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Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive

Property class: 5 and above
5-star beachfront hotel near Isla Mujeres Ferry Terminal

Choose dates to view prices

Photo gallery for Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive

Property amenity
Property video
Property amenity
Property amenity
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Garrafon, Vista Alegre KM 4.5, Mza 63, L8, SM8, Isla Mujeres, QROO, 77400
  • Place, Garrafon Natural Reef Park
    ‪1 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪2 min walk‬
  • Place, Mundaca House
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪89 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Balcony (Guest Room)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Balcony (Guest Room)

9.6 out of 10
Exceptional
(4 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony, Ocean View (Guest Room)

Deluxe Room, 2 Double Beds, Balcony, Ocean View (Guest Room)

Deluxe Room, 2 Double Beds, Balcony, Ocean View (Guest Room)

  • Partial ocean view
  • 70 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Oceanfront (Guest Room)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Balcony, Oceanfront (Guest Room)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Ocean View (Guest Room)

Separate tub and shower, deep soaking tub, free toiletries, hair dryer

Deluxe Room, 1 King Bed, Balcony, Ocean View (Guest Room)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Balcony

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 68 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Free minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Balcony

7.2 out of 10
Good
(5 reviews)
  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony, Oceanfront

Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Balcony, Oceanfront

Grand Suite, 1 King Bed, Balcony, Oceanfront

Grand Suite, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 94 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Duplex, Plunge Pool)

Free minibar, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Ocean View (Duplex, Plunge Pool)

  • Ocean view
  • 96 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Balcony, Oceanfront

Presidential Suite, 1 King Bed, Balcony, Oceanfront

Presidential Suite, 1 King Bed, Balcony, Oceanfront

  • Ocean view
  • 138 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View (Master Duplex, Plunge Pool)

Suite, 1 King Bed, Ocean View (Master Duplex, Plunge Pool)

Suite, 1 King Bed, Ocean View (Master Duplex, Plunge Pool)

  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Isla Mujeres

On the beach.Stay at this Isla Mujeres hotel and you'll be within 2 miles (3 km) of Punta Sur and 6 miles (10 km) of Isla Mujeres Ferry Terminal. North Beach is within 6 miles (10 km) and Ultramar Ferry Puerto Juárez is within 12 miles (20 km).

What's nearby

  • Garrafon Natural Reef Park - 1 min walk - 0.1 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2 min walk - 0.2 km
  • Mundaca House - 6 min walk - 0.6 km
  • Capitán Dulché Museum - 17 min walk - 1.5 km
  • Parque de los Suenos - 2 min drive - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 123 min drive

Restaurants

  • ‪Zaza Beach Club - ‬13 min walk
  • ‪Albatros Beach Club - ‬4 min walk
  • ‪Icebar - ‬10 min walk
  • ‪Mar Bella - ‬6 min walk
  • ‪oscar's grills pizzas - ‬2 min drive

About this property

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive

5-star beachfront hotel near Isla Mujeres Ferry Terminal
Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving.

Free breakfast is available daily. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers an outdoor pool, a fitness center, and a rooftop terrace. Free valet parking is available. A complete renovation of Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive was completed in August 2024.

This 5-star Isla Mujeres hotel is smoke free.

  • 109 guestrooms or units
  • 4 levels
  • 3 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2007
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive offers 109 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. A pillow menu is available. 47-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Evening entertainment
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 47-inch smart TV with premium cable/satellite channels
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Isla Mujeres
Isla Mujeres All Inclusive
Isla Mujeres Palace Couples Only
Isla Mujeres Palace Couples Only All Inclusive Resort
Palace Couples Only All Inclusive Resort
Palace Resort Isla Mujeres
Isla Mujeres Palace Couples All Inclusive Resort
Isla Mujeres Palace Couples All Inclusive
Palace Couples All Inclusive
Isla Mujeres Palace Couples Only All Inclusive Resort

Frequently asked questions

How close is Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive to the airport?

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive is 23.3 mi (123-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive on May 10, 2026 start from CA $576, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive have an airport shuttle?

Airport shuttle services are not available at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive.

How close is Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive offer free breakfast?

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

No, there is no casino at this hotel, but PlayCity Casino (7.4 mi) and Royal Yak Casino and Sports Book (8 mi) are nearby.

