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4.3 out of 5

"Excellent location, clean rooms, prompt service and nice amenities. Not luxurious but a great place to stay! " More

By a verified traveller on Tue 21 Jan 2020

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Hotel Description

4-star hotel near Main Market Square, connected to the airport

City center retreat

At this Old Town hotel, you'll be well placed to visit Main Market Square and Cloth Hall, both steps away. Wawel Castle and St. Mary's Basilica are also within half a mile (1 km).

Renovated in 2016

A restaurant and a bar/lounge are featured at this hotel. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and airport shuttle. You'll appreciate the area shuttle, express check-out, and computer station.

Free WiFi, flat-screen TVs

The 33 guestrooms feature free WiFi, flat-screen TVs with digital channels, and thoughtful touches like bathrobes and slippers. Minibars, room service, and free bottled water are also available.

Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
C$99* Per night/room 26 Feb. - 27 Feb.

Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Premium Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room with Main Market Square View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Imperial Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Imperial Hotel

Everyone (2) Couples (1)
5 out of 5
Excellent location, clean rooms, prompt service and nice amenities. Not luxurious but a great place to stay!

Posted by , from Nashville, TN, USA on 21 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Hotel Imperial

Dear Guest, Thank you for your lovely review. We are more than happy to hear that our spacious rooms and the central location was to your liking. Kind Regards, Hotel Imperial

4 out of 5

Posted by on 23 May 2019

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Comment from Hotel Management

8 Jul. 2019 by Imperial Hotel

We are very grateful!

4 out of 5
It was good over-all. I would recommend staying here.

Posted by on 5 Oct. 2018

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Comment from Hotel Management

25 Oct. 2018 by Reception

Dear Sirs, On behalf of the Imperial Hotel and our staff we would like to thank you for your comment. Every single one is appreciated especially if it helps us to improve our skills and achieve a flawless service level. Kind Regards, Imperial Hotel

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Imperial Hotel. A complete renovation of Imperial Hotel was completed in September 2016. This 4-star Krakow hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 4 levels
  • Built in 1350
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Airport: Krakow (KRK-John Paul II - Balice) (14.9 km / 9.3 mi)
  • Train station: Krakow Lobzow Station (4.2 km / 2.6 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking:

Room Amenities

Imperial Hotel offers 33 accommodations with minibars and safes. Flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and portable fans. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Heating
  • Portable fan

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

La Grande Mamma - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for PLN 100.0 per day.

Pets

  • Pets: PLN 50 per pet, per night
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Guests must contact this hotel in advance to reserve a crib (infant bed). Please contact the office using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards
  • Number of children who can stay free - 2
  • Online Penalty Collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PLN 60.00 per person (approximately)
  • Airport shuttle fee: PLN 100 per vehicle (one way)
  • Pet fee: PLN 50 per pet, per night
  • Rollaway bed fee: PLN 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Imperial Hotel Krakow
  • Imperial Krakow
  • Imperial Hotel Hotel
  • Imperial Hotel Krakow
  • Imperial Hotel Hotel Krakow

You should know

  • Imperial Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.ca/Krakow-Hotels-Imperial-Hotel.h16532388-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.