarrod

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful choice
Our room was very big and so clean. It had everything we needed. The staff were very friendly and helpful. We ate at the restaurant for dinner and the food was amazing, the staff were very helpful in accommodating our dietary requirements (gluten free due to allergies). We will stay again with no hesitation.
Stayed 1 night in Jan 2024

10/10 Excellent

Lisa

Stayed 1 night in Jan 2024

10/10 Excellent

Ronda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay! So close to the hot sorings. Would stay again!
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breckie included in the room rate was a good option the food at five stags was amazing service was not bad but could have been better staff all very pleasant
Stayed 3 nights in Jan 2024

10/10 Excellent

Cecil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk folks and the restaurant servers were very friendly, courteous and helpful with our questions.The breakfast was very complete, diverse and tasty.
Stayed 1 night in Jan 2024

6/10 Okay

Abbie

Liked: Cleanliness, staff & service
The room was big but pretty basic. It was clean and the bed was comfortable. Breakfast buffet was good. Check in process was easy and we didn’t have to wait.
Stayed 1 night in Jan 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place if not a little further out if the Main Street than we thought, but otherwise it was very clean and of a higher standard than most motels. Car parking can be a challenge too

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was not a connecting room
Stayed 1 night in Jan 2024

8/10 Good

Melody

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Hannah

Travelled with family and small children
Disliked: Cleanliness, staff & service
Bedrooms were clean. Bathroom and the kitchen area could have done with being concentrated on more. We had a separate room for our kids who ended up sleeping in our bed as the spa bath is the room next to us was very loud and they couldn’t sleep.
Stayed 2 nights in Dec 2023