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Hanoi Garden Hotel & Spa

3.5 star property
3.5-star luxury hotel near Hoan Kiem Lake, connected to a shopping center

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Photo gallery for Hanoi Garden Hotel & Spa

Suite with Balcony
Breakfast served
Reception
Terrace/patio
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
3B Cha Ca street, Hoan Kiem District, Hanoi, 10000
  • Place, Dong Xuan Market
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪35 min drive‬

Room options

View all photos for Suite with Balcony

Suite with Balcony

Suite with Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

Family Suite

Family Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room with window

Deluxe Double or Twin Room with window

Deluxe Double or Twin Room with window

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room

  • Sleeps 2
  • Free WiFi

View all photos for Family Room

Family Room

Family Room

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Suite with City view

Suite with City view

Suite with City view

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Suite With Balcony

  • Sleeps 2
  • Free WiFi

Family Room

  • Sleeps 3
  • Free WiFi

About the area

Hanoi

Heart of Hanoi.Within a 10-minute walk of this Old Quarter hotel, you'll find Hanoi Old Town Night Market and Hoan Kiem Lake. Hang Ma Street and Dong Xuan Market are also within half a mile (1 km).

What's nearby

  • Dong Xuan Market - 3 min walk - 0.3 km
  • Ta Hien Street - 3 min walk - 0.3 km
  • Quan Chuong Gate - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km

Getting around

  • Hanoi Long Bien Station - 8 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Bánh Mì 25 - ‬1 min walk
  • ‪Chè 4 Mùa - ‬1 min walk
  • ‪Cửa Hàng Ô Mai Hồng Lam - ‬2 min walk
  • ‪Chả Cá Lã Vọng - ‬1 min walk
  • ‪Huong Viet - ‬1 min walk

About this property

Hanoi Garden Hotel & Spa

3.5-star luxury hotel near Hoan Kiem Lake, connected to a shopping center
Hanoi Garden Hotel & Spa offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Hanoi Garden Hotel & Spa. An area shuttle within 30 km and an airport shuttle (available 24 hours) are available for a fee.

Smoking is allowed in designated areas at this 3.5-star Hanoi hotel.

  • 1 building
  • 30 guestrooms or units
  • 6 levels
  • Built in 2014
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Terrace
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hanoi Garden Hotel & Spa offers 30 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Garden Spa. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge) up to 30 km
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 18 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 18 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Garden Hanoi
Garden Hotel Hanoi
Hanoi Garden
Hanoi Garden Hotel
Hanoi Garden Boutique Hotel
Hanoi Garden Boutique
Hanoi Garden Hotel Spa
Hanoi Garden Hotel & Spa Hotel
Hanoi Garden Hotel & Spa Hanoi
Hanoi Garden Boutique Hotel Spa
Hanoi Garden Hotel & Spa Hotel Hanoi

Frequently asked questions

How close is Hanoi Garden Hotel & Spa to the airport?

Hanoi Garden Hotel & Spa is 17.5 mi (40-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Hanoi Garden Hotel & Spa?

As of May 30, 2026, prices found for a 1-night stay for 2 adults at Hanoi Garden Hotel & Spa on Jun 1, 2026 start from CA $49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hanoi Garden Hotel & Spa have an airport shuttle?

Hanoi Garden Hotel & Spa offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 20 per vehicle, one-way.

Does Hanoi Garden Hotel & Spa offer free breakfast?

Hanoi Garden Hotel & Spa does not offer free breakfast.

Is there a casino at Hanoi Garden Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Hanoi Garden Hotel & Spa?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hanoi Garden Hotel & Spa?

Free parking is not available at this hotel.

Does Hanoi Garden Hotel & Spa have a pool?

Hanoi Garden Hotel & Spa does not have a pool.

Does Hanoi Garden Hotel & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Hanoi Garden Hotel & Spa have a spa?

Pamper yourself with a day at The Garden Spa, where you can enjoy massages, aromatherapy, and body treatments.

How close is Hanoi Garden Hotel & Spa to downtown Hanoi?

Hanoi Garden Hotel & Spa is 0.6 mi away from Hanoi.

Hanoi Garden Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 161 out of 205 reviews
Rating 8 - Good. 36 out of 205 reviews
Rating 6 - Okay. 5 out of 205 reviews
Rating 4 - Poor. 0 out of 205 reviews
Rating 2 - Terrible. 3 out of 205 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Vasant

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
We had a good 4 night stay. The facilities are basic but very functional. Staff is very friendly. Room was quiet even though hotel is on a busy street. The breakfast buffet was goodstreet.Istreet.Includedbreakfast buffet was
Stayed 4 nights in Jan 2026

8/10 Good

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
A convenient well-run Boutique Hotel in the heart of the old quarter. Excellent staff support and comfortable room.
Stayed 4 nights in Jan 2026

8/10 Good

Helga

Despite the bathroom being quite dated, the shower was hot and the towels were clean. The TV worked only intermittently and the bed was hard as rock, however the staff arranged a pillow top to the mattress which made a bit of difference.
Stayed 4 nights in Jan 2026

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room in great location. Staff were really friendly and helpful. Would stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Shiao M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not applicable
Stayed 5 nights in Jan 2026

