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Hilton Garden Inn Knoxville Papermill Drive

3.0 star property
3-star hotel near West Town Mall

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Photo gallery for Hilton Garden Inn Knoxville Papermill Drive

Terrace/patio
Deluxe Room, 1 King Bed | Living area
Breakfast and dinner served
Indoor pool
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
6200 Papermill Drive, Knoxville, TN, 37919
  • Place, Bearden Antique Mall
    ‪2 min drive‬
  • Place, West Town Mall
    ‪3 min drive‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.8 out of 10
Exceptional
(37 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(7 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(5 reviews)
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2

Deluxe King Room - Hearing Accessible

  • Sleeps 2

Deluxe King Room With Tub-Mobility Accessible

  • Sleeps 2

King Room

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

premium Two Queen Room

  • Sleeps 2

Premium King Room

  • Sleeps 2

Mobility Access King Room with tub

  • Sleeps 2

Mobility Access King Room with Roll in Shower

  • Sleeps 2

2 Queen Mobility Accessible W/Rollin Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Bathtub-Mobility Accessible

  • Sleeps 4

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Restaurant

Hampton Inn & Suites Knoxville Papermill Drive

Bearden
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 1,000 reviews
The price is CA $149
CA $176 total
includes taxes & fees
Apr 5 - Apr 6
Hampton Inn & Suites Knoxville Papermill Drive

About the area

Knoxville

Bearden stay.A stay at this Bearden hotel places you within 3 miles (5 km) of West Town Mall and 6 miles (10 km) of University of Tennessee. Knoxville Convention Center and Neyland Stadium are also within 6 miles (10 km).

What's nearby

  • Bearden Antique Mall - 2 min drive - 1.7 km
  • West Town Mall - 3 min drive - 6.2 km
  • University of Tennessee - 6 min drive - 10.4 km
  • Thompson–Boling Arena - 7 min drive - 11.4 km
  • Neyland Stadium - 7 min drive - 11.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 20 min drive

Restaurants

  • ‪Twin Peaks - ‬10 min walk
  • ‪P.F. Chang's China Bistro - ‬15 min walk
  • ‪Waffle House - ‬2 min walk
  • ‪Spice Thai - ‬14 min walk
  • ‪Cava - ‬16 min walk

About this property

Hilton Garden Inn Knoxville Papermill Drive

3-star hotel near West Town Mall
Hilton Garden Inn Knoxville Papermill Drive offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and 2 meeting rooms are available. Event space at this hotel measures 2100 square feet (195 square meters) and includes conference space. A terrace, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Knoxville Papermill Drive. Free self parking is available.

This 3-star Knoxville hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 6 levels
  • 2100 sq ft of conference space
  • 195 sq m of conference space
  • Built in 2019
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Knoxville Papermill Drive offers 140 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Restaurant
Hampton Inn & Suites Knoxville Papermill Drive
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 1,000 reviews
The price is CA $149
CA $176 total
includes taxes & fees
Apr 5 - Apr 6
Hampton Inn & Suites Knoxville Papermill Drive

Property amenities

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • High chair
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 16.00 for adults and USD 10.00 for children
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, cash, mobile payments, Google Pay, and Apple Pay. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SUPER 8 KNOXVILLE DOWNTOWN WEST
SUPER 8 MOTEL KNOXVILLE DOWNTOWN WEST
Travelodge Knoxville West Motel
Travelodge Knoxville West
Super 8 Knoxville Downtown/West Hotel
SUPER 8 MOTEL KNOXVILLE DOWNTOWN/WEST
Hilton Garden Inn Knoxville Papermill Drive Hotel
Hilton Garden Inn Knoxville Papermill Drive Knoxville
Hilton Garden Inn Knoxville Papermill Drive Hotel Knoxville

Hilton Garden Inn Knoxville Papermill Drive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 398 out of 691 reviews
Rating 8 - Good. 132 out of 691 reviews
Rating 6 - Okay. 71 out of 691 reviews
Rating 4 - Poor. 40 out of 691 reviews
Rating 2 - Terrible. 50 out of 691 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities
Highly recommend this one. Very clean, wonderful customer service. Great location. I will definitely stay here again.
Stayed 1 night in Dec 2025

10/10 Excellent

Meredith

Stayed 2 nights in Dec 2025

2/10 Terrible

Ismael

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
•two staff members were rude and short. •the extractor in the bathroom didn’t work •the new air quality sensor is terrible, it gets triggered with any spray or aerosol that you may use. The staff did not make us aware of that and it kept beeping all night and when they reset it we had no electricity in the room. On top of everything two staff members were rude and short. They even implied that they couldn’t assist with anything since the reservation was done through a third party, in this case Expedia.
Stayed 1 night in Nov 2025

10/10 Excellent

Raymond

Stayed 3 nights in Nov 2025

10/10 Excellent

Reo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice rooms and staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Logan

Stayed 2 nights in Nov 2025

10/10 Excellent

Jodi

Liked: Cleanliness, amenities
Clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Aimee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Amazing Stay at Hilton Garden Inn – Knoxville, Papermill Road! I had an absolutely amazing experience at the Hilton Garden Inn in Knoxville on Papermill Road! I stayed in a King Deluxe room for my birthday, and my family joined me with two additional rooms. Everything was perfect from start to finish. The rooms were clean, spacious, and very comfortable — exactly what you’d hope for. The staff was spectacular — friendly, professional, and went above and beyond to make our stay special. The food was delicious, and the location couldn’t be better — convenient to everything yet peaceful and relaxing. I can’t say enough about how amazing this hotel is. I’m usually a tough critic, but this place truly impressed me. I’ll never stay anywhere else when I come back home to Knoxville! Highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

THOMAS

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean Staff was nice and welcoming
Stayed 1 night in Nov 2025

10/10 Excellent

Raymond J

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness
Stayed 5 nights in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities
Very nice stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mary C

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Always good.
Stayed 1 night in Nov 2025

4/10 Poor

Keith

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The window was broken in the room and just taped up. Had to ask for clean towels. The breakfast is nothing special but still costs $16 per person. Stayed at a competitor that had the same breakfast and it was included in the room cost. They had no contact solution in the market area even though they said they had everything you'd need. And yes it was game weekend but the price was ridiculous and not even close to worth it.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dalton

Stayed 1 night in Nov 2025

8/10 Good

Robin Spicie

Travelled with family
Liked: Cleanliness
Excellent customer service and cleanliness.
Stayed 3 nights in Oct 2025

10/10 Excellent

James

Stayed 1 night in Oct 2025

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quier and well maintained
Stayed 1 night in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service
Yes don't drink
Stayed 2 nights in Oct 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy and secure
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service
Very clean room and a great staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Eugeniu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, nice and clean pool, nice sitting area outside. It was enjoyable!
Stayed 1 night in Oct 2025

10/10 Excellent

sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a football game parents weekend. It was a great location. Very easy to get on campus we took an Uber, but they also provided shuttle service, which was great!
Stayed 2 nights in Sep 2025

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Kelly

Stayed 2 nights in Oct 2025

10/10 Excellent

Tammy

Stayed 2 nights in Sep 2025