[Location] - Bukit Bintang, Kuala Lumpur - Building Name : The Robertson - Walking distance to train stations, famous Tourist hotspots and top shopping malls.
[Why us] 1) Free Transport ( *please check with us for details) 2) Free Wifi 3) 5 stars hotel grade bed linen, pillow & pocket spring mattress to provide a comfortable sleep. 4) Toto shower head & rain shower to provide refreshing shower. 5) Water drinking system. 6) Washer cum dryer 7) New & luxurious apartment with concierge services.
[layout] - 1 bedroom, 1 bathroom, max 4 pax. - 1 queen size, 2 high quality floor mattress . - Living area, kitchen and laundry facilities with washer cum dryer.
[The space] > Unit is quiet, with clear and unobstructive view. > Size 538 sq ft ( 50 sq m ) > 1 spacious master bed room > 1 modern bath room > Free wifi > Ensuite bathroom > Rain shower in bathroom > Fully equipped kitchen for basic cooking > 24/7 security & home intercom ( CCTV at lobby entrance, lift entrance and every floor ) > Baby stroller available for rent
Master bedroom > 1x designer queen side bed with comfortable quilt ( 2 pax ) > About 200 sq ft/19 sq m. > Air conditioning > Large wardrobe space > 1 x designer dressing/work desk > Iron & iron board > Hair dryer
Bathroom > Dedicated shower area Toto shower head and Toto rain shower. > Branded sanitary ware. > Free bathroom amenities ( shampoo, bath gel, hand wash and tissue ). > Clean hotel grade towels
Living/Dining/Working Area > Flat screen TV > Induction cooker > Hood > Electric oven > Kettle > Water drinking system > Fridge > Washer cum dryer > Intercomm to security control room > 1x Android box to provide great entertainment
Guaranteed :
> All bedsheet, pillow case and towels always change and replaced for every new check in guest. > We mop, clean & wash the whole house ( according to detail check list ) every time before guest check in.
The owner of the property gave us the wrong check in details which were not corrected until 12 hours after check in. They also tried to get us to put cash in the drop box for a tax already paid via Expedia.
Terrible. Had to vacate the unit and go to a hotel
We checked in late evening. It was simply horrible. The unit was not clean, the bed linens smelled of vomit. The walls of the unit had many patches and presented a very uninviting appearance. The sofa was covered with what appeared to be a dirty cloth. Hardly any toiletries and small towel (smelled) in the bathroom. Tried to contact the property manager but no suitable and prompt resolution was available. We left after one night although we had reservation for 5 nights. This sort of property should not be offered for rental. Asking for a full refund.
Great location, great views, couldn't ask for anything more.
Upon arrival, check-in was super easy. When we entered the unit, the floor-to-ceiling windows offered a view to take your breath away.
Conveniently located! A bit of a long walk from the LRT stop, but still convenient and easy. Catching a cab was pretty simple as well. Walking distance to Jalan Alor, one of the biggest nighttime food markets we've ever enjoyed. Plus, a couple of restaurants and a 7-11 with ATM right in the building!
Ivan, the property owner, was super helpful! He welcomed us to the city, checked in with us a few times, and he even helped to very kindly arrange our cab to the airport when it was (sadly) time to move on.
If I have one recommendation, grab a map while at the airport or rail station, we did struggle to locate a TI.