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Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property
4-star hotel near Jamek Mosque

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Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine
Outdoor pool
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000
  • Place, Petaling Street Market
    ‪2 min walk‬
  • Place, Jalan Alor
    ‪15 min walk‬
  • Place, Kuala Lumpur Tower
    ‪19 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View)

Room, 1 King Bed (View)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (View)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds (View)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.6 out of 10
Exceptional
(48 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Tower

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Tower (View)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Twin Beds, Tower (View)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

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About the area

Kuala Lumpur

City center stay.Your stay at this Golden Triangle hotel places you within 2 miles (3 km) of Jamek Mosque and Jalan Alor. Butterfly Park and Kuala Lumpur Tower are also within 2 miles (3 km).

What's nearby

  • Petaling Street Market - 2 min walk - 0.2 km
  • Merdeka 118 - 3 min walk - 0.3 km
  • Central Market - 7 min walk - 0.6 km
  • Jalan Alor - 15 min walk - 1.3 km
  • Kuala Lumpur Tower - 19 min walk - 1.6 km

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min walk
  • Maharajalela Station - 6 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 35 min drive

Restaurants

  • ‪Ho Kow Hainam Kopitiam - ‬1 min walk
  • ‪Pik Wah Bar & Cafe (碧華) - ‬1 min walk
  • ‪Quan’s Kitchen - ‬1 min walk
  • ‪Jann - ‬1 min walk
  • ‪Bunn Choon Restaurant 品泉茶室 - ‬1 min walk

About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

4-star hotel near Jamek Mosque
Four Points by Sheraton Kuala Lumpur, Chinatown offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 5 meeting rooms available. The business-friendly Four Points by Sheraton Kuala Lumpur, Chinatown also features a garden, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Kuala Lumpur hotel is smoke free.

  • 318 guestrooms or units
  • 20 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2019
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Four Points by Sheraton Kuala Lumpur, Chinatown offers 318 air-conditioned accommodations with safes and slippers. Smart televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • In-room crib
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Kuala Lumpur, Chinatown

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 100.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Covered self parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 440 out of 622 reviews
Rating 8 - Good. 160 out of 622 reviews
Rating 6 - Okay. 16 out of 622 reviews
Rating 4 - Poor. 4 out of 622 reviews
Rating 2 - Terrible. 2 out of 622 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

JIAING

Travelled with partner
Liked: Amenities
The staff is excellent. There ia always someone behind the front desk for all calls. Water is always provided. There is warmth and friendliness. That is the best thing about this Sheraton location. The biggest weakness is the elevator's speed. There is only technically only 3 elevators going to the rooms, one is going to the parking lot. The crowds in this location are overwhelming since it is hub and central of KL. A lot cars, motorists, people on very small streets. Convenience is a plus. The lobby for check in and out is on 7th floor. The main entrance at ground floor is more a transit area, creating more bottleneck in 2 locations and confusion for 1st time travelers. The hotel goes by Sheraton four points and also marriot so it may be confusing for some. It would be nice if they separate the bar or drinks place from the pool so people can enjoy some privacy of the pool for "party, drinking customers". Great overall experience but wishes it is more calming as a hotel. It is just a busy atmosphere instead of cultural even though it ia at the heart of chinatown.
Stayed 7 nights in Dec 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Anwer, Melbourne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
great experience
Stayed 4 nights in Dec 2025

10/10 Excellent

Arin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Dec 2025

8/10 Good

Rajendran

Liked: Cleanliness, staff & service, amenities
Morning breakfast can be improved
Stayed 1 night in Nov 2025

10/10 Excellent

Lee Choong

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and amenities are good. The location is ideal for visiting attractions, taking MRT to other malls, and eateries.
Stayed 3 nights in Dec 2025

10/10 Excellent

HONG

Stayed 1 night in Dec 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was amazing
Stayed 1 night in Dec 2025

8/10 Good

Wai

Stayed 9 nights in Dec 2025

8/10 Good

Aik Beng

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff helpful and overall had a good stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Wendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
The location and as always the food in KL shines.
Stayed 7 nights in Nov 2025

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities
Rooms are fabulous with breathtaking view the staff is out of this world helpful can’t see enough how great they were at the checking in and during our stay especially Mr. Wahab who went out of his way to help me. Thank you dear staff 🙏
Toon view
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and cleanliness.
Stayed 5 nights in Nov 2025

10/10 Excellent

Husam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had my honeymoon here and it was absolutely amazing. Amazing people, amazing breakfast, good clean room, beautiful view. The swimming pool was also nice on the 7th floor. Only note was that the shower wasn’t as hot as we wanted, but it was not an issue! Would definitely come back again
Stayed 6 nights in Nov 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. The electrical plugs in the bathroom didn’t work. Called it in and they said they will look into it but never did. Gym is pretty good for a hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Harry

Stayed 1 night in Nov 2025

10/10 Excellent

Eng Su

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely helpful front desk staff and room service team
Stayed 2 nights in Nov 2025

6/10 Okay

Sayyeda

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Room was clean however breakfast option and amount was not great
Stayed 2 nights in Nov 2025

10/10 Excellent

Simon

Stayed 2 nights in Nov 2025

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in excellent location. Off peak rates very affordable.
Stayed 5 nights in Oct 2025

10/10 Excellent

Siaw L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is good
Stayed 1 night in Oct 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all very good. Only small issue I had was that you cant turn off the aircond. I now have a hotel head cold. And no to set the temp was hard as it was a suite it kept varying.
Stayed 1 night in Oct 2025

10/10 Excellent

Gautier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Highly recommended
Stayed 3 nights in Sep 2025

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was never any problems with help about any if our needs staff from reception through to concierge and room attendants, bar staff, dining were all exceptional...
Stayed 6 nights in Oct 2025