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Ramada by Wyndham Kingston Hotel & Conference Centre

3-star property
33 Benson Street, Kingston, ON 1-855-887-0424
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2.9 out of 5
See all 8 Travelocity Reviews

"good value for money. we were really happy to stay there. very close to the port to take tour of thousand islands " More

By a verified traveller on Wed 15 Jul 2015

Points Of Interest

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Hotel Description

3-star eco-friendly hotel near King's Crossing Outlet, connected to the convention center

Convention convenience

A stay at this Rideau Heights hotel places you within half a mile (1 km) of King's Crossing Outlet and 3 miles (5 km) of Little Cataraqui Creek Conservation Area. Grand Theatre and Kingston Waterfront are also within 3 miles (5 km).

Renovated in 2016

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Self parking, a terrace, and express check-in are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 161 guestrooms also offer free WiFi and cable TV. Free weekday newspapers, hair dryers, and ironing boards are also available.

Room, 2 Queen Beds, Non Smoking, Poolside (Building, Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max
C$98* Per night/room 17 Dec. - 18 Dec.

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Room, 2 Queen Beds, Non Smoking, Poolside

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ramada by Wyndham Kingston Hotel & Conference Centre ratings based on 8 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ramada by Wyndham Kingston Hotel & Conference Centre

Everyone (3) Couples (1) Family (1)
1 out of 5
There was a dirty towel on the floor in the room and when I called down to guest services, they told me it was impossible and that could never happen. I told them to come up and see, all my towels were in the bathroom and yet there was a towel right there on the floor under the curtain. They came and removed it, but never apologized for calling me a liar. I stayed there a lot when it was the Days Inn but I will never stay there again as the Ramada.

Posted by on 9 Sep. 2019

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Comment from Hotel Management

12 Sep. 2019 by Chelsea D.

Dear Anonymous, Thank you for bringing this to our attention. We take matters such as this very seriously. As a result, please allow us some time to look into this matter further. Chelsea D. Assistant Front Office Manager

4 out of 5
Clean rooms and friendly staff. Denny’s in the building for a quick breakfast.

Posted by on 1 Jun. 2019

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Comment from Hotel Management

1 Jun. 2019 by Chelsea D.

Dear Anonymous, I am happy to hear you found the guest rooms to be clean and the staff to be friendly. That is the kind of service you deserve. I am also happy to hear you had time to enjoy the breakfast at Denny's while you were here. We hope you will come back again soon when your travel needs bring you to Kingston. Chelsea D. Front Office Supervisor

4 out of 5

Posted by on 1 Apr. 2019

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Comment from Hotel Management

1 Apr. 2019 by Chelsea D.

Thanks for the awesome rating! Chelsea D. Front Office Supervisor

2 out of 5

Not great

Pros: Free Internet, Quiet
The hotel could use more care in small details. Room was not very clean. Bathroom set up is poor and not clean. I wouldn't go there again.

Posted by on 9 Jul. 2012

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5 out of 5
Staff was friendly , the room was great and very clean

Posted by on 25 Aug. 2019

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Comment from Hotel Management

26 Aug. 2019 by Chelsea D. Assistant Front Office Manager

Dear Anonymous, Thank you for taking the time to leave a review. It is only a pleasure to receive positive feedback. We hope you will come back again soon when your travel needs bring you to Kingston.

2 out of 5
Poor layout. Marginal room at best. Just not the quality we were expecting.

Posted by on 10 Sep. 2018

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4 out of 5

comfortable stay good value for money

Pros: rooms and service
Cons: all well
Location: close to the city centre and the port to take the boat tour to thousand islands.
good value for money. we were really happy to stay there. very close to the port to take tour of thousand islands

Posted by , from Rome, Italy on 15 Jul. 2015

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1 out of 5

Pretty Disgusting

We had planned to stay at the Days Inn hotel while we we're in Kingston. When we arrived the staff was courteous and friendly. After getting the key to our room we unloaded our things and brought our toddler to use the washroom. The washroom was very small and smelt wet and mildewy. Seeing as we paid a cheaper price for the hotel we shrugged it off and went into the bedroom area of the hotel. Other than the room being small, the carpets were stained, the tv was 27"", the bed was rock hard and the room was very humid and uncomfortable. While this hotel might be a nice spot for business travel I would not recommend it for a family vacation.

Posted by on 3 Sep. 2008

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About the Ramada by Wyndham Kingston Hotel & Conference Centre

Location 33 Benson Street, Kingston, ON K7K 5W2

Property Features

Ramada by Wyndham Kingston Hotel & Conference Centre offers its guests an indoor pool and a fitness center. There's a restaurant on site. You'll find a 24-hour business center on site. WiFi is free in public spaces. There are 6 meeting rooms available. A terrace, multilingual staff, and laundry facilities are also featured at the eco-friendly Ramada by Wyndham Kingston Hotel & Conference Centre. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Ramada by Wyndham Kingston Hotel & Conference Centre was completed in 2016. This 3-star Kingston hotel is smoke free.

  • 161 guestrooms or units
  • 3 levels
  • 2 buildings
  • Dining venue
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Kingston, ON (YGK-Norman Rogers) (13.1 km / 8.1 mi)
  • Train station: Kingston Station (4.6 km / 2.9 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Ramada by Wyndham Kingston Hotel & Conference Centre offers 161 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Cable television is provided. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards.

  • Cable channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Weekday newspapers (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Dennys Restaurant - This restaurant specializes in American cuisine.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: CAD 25.00 per accommodation, per stay, plus a one-time cleaning fee of CAD 200

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between CAD 10.79 and CAD 15 per person (approximately)
  • Self parking fee: CAD 5.00 per night
  • Pet fee: CAD 25.00 per accommodation, per stay plus CAD 200 one-time cleaning fee
  • Late check-out fee: CAD 15 (subject to availability)
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Hotel Kingston
  • Days Inn Kingston
  • Kingston Days Inn
  • Days Inn Kingston Hotel
  • Ramada Kingston Hotel
  • Ramada Kingston
  • Ramada by Wyndham Kingston Hotel & Conference Centre Hotel
  • Ramada Hotel Wyndham Kingston
  • Ramada by Wyndham Kingston Hotel & Conference Centre Kingston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.