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The Kensington Hideaway

4.0 star property
4-star hotel near Kensington High Street

Choose dates to view prices

Photo gallery for The Kensington Hideaway

Front of property
Grand Queen Room
Reception
Bar (on property)
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
225 Kensington High Street, London, London, England, W8 6SA
  • Place, Kensington High Street
    ‪1 min walk‬
  • Place, Holland Park
    ‪1 min walk‬
  • Place, Cromwell Road
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

View all photos for Cosy Single Room

Cosy Single Room

Cosy Single Room

10.0 out of 10
Exceptional
(1 review)
  • 10 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Grand Queen Room

Grand Queen Room

Grand Queen Room

8.8 out of 10
Excellent
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Signature King Room

Signature King Room

Signature King Room

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Companion Twin Room

Companion Twin Room

Companion Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Accessible

Premium bedding, in-room safe, desk, laptop workspace

Classic Double Accessible

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About the area

London

London City Centre stay.At this London City Centre hotel, you'll be steps from Kensington High Street and within a 15-minute walk of Kensington Gardens. Hyde Park and Royal Albert Hall are also within 2 miles (3 km).

What's nearby

  • Kensington High Street - 1 min walk - 0.1 km
  • Holland Park - 1 min walk - 0.1 km
  • Design Museum - 2 min walk - 0.2 km
  • Cromwell Road - 6 min walk - 0.6 km
  • Kensington Gardens - 12 min walk - 1.0 km

Getting around

  • High Street Kensington Station - 4 min walk
  • Kensington (Olympia) Station - 14 min walk
  • London City Airport (LCY) - 26 min drive

Restaurants

  • ‪Cafe Le Monde - ‬3 min walk
  • ‪The Design Museum Kitchen - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Megan's on the High Street Restaurant - ‬1 min walk
  • ‪Pret a Manger - ‬9 min walk

About this property

The Kensington Hideaway

4-star hotel near Kensington High Street
The Kensington Hideaway offers its guests complimentary newspapers in the lobby, dry cleaning/laundry services, and a front-desk safe. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The Kensington Hideaway also features an elevator and local meal delivery service. A complete renovation of The Kensington Hideaway was completed in November 2025.

This 4-star London hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
The Kensington Hideaway offers 59 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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CA $231 total
includes taxes & fees
Jun 21 - Jun 22
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (GBP 44 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge

Things to do

  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 45-inch flat-screen TV

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 44 per day (328 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 10 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Seraphine Kensington Olympia
Best Western Seraphine Kensington Olympia Hotel
Best Western Seraphine Olympia
Best Western Seraphine Olympia Hotel
Kensington Seraphine Hotel
BEST WESTERN Seraphine Kensington Olympia Hotel London, England
BEST WESTERN Seraphine Kensington Olympia Hotel London England
Seraphine Olympia Hotel
Seraphine Kensington Olympia
Seraphine Olympia
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia
Seraphine Kensington Olympia Hotel Hotel
Seraphine Kensington Olympia Hotel London
Seraphine Kensington Olympia Hotel Hotel London

Frequently asked questions

How close is The Kensington Hideaway to the airport?

The Kensington Hideaway is 12 mi (26-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at The Kensington Hideaway?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at The Kensington Hideaway on Jun 14, 2026 start from CA $265, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Kensington Hideaway have an airport shuttle?

Airport shuttle services are not available at The Kensington Hideaway.

Does The Kensington Hideaway offer free breakfast?

The Kensington Hideaway does not offer free breakfast. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at The Kensington Hideaway?

No, there is no casino at this hotel.

What time is check-in at The Kensington Hideaway?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Kensington Hideaway?

Free parking is not available at this hotel.

Does The Kensington Hideaway have a pool?

The Kensington Hideaway does not have a pool.

Does The Kensington Hideaway have a spa?

There are no spa services available at this hotel.

How close is The Kensington Hideaway to downtown London?

The Kensington Hideaway is 3.1 mi away from London.

The Kensington Hideaway Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 57 out of 85 reviews
Rating 8 - Good. 24 out of 85 reviews
Rating 6 - Okay. 3 out of 85 reviews
Rating 4 - Poor. 1 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities
Fabulous location, facilities and room.. every interaction with the staff was outstanding.. highly recommended!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay! Staff were friendly and helpful, room was perfectly clean and had everything we needed. Great location near a tube station. We would definitely stay again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was great albeit a little confusing and not detailed enough but the food was actually really really delicious. Staff were very attentive, and welcoming. The atmosphere was excellent. Nando’s next door and Waitrose just around the corner. Beds were super comf
Stayed 1 night in Mar 2026
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Staff were really friendly, allowing us to check in early and looking after our bags after we’d checked out. When we popped back in and out of the hotel during our stay they regularly checked that everything was okay with the rooms or if we needed anything. The room was cosy with all the amenities we needed. Well decorated, clean, cosy and in a great location about a 5 minute walk from the nearest tube station.
Stayed 1 night in Feb 2026
Verified

8/10 Good

liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff we encountered were polite and helpful. The “Grand” queen rooms compact and I believe only a couple bed. Bed and Room were very comfortable. Main window had a perfect blackout curtain but very long side window only had a blind which just covered the window and had a constant glow around it all night. The bathroom was beautifully decorated and everything worked well. Only exception was the towel rail which was permanently only full and made the whole main room very hot. Luckily I’m a cold person but my partner did struggle with the heat. Also a strange smell which smelt like smoke. Overall I would stay again but would pay more attention to the things mentioned and inform reception earlier. Great location for exploring as close to tube.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Bernadette

Liked: Cleanliness, amenities, property conditions & facilities
We had a 2 night stay at this lovely, new hotel. Very clean, beds wonderfully comfortable. Pillows a bit hard so a choice of pillow would have been better. Checking in was a bit of an ordeal, system issues and language barrier. I understand systems can be challenging at times but there was no customer care, I did not feel welcome, made to feel it was my fault. took my phone off me to check my booking but scrolling through it, which disturbed me. The only time staff were nice was when we were leaving. Need to do better. Room small but worked well with appropriate furniture. Shower - power was lacking, looked great but disappointing. Good area, with short walk to the tube. Overall, yes I would stay again but customer service needs to improve.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lise Katrine

Liked: Cleanliness, amenities, property conditions & facilities
Supert personale, rommene var nye og fine. Litt trange. Det var litt lodotter rundt på gulvet ved ankomst, og flekker på vegger. Minus var at vindu ikke kunne åpnes, spesielt når AC fikk et problem. Det ble veldig varmt og innestengt da. Vaktmesteren var kjapt på plass og informerte oss om at de hadde problem med AC. Beliggenhet var super, masse butikker i gata utenfor, og ikke langt til undergrunn-stasjonen Kensington High Street
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Camere molto accoglienti, servizio cortese. Ottima colazione e posizionamento molto comodo per visitare Londra.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2026
Verified

8/10 Good

Bernadette

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2026