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Hotel Francisco I

4.0 star property
4-star Beaux Arts hotel near Plaza Mayor

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Photo gallery for Hotel Francisco I

Double Room, Terrace
Interior detail
Daily buffet breakfast (EUR 25 per person)
Interior entrance
Premium bedding, Select Comfort beds, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Calle Arenal, 15, Madrid, Madrid, 28013
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬

Room options

View all photos for Single Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Single Room

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Double Room

9.4 out of 10
Exceptional
(61 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

10.0 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Double or Twin Room

Premier Double or Twin Room

Premier Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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About the area

Madrid

Central Madrid getaway .At this Madrid Centro hotel, you'll be well placed to visit Plaza Mayor and Puerta del Sol, both within a 5-minute walk. Gran Via and Royal Palace of Madrid are also within half a mile (1 km).

What's nearby

  • San Miguel Market - 2 min walk - 0.2 km
  • Plaza Mayor - 3 min walk - 0.3 km
  • Puerta del Sol - 5 min walk - 0.4 km
  • Gran Via - 5 min walk - 0.4 km
  • Royal Palace of Madrid - 6 min walk - 0.6 km

Getting around

  • Opera Station - 2 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬2 min walk
  • ‪Chocolateria 1902 - ‬1 min walk
  • ‪Steakburger Arenal - ‬1 min walk
  • ‪Tapa Tapa - ‬1 min walk
  • ‪Paraíso del Jamon - ‬1 min walk

About this property

Hotel Francisco I

4-star Beaux Arts hotel near Plaza Mayor
Hotel Francisco I offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Francisco I also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 79 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Francisco I offers 79 air-conditioned accommodations with minibars and safes. Select Comfort beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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  • Air conditioning
  • Breakfast available
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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Francisco Hotel
Francisco I
Francisco I Madrid
Hotel Francisco
Hotel Francisco I
Hotel