See all properties

Prima Palace Hotel

3-star hotel near Western Wall

Choose dates to view prices

Photo gallery for Prima Palace Hotel

Lobby
Front of property
Lobby
Dinner served
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
2 Pines Street, Jerusalem, 9128002
  • Place, Machane Yehuda Market
    ‪3 min walk‬
  • Place, Ben Yehuda Street
    ‪5 min walk‬
  • Place, Mamilla Mall
    ‪17 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪36 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.4 out of 10
Very good
(11 reviews)
  • 17 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort New

Comfort New

Comfort New

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior New

Superior New

Superior New

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for New Deluxe

In-room safe, individually decorated, individually furnished, desk

New Deluxe

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

Deluxe Twin Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

You may also like

Ad
Exterior

Arthur Hotel - an Atlas Boutique Hotel

Jerusalem City Centre
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 336 reviews
The price is CA $308
CA $308 total
Apr 15 - Apr 16
Arthur Hotel - an Atlas Boutique Hotel

About the area

Jerusalem

City center stay.A stay at this Kerem Avraham hotel places you steps from Tiferet Yisrael Synagogue and within a 5-minute walk of Machane Yehuda Market. Mount Herzl and Ben Yehuda Street are also within half a mile (1 km).

What's nearby

  • Machane Yehuda Market - 3 min walk - 0.3 km
  • Ben Yehuda Street - 5 min walk - 0.5 km
  • Jerusalem Great Synagogue - 14 min walk - 1.2 km
  • Mamilla Mall - 17 min walk - 1.5 km
  • Church of the Holy Sepulchre - 8 min drive - 1.9 km

Getting around

  • Jerusalem (JRS-Malha Railway Station) - 16 min drive
  • Yekuti'el Adam Station - 16 min drive
  • Ben Gurion Airport (TLV) - 57 min drive

Restaurants

  • ‪Marzipan - ‬3 min walk
  • ‪Beer Bazaar Jerusalem - ‬4 min walk
  • ‪Tap & Tail - ‬4 min walk
  • ‪Trattoria Haba (טראטוריה חבה) - ‬4 min walk
  • ‪המוציא Hamotzi - ‬3 min walk

About this property

Prima Palace Hotel

3-star hotel near Western Wall
There's a restaurant on site. Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Prima Palace Hotel.

This 3-star Jerusalem hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 4 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Dining venue
Prima Palace Hotel offers 76 air-conditioned accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Sundeck
Prima Royale
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 492 reviews
The price is CA $208
CA $208 total
Apr 25 - Apr 26
Prima Royale

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:30 AM for a fee: ILS 80 for adults and ILS 40 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in time ends at 8 PM on Fridays and Jewish holidays, and check-in on Saturdays starts after 10 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ILS 80 for adults and ILS 40 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

Property is also known as

Hotel Prima Palace
Prima Palace
Prima Palace Hotel
Prima Palace Hotel Jerusalem
Prima Palace Jerusalem
Prima Palace Hotel Hotel
Prima Palace Hotel Jerusalem
Prima Palace Hotel Hotel Jerusalem

Prima Palace Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 168 out of 382 reviews
Rating 8 - Good. 127 out of 382 reviews
Rating 6 - Okay. 47 out of 382 reviews
Rating 4 - Poor. 21 out of 382 reviews
Rating 2 - Terrible. 19 out of 382 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and facility. Very kind staff
Stayed 1 night in Dec 2025

10/10 Excellent

Fruma

Liked: Cleanliness, amenities
Dina and Ahmed at the front desk were super nice.
Stayed 5 nights in Dec 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible hotel for kosher travellers. Not many other options for those who keep Mehadrin.
Stayed 2 nights in Dec 2025

10/10 Excellent

Solomon

Stayed 1 night in Nov 2025

10/10 Excellent

ahron hoffman

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel is a nice experience, and good breakfast
Stayed 5 nights in Nov 2025

4/10 Poor

Adam

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Room had broken handles and was not maintained well. There’s no parking don’t even bank on it and the guy at the desk directed me to a parking lot and told me it was 150 shekels for the night. It wasn’t. It was 300 shekels. Breakfast was average. Great location but there are way better hotels in the area that have even better location and with parking
Stayed 1 night in Oct 2025

8/10 Good

Leah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was average. Good but not over the top
Stayed 1 night in Oct 2025

10/10 Excellent

Ephraim

Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Stayed 4 nights in Sep 2025

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Abraham, Spring Valley

Stayed 2 nights in Sep 2025

6/10 Okay

Joel, Brooklyn

Liked: Cleanliness, staff & service, amenities
Property has refurbished much better then it used to be still not a beautiful place but very convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 3 nights in Aug 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautifully kept
Stayed 3 nights in Jul 2025

10/10 Excellent

zipporah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 2 nights in Jul 2025

6/10 Okay

Jessica, kiryat ata

Travelled with family
Disliked: Amenities, property conditions & facilities
Very close to Ben yehuda street, and the shuk, close to all public transportation. Rooms very small, no balconies, no pool. Breakfast was like motel 8 quality, not as fancy as I expected for the price.
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Ronald

Stayed 1 night in May 2025

10/10 Excellent

Albert, Vaughan

Travelled with partner
Great place and clean very central Next to Mahane Yehuda and Jaffa street Staff is nice specially Pierre very nice Breakfast is very filling kosher mehadrin There’s even a Mikveh on the premises
Stayed 3 nights in Feb 2025

10/10 Excellent

nachman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 3 nights in Feb 2025

10/10 Excellent

aron

Stayed 1 night in Dec 2024

10/10 Excellent

Leah

Stayed 19 nights in Aug 2024

10/10 Excellent

Aytan, Safed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, great location and close to everything
Stayed 6 nights in Sep 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Location
Stayed 3 nights in Jul 2024

8/10 Good

Rivki

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024