I was very disappointed with my stay at Turim Marquês Hotel. Unfortunately, the WiFi did not work during my stay, which was extremely inconvenient.
The room was also uncomfortably warm, and the air conditioning is centrally controlled, meaning guests cannot adjust it themselves. When we raised the issue, we were advised to open the window instead. However, the hotel is located directly in a flight path, so opening the window resulted in significant airplane noise throughout the night.
In addition, the TV was not working upon check in and the maintenance person left the TV wires and module dangling in the room, which looked untidy and unprofessional.
Additionally, the hotel advertises being 8 minutes from the airport, but it actually took around 30 minutes to reach, which was misleading.
Overall, it was a sleepless and frustrating experience. I expected much better from a four-star hotel.