We did not receive check in information from the host. Check in was 4pm, and we had to call and received the information after 8:30pm. The property has an address, gate with code, a building number, a parking spot number, unit address, and code to get in. We were in a strange town and had to contact the host to get the information, and then had negotiate all of this at night. It ended up being a nice place, but we weren't able to enjoy it very much due to the stress of not having check in information on time. We were given a modest discount because three of our guests did not join us, due to the confusion, they opted to drive home, over three hours away.