What time is check-in at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive?

This hotel offers free valet parking.

Does Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive have a pool?

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive features an outdoor pool.

Does Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, a poolside location, and ocean views.

Does Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive have a spa?

This hotel has a spa, which features mani/pedis, Ayurvedic treatments, and massages.

How close is Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive to downtown Isla Mujeres?

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive is 1.3 mi away from Isla Mujeres.

Almare, a Luxury Collection Resort, Isla Mujeres Cancun, Adult All-Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 92 out of 134 reviews
Rating 8 - Good. 21 out of 134 reviews
Rating 6 - Okay. 12 out of 134 reviews
Rating 4 - Poor. 6 out of 134 reviews
Rating 2 - Terrible. 3 out of 134 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time for our honeymoon. Staff was over the top. Karen, Claudia, and Edgar, to name a few were awesome…as well as ALL the staff. Everyone knew you by name and went above and beyond to make sure you are taken care of. Being all inclusive we were hesitant on how it would be. We could not believe the 5 star quality food and drinks we were served. Definitely coming back! Thank you for everything! Adam & Jamie
Stayed 4 nights in Jan 2026

10/10 Excellent

Brandon

Stayed 3 nights in Jan 2026

10/10 Excellent

Scott Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Almare is the definition of luxury!!! This was one of the best experiences we've ever had at an all inclusive resort. First, we need to acknowledge how amazing the staff was. The service was incredible throughout our entire stay and they were so attentive. Every single day we looked forward to seeing Karen, Alejandro, Claudia (and another staff member whos name started with an E but I can't remember it!!) at the beach beds/beach bar. They were ABSOLUTELY AMAZING and we can't wait to go back and see them. Noe and Emiliano were also so helpful with every question we had and always did their best to find solutions quickly. The amenities are top tier, loved the spa. Also loved the food offerings at the rooftop restaurant Seasalt. Definitely looking forward to our return as this ticked all of our boxes.
Stayed 8 nights in Jan 2026

10/10 Excellent

Marguerite, Asheville

Liked: Cleanliness, staff & service, property conditions & facilities
Cristina the hostess was so kind and helpful throughout our stay. She is a real gem! Very clean hotel. Breakfast buffet had a variety of fresh fruit and natural yogurt, along with smoked salmon etc. Other breakfast items could be ordered from the menu. Lunch and dinner options were outstanding and good variety. We will be back again. Thanks for a wonderful vacation.
Stayed 5 nights in Jan 2026

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Almare was a great first experience into an all inclusive and adults only resort. We really enjoyed Edgar, and Cara from beachside service. Claudia was beachside and pool side, she went above and beyond and she remembered our names from day 1!! <3 Resort was only about 60% capacity so it felt like we had the resort to ourselves. It was so relaxing and quiet- just what we wanted!! Joseph and Rafael from the bar were really awesome, too. They educated us on drinks and different tequilas they had to offer. I can't say enough how great the service was and how attentive they were. Nothing is perfect and we did get forgotten about our first night, but we got in really late and ordered room service at 1am. We called an hour later and was told they never had an order in. Also our shower head handle also fell off at one point and we asked for them to repair it and there was some miscommunication there, too. But it all got handled and fixed and they were sincerely apologetic. We are laid back and this wasn't a deal breaker for us. Anytime we needed a taxi, the front desk would call and a taxi would be there within minutes. They would ask if we needed a towel or water. Very accommodating. The food at the two main restaurants were outstanding. We ate on the rooftop two nights and downstairs two nights. The food was great! Mediterranean style and the pizza at Seasalt was FAB. We ordered ceviche, guac, and shrimp tacos when on the beach and I think I ate it 4x. 😋 The beach was very clean
Stayed 6 nights in Jan 2026

8/10 Good

Roy Ryan

Travelled with partner
Liked: Amenities, property conditions & facilities
Rooms and service were nice
Stayed 7 nights in Jan 2026

8/10 Good

Daniel DEAN

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was OK very small portions dominion at the downstairs restaurant did not have a very large selection same of the upstairs restaurant
Stayed 5 nights in Jan 2026