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Very central spot. Clean hotel and the best part was the staff. So lovely and accommodating to our young family. Would highly recommend and we will be back for sure!
Stayed 4 nights in Jan 2026

8/10 Good

paisarn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Amber Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
In the heart of the French Quarter, this is a great place to explore the local scene. The hotel staff was excellent, they were not only incredibly helpful they were also very kind to our young sons. The location, breakfast, cleanliness, and exceptional staff helped make our trip to Hanoi a wonderful experience!
Stayed 10 nights in Nov 2025

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great centrally located hotel in the Old Quarter of Hanoi. The staff were incredibly helpful with recommendations and the spa in the hotel was well priced. We had some fantastic massages! Breakfast was very good with lots of variation, and their rooms were surprisingly quiet despite the busyness and noise of the surrounding area. Will stay here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and large with a modern bathroom and plenty of hot water. Requested a room with two twin beds but none were available so the staff added a folding bed that was comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Tsetan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. The room is spacious and has comfortable bed. The property is located within the old quarter, close to many good restaurant and convenient for tour pickups.
Stayed 5 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly, location was super convenient. They looked after me so well!
Stayed 2 nights in Oct 2025

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in a central part of Hanoi this Hotel offers a good standard of value and comfort. I spent two nights here following an off road motorcycle trip and so took advantage of the laundry service and an opportunity to get some good sleep. I was not disappointed, very attentive and friendly staff. Breakfast was fine with a good selection of food. Overall a good choice if you need to be in central Hanoi.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Bedrooms in Old Quarter

Lovely hotel in central location with the friendliest and helpful staff. Super comfy rooms, spotlessly clean. Breakfast more than ample to set you up for the day. Think they could drop the word garden as there is not one, however no big deal just confusing. Didn’t use Spa so cant comment on that. Definitely recommend 👌
Stayed 5 nights in Sep 2025

10/10 Excellent

Larry. Thomas

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean hotel in Hanoi!

Front staff were always friendly and helpful. Room was large and clean. Only a little rusty/moldy spots in the shower door that barely was noticeable. Shower took a while to drain but it worked. Bed was firm and comfy.
Stayed 2 nights in Aug 2025

10/10 Excellent

Huy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at the heart of the Old Quarter, ideally situated for easy access to major sights and great restaurants, either by walking or using Grab. Our room was clean, spacious and remarkably quiet at night. Breakfast selection was quite decent. The staff at the hotel truly made our stay exceptional. Ms. Annie at the reception deserves a special mention; her English was impeccable, and she went above and beyond with her helpful recommendations and seamless arrangements for our day trip to Ninh Binh (more on that below). Mr. Henry consistently greeted with a friendly smile, opened doors for us and was always on hand to assist whenever needed. Mr. Truc was our private driver for our journey to Ninh Binh. He was very professional, drove with utmost care even in heavy rain, which gave us complete peace of mind. His suggestion for a sightseeing route worked out perfectly, allowing us to maximize our time and experience the beauty of Ninh Binh. Please consider adding this to your itinerary if you have time!
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot and the staff here is top notch , every one of them have been very pleasant
Stayed 1 night in Jul 2025

10/10 Excellent

Kamran

Liked: Cleanliness, property conditions & facilities
We stayed at Hanoi Garden Hotel & Spa in April and had a fantastic experience. The staff were incredibly welcoming and helpful, making our family feel right at home. Our room was clean, spacious, and comfortable—perfect for a family stay. The location is ideal—peaceful yet close to the Old Quarter and major attractions. We especially enjoyed the relaxing spa and the delicious breakfast each morning. This hotel is a hidden gem in Hanoi, and we’d gladly return!
Stayed 4 nights in Apr 2025

2/10 Terrible

Abhay

Disliked: Cleanliness, property conditions & facilities, room comfort

Dingy hotel that desperately needs maintenance

Not up to a 4-star hotel standards. We stayed in 2 rooms here and wouldn't recommend this to anyone. 1. We were downgraded for our second room and they didn't let us know right till the point we were expecting to get the keys and head to the room. We had been in touch with the hotel all through out. We were told some serious flaws have been found in the room. If they had let us know earlier, we would have looked for alternate accommodations somewhere else. 2. In the first room, within an hour of entering we heard a loud bang in the bathroom. The marble underneath the sink had collapsed and shrapnels were all over the bathroom. Luckily no one was hurt and we had to clean up the bathroom carefully. 3. AC didn't work properly in both rooms. Both ACs looked quite old. 4. We gave clothes for laundry. They came back discolored and shrunk. 5. Both rooms smelled like dingy room in need of ventilation. 6. Rooms didn't look like the pictures at all. Quite outdated. 7. First room had really bad water pressure. Took a lot of time to take shower. Quite disappointed with the experience and comparing with our other stays in Vietnam, this just wasn't up to the mark. Only good things about the hotel are the location and polite staff.
Stayed 1 night in May 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service
Basic/clean but reasonable priced accommodation but great location. Fantastic and helpful staff especially Chloe who arranged all our trips. All staff amazing
Stayed 4 nights in Mar 2025

10/10 Excellent

Bernard savary malayapa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I’ve ever stayed . The staff was surely the best I’ve seen . They took really good care of us and went out of the way to help us in everything we needed .
Stayed 3 nights in Mar 2025