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"Staff was friendly , the room was great and very clean " More

By a verified traveller on Sun 25 Aug 2019

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Hotel Description

3-star eco-friendly hotel near King's Crossing Outlet, connected to the convention center

Convention convenience

A stay at this Rideau Heights hotel places you within half a mile (1 km) of King's Crossing Outlet and 3 miles (5 km) of Little Cataraqui Creek Conservation Area. Grand Theatre and Kingston Waterfront are also within 3 miles (5 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a fitness center on site, and a 24-hour front desk and a terrace are also provided.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 161 guestrooms also offer free WiFi and flat-screen TVs with digital channels. Other amenities include free weekday newspapers, hair dryers, and safes.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$96* Per night/room 27 Nov. - 28 Nov.

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds, Non Smoking, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ramada by Wyndham Kingston Hotel & Conference Centre ratings based on 6 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ramada by Wyndham Kingston Hotel & Conference Centre

Everyone (3) Couples (1) Family (1)
1 out of 5
There was a dirty towel on the floor in the room and when I called down to guest services, they told me it was impossible and that could never happen. I told them to come up and see, all my towels were in the bathroom and yet there was a towel right there on the floor under the curtain. They came and removed it, but never apologized for calling me a liar. I stayed there a lot when it was the Days Inn but I will never stay there again as the Ramada.

Posted by on 9 Sep. 2019

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Comment from Hotel Management

12 Sep. 2019 by Chelsea D.

Dear Anonymous, Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. Chelsea D. Assistant Front Office Manager

4 out of 5
Clean rooms and friendly staff. Denny’s in the building for a quick breakfast.

Posted by on 1 Jun. 2019

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Comment from Hotel Management

1 Jun. 2019 by Chelsea D.

Dear Anonymous, I am happy to hear you found the guest rooms to be clean and the staff to be friendly. That is the kind of service you deserve. I am also happy to hear you had time to enjoy the breakfast at Denny's while you were here. We hope you will come back again soon when your travel needs bring you to Kingston. Chelsea D. Front Office Supervisor

4 out of 5

Posted by on 1 Apr. 2019

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Comment from Hotel Management

1 Apr. 2019 by Chelsea D.

Thanks for the awesome rating! Chelsea D. Front Office Supervisor

5 out of 5
Staff was friendly , the room was great and very clean

Posted by on 25 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Chelsea D. Assistant Front Office Manager

Dear Anonymous, Thank you for taking the time to leave a review. It is only a pleasure to receive positive feedback. We hope you will come back again soon when your travel needs bring you to Kingston.

2 out of 5
Poor layout. Marginal room at best. Just not the quality we were expecting.

Posted by on 10 Sep. 2018

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4 out of 5

comfortable stay good value for money

Pros: rooms and service
Cons: all well
Location: close to the city centre and the port to take the boat tour to thousand islands.
good value for money. we were really happy to stay there. very close to the port to take tour of thousand islands

Posted by , from Rome, Italy on 15 Jul. 2015

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About the Ramada by Wyndham Kingston Hotel & Conference Centre

Location 33 Benson Street, Kingston, ON K7K 5W2

Property Features

Ramada by Wyndham Kingston Hotel & Conference Centre offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 6 meeting rooms available. A terrace, multilingual staff, and laundry facilities are also featured at the eco-friendly Ramada by Wyndham Kingston Hotel & Conference Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Ramada by Wyndham Kingston Hotel & Conference Centre was completed in 2016. This 3-star Kingston hotel is smoke free.

  • 161 guestrooms or units
  • 3 levels
  • 2 buildings
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Kingston, ON (YGK-Norman Rogers) (15.7 km / 9.8 mi)
  • Train station: Kingston Station (4.6 km / 2.9 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Ramada by Wyndham Kingston Hotel & Conference Centre offers 161 accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 4:00 AM to 1:00 PM.

Dennys Restaurant - This restaurant specializes in American cuisine.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 19
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25.00 per accommodation, per stay, plus a one-time cleaning fee of CAD 200
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Masks are compulsory at the property

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10.79 and CAD 15 per person (approximately)
  • Self parking fee: CAD 6 per night (in/out privileges)
  • Pet fee: CAD 25.00 per accommodation, per stay plus CAD 200 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: CAD 15 (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Hotel Kingston
  • Days Inn Kingston
  • Kingston Days Inn
  • Days Inn Kingston Hotel
  • Ramada Kingston Hotel
  • Ramada Kingston
  • Ramada by Wyndham Kingston Hotel & Conference Centre Hotel
  • Ramada Hotel Wyndham Kingston
  • Ramada by Wyndham Kingston Hotel & Conference Centre Kingston

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.