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Heywood House Hotel, BW Signature Collection

4.0 star property
4-star Georgian hotel near Royal Albert Dock

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Heywood House Hotel, BW Signature Collection

Photo gallery for Heywood House Hotel, BW Signature Collection

Lobby
Balcony
Front of property
Standard Room, 1 Double Bed, Non Smoking
Food and drink

Overview of Heywood House Hotel, BW Signature Collection

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
No 11 Fenwick Street, Liverpool, England, L2 7LS
  • Popular LocationLiverpool ONE2 min walk
  • Popular LocationLiverpool Pier Head Ferry Terminal6 min walk
  • Popular LocationRoyal Albert Dock8 min walk
  • AirportLiverpool (LPL-John Lennon)32 min drive

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony

Standard Room, 1 Double Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

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Exterior
Hotel Indigo Liverpool City Centre, an IHG Hotel
Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (1001)
The price is CA $120
per night
CA $144 total
includes taxes & fees
9 May - 10 May
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About the area

Liverpool

City center retreat .At this Liverpool City Centre hotel, you'll be well placed to visit Liverpool ONE and Cavern Club, both within a 5-minute walk. Also, Royal Albert Dock is within half a mile (1 km) and Anfield Stadium is within 3 miles (5 km).

What's nearby

  • Liverpool ONE - 2 min walk
  • Cavern Club - 4 min walk
  • Liverpool Pier Head Ferry Terminal - 6 min walk
  • Royal Albert Dock - 8 min walk
  • The Beatles Story Museum - 12 min walk

Getting around

  • Liverpool James Street Station - 2 min walk
  • John Lennon Airport (LPL) - 33 min drive

Restaurants

  • Pret a Manger - 2 min walk
  • The Captain Alexander - 4 min walk
  • Rudy's Pizza - 2 min walk
  • San Carlo - 2 min walk
  • Gaucho Liverpool - 2 min walk

About this property

Heywood House Hotel, BW Signature Collection

4-star Georgian hotel near Royal Albert Dock
As a guest of Heywood House Hotel, BW Signature Collection, you'll find tour/ticket assistance, concierge services, and a front-desk safe. WiFi is free in public spaces.

This 4-star Liverpool hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • Built in 1799
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
Heywood House Hotel, BW Signature Collection offers 35 air-conditioned accommodations with iPod docking stations and safes. Beds feature Egyptian cotton sheets. Digital television is provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 984 ft (GBP 15.40 per day); discounts available

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–11:00 AM: GBP 5.00 for adults and GBP 5.00 for children

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV
  • Cable/satellite channels
  • iPod dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 15.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

The property is closed: Christmas Eve and Christmas Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 30.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 5.00 for adults and GBP 5.00 for children
  • Nearby parking fee: GBP 15.40 per day (984 ft away)
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Rollaway bed fee: GBP 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Property is also known as

Heywood House
Heywood House Hotel Liverpool
Heywood House Liverpool
Heywood House Hotel BW Signature Collection
Heywood House Hotel, BW Signature Collection Hotel
Heywood House Hotel, BW Signature Collection Liverpool
Heywood House Hotel BW Signature Collection by Best Western
Heywood House Hotel, BW Signature Collection Hotel Liverpool

Heywood House Hotel, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 478 out of 923 reviews" "
Rating 8 - Good. 339 out of 923 reviews" "
Rating 6 - Okay. 68 out of 923 reviews" "
Rating 4 - Poor. 26 out of 923 reviews" "
Rating 2 - Terrible. 12 out of 923 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ellis

Liked: Staff & service, room comfort
Disliked: Cleanliness
Questionable stains on the curtains and the room was cold
Stayed 1 night in Jan 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Samuel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tatty room needs repairs and replacements
Booked a superior double and young man on reception was great. Sadly room let down by cracks in sink and floor. Bluetooth speaker not working but still nailed to desk. Stain on sheets. And bottom of bath stained. Paint peeling on almost every accent in the room and bathroom. Sink took over a minute to train clearly blocked or needs repair. Should have been addressed before allocating room to us. Thermostat also would reset in the night so had to get up to turn the temperature down to get some sleep. Great location sadly let down by poorly maintained room. Also when booked it was advertised as including a grab and go continental breakfast however when we arrived we were told this was charged at £5.00 a head. The room should not be advertised as a superior room and charged a further premium over the standard when it is this poorly maintained with this many issues.
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Colber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Colber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Staff very helpful.
Stayed 1 night in Nov 2023

6/10 Okay

Sarah

Travelled with partner
Liked: Cleanliness, staff & service
Whilst I was concerned about the bar next door it was actually the inconspicuous bar and restaurant round the corner (and underneath the hotel) that had a dj playing until 2am on Friday night. We were two floors above it so can’t imagine what it was like on the first floor! The hotel itself was fine - nothing special but clean and comfortable. The Reception staff were polite and helpful.
Stayed 3 nights in Nov 2023