See all properties
Save

Sanctuary Resort

3.0 star property
3-star beach aparthotel with 2 restaurants

Choose dates to view prices

Sanctuary Resort

Photo gallery for Sanctuary Resort

View from room
Terrace/patio
Property grounds
Iron/ironing board, free cribs/infant beds, rollaway beds, WiFi
TV

Overview of Sanctuary Resort

Reviews
5.2

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • KitchenKitchenKitchen
  • Barbecue grillBarbecue grillBarbecue grill
  • Outdoor spaceOutdoor spaceOutdoor space

Explore the area

Map
Lot 342, Mukim Sungai Karang, Kuantan, Cherating, Pahang, 26080
  • Popular LocationCherating Turtle Sanctuary13 min drive
  • Popular LocationCherating Beach14 min drive
  • Popular LocationPantai Cherating17 min drive
  • AirportKuantan (KUA-Sultan Haji Ahmad Shah)38 min drive

Room options

Premium Room, 3 Bedrooms

  • 126 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Premium Room, 2 Bedrooms

  • 88 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Basic Apartment, 3 Bedrooms

  • 126 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

Basic Apartment, 2 Bedrooms

  • 85 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Apartment, 2 Bedrooms, Partial Sea View

  • 88 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment, 3 Bedrooms, Partial Sea View

  • 130 sq m
  • 3 bedrooms
  • 1 bathroom
  • Partial sea view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

About the area

Cherating

Steps from the beach.You'll be within 6 miles (10 km) of Night Market and 9 miles (15 km) of Limbong Art. Also within 9 miles (15 km) are Cherating River and Balok Beach.
View more Aparthotels in CheratingOpens in a new window

What's nearby

  • Night Market - 6 min drive
  • Cherating River - 9 min drive
  • Cherating Turtle Sanctuary - 13 min drive
  • Cherating Beach - 14 min drive
  • Pantai Cherating - 17 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 38 min drive

Restaurants

  • D' Cherating Cafe - 5 min drive
  • Master Chendol - 4 min drive
  • Warung Mizi - 5 min walk
  • Keropok Lekor Cenderawasih, Cherating - 5 min drive
  • Beach Restaurant | Holiday Villa Cherating - 5 min drive

About this property

Entire place

Sanctuary Resort

3-star beach aparthotel with 2 restaurants
Sanctuary Resort offers its guests a marina, an outdoor pool, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee.

Business amenities include a business center and meeting rooms. A children's pool, a rooftop terrace, and tour/ticket assistance are also featured at Sanctuary Resort. A roundtrip airport shuttle and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Cherating aparthotel.

  • 110 guestrooms or units
  • 5 levels
  • 3 buildings
  • 2 dining venues
  • Meeting rooms
  • Terrace on the roof
  • Towels for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Sanctuary Resort offers 110 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers. This Cherating aparthotel provides wireless Internet access for a surcharge. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Malay

Property amenities

Beach

  • Direct access to the beach
  • Beach towels

Pool/Spa

  • Outdoor pool

Internet

  • WiFi available (MYR 8 per night)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Family friendly

  • Children stay free (see details)
  • Free crib/infant bed
  • Children's pool

Restaurants on site

  • River View
  • Tropicana
  • The Terrace

Kitchenette

  • Refrigerator
  • Stovetop
  • Coffee/tea maker
  • Cookware/dishes/utensils

Dining

  • Breakfast available for a fee
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Bedrooms

  • Rollaway/extra beds: MYR 45 per night

Bathrooms

  • Bathtub or shower
  • Free toiletries
  • Towels provided

Living spaces

  • Living room
  • Dining room

Entertainment

  • TV

Outdoor areas

  • Balcony
  • Rooftop terrace
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting rooms
  • Business center
  • Conference space

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Phone
  • Luggage storage
  • Iron/ironing board (on request)
  • Free newspapers (lobby)
  • Gift shop/newsstand
  • Front desk (limited hours)
  • Porter/bellhop
  • Convenience store

Location highlights

  • Near the sea
  • On the riverwalk

Things to do

  • Fitness center
  • Marina on site
  • Boat tours on site
  • Fishing on site
  • Kayaking nearby
  • Scuba diving nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 110 rooms
  • 5 floors
  • 3 buildings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sanctuary Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 45 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: MYR 8 per night (rates may vary)
  • Fee for wireless internet in public areas: MYR 8 per night (rates may vary)
  • Airport shuttle fee: MYR 200 per vehicle (roundtrip)
  • Kitchen/kitchenette fee: MYR 50
  • Rollaway bed fee: MYR 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express.

We should mention

  • Up to 4 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sanctuary Cherating
Sanctuary Resort Cherating
Sanctuary Resort Cherating
Sanctuary Resort Aparthotel
Sanctuary Resort Aparthotel Cherating

Sanctuary Resort Reviews

Reviews

5.2
Rating 10 - Excellent. 0 out of 36 reviews" "
Rating 8 - Good. 6 out of 36 reviews" "
Rating 6 - Okay. 15 out of 36 reviews" "
Rating 4 - Poor. 10 out of 36 reviews" "
Rating 2 - Terrible. 5 out of 36 reviews" "

5.0/10

Cleanliness

5.8/10

Staff & service

6.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Abandoned Resort
It was a bad trip for my family. Although it has been refunded but seriously its a trauma for my family. The resort was a abandoned resort. Closed and not operated anymore and I made a booking without knowing it.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Staff & service
The property looked deteriorated. The landscape not in proper maintenance. But the staffs are frendly n rooms are clean. They need to refurbish n change their furniture immediately.
Stayed 1 night in Sep 2019

6/10 Okay

Sashila

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
need to renovate the building and replace the mattress. A lot of old stuff
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
My first and definitely my last here. Totally a run down resort. Overcharged with the rate and sorry state of the place provided.
Stayed 1 night in Jun 2018

8/10 Good

intan, selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay if you want a village experience
I stayed in 3 rooms apartment facing beach. Block C. My room was 3406. Rooms were clean. The staffs was always smiling eventhough they were shortage of staff. If you are not fussy and looking for a village experience you should stay here.
Stayed 1 night in Jun 2018

4/10 Poor

Hanna, California, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only offered a beautiful of the ocean
Hotel and rooms condition are really outdated and dirty. Room amenities are limited and poor quality. Bring your own soap, toilet papers and shampoos. Too expensive in comparison to the room condition and price. Lot of trash near the beach parameter surrounding the hotel. The beach however was gorgeous . The location is very remote with no real eating places nearby.
Stayed 1 night in Apr 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Lots of mosqitoes
No mineral water nor coffee tea sugar were given to us. 1st and last exp
Stayed 2 nights in Mar 2018

8/10 Good

Azizan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good area for family

8/10 Good

Lynley

Liked: Cleanliness, staff & service, room comfort
Overall is ok..Just only the bedsheet and blanket are a bit old... I love this area ...