10/10 Excellent

william

Stayed 4 nights in Sep 2025

4/10 Poor

Shannon, thousand oaks

Travelled with partner
Liked: Cleanliness
We stayed at Almare to ring in 2026. The positives: most of the staff were very kind and genuinely tried to be helpful. Only one employee we encountered was rude & disgruntled. The resort grounds were small, but clean and well maintained, with nice furniture throughout. Breakfast at BOGA Café was enjoyable, and the beach area itself was nice. The negatives: we felt the main issue was severe understaffing. Having stayed at Four Seasons and other true 5-star properties, this resort did not meet 5-star standards and was not luxurious, as advertised. The room was mediocre, with paper-thin walls and confusing light switches. It was nearly impossible to reach the front desk, housekeeping, or in-room dining by phone. One day, we waited an hour for towels after housekeeping forgot to replace them. Food options were very limited and inconsistent, often feeling overly focused on gastronomy at the expense of taste and enjoyment. A few simple, reliable options would have been nice. On several occasions, the café was either closed or had only a couple of items available. Dinner on the rooftop was especially frustrating—one night we spent 2.5 hours mostly waiting for food and trying to get the attention of the only server. The pool water was freezing, and we were told the heater was broken. Additionally, the private boat transfer from Cancun that was advertised, was unavailable, though the resort did coordinate and cover the cost of a taxi and ferry. The resort has potentIal.
Stayed 4 nights in Dec 2025

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and friendly staff. Great vibe. Amazing food, lots of variety. A bit noisy in the afternoon when the tour boats come in but everything else about the visit made up for it.
Stayed 7 nights in Dec 2025

6/10 Okay

Tobias

Stayed 7 nights in Dec 2025

4/10 Poor

Ashley

Stayed 3 nights in Dec 2025

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great and the food was above our expectations!
Stayed 7 nights in Dec 2025

4/10 Poor

Eve

Stayed 2 nights in Dec 2025

6/10 Okay

Chuqiao

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service was not great. Seems cannot keep up with the volume of the guests. Screwed up our ground transportation when we left the resort, even after I asked about it the night before and on the day when we were checking out. Basically was told it was not booked when we arrived at the ferry terminal on cancun side, then was told they thought we booked the ferry arrives at 3, which btw that slot does not exist. Screwed up our request for golf cart rental, when we were told it would be ready next day at 11am. However when we showed up the was told nothing was booked, and there was nothing they can do.
Stayed 5 nights in Dec 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities
The room was new and beautiful. The staff was incredibly kind and helpful. We’ll definitely be back!
Stayed 2 nights in Dec 2025

8/10 Good

Jennie

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel was nice. The staff was great, especially the pool and beach staff. The property is small, with no real activities or entertainment. The activities were morning yoga, and a crafts/pottery class in the evening...so if you enjoy a show or dancing after dinner, this is not the resort for you. There's no poolside games or music. The hotel is definitely not a 5 star property, maybe 4, and they have staffing issues. But...if you enjoy the beach, paddle boards, or canoeing, it's a great location... beach area is small but the water is calm and shallow.
Stayed 4 nights in Dec 2025

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff, the ambiance, the food, the beach, the town, and the spa!!! We loved the spa so much, we did it twice!
Stayed 4 nights in Nov 2025

6/10 Okay

Kamla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Kristin

Stayed 2 nights in Nov 2025

10/10 Excellent

Belinda, Betchworth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, without exception, were delightful - charming and helpful. Facilities were very good, the pool and beach were lovely but it would have been nice to have a few more Watersport options.Overall the food was very good - especially from the food truck and the pool bar ... but it is a shame that the menu in both main restaurants does not change at all. Also surprising was the fact that the steak menu was an extra charge ... and finally, that a bottle of quite ordinary wine was incredibly expensive
Stayed 7 nights in Nov 2025

10/10 Excellent

Kristin

Stayed 1 night in Nov 2025

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique dining options, Yucatan fusion.
Stayed 5 nights in Oct 2025

4/10 Poor

michelle

room and service
Stayed 4 nights in Nov 2025

10/10 Excellent

Edny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. the bed fresh and soft!!! THe staff amazing!!!! So attentive. If i ever got back it would just be for the staff the locals were very rude but the best past of my stay was just the hotel staff it really save my trip. I would absolutely recommend this place to stay in Isla Mujeres.
Stayed 3 nights in Nov 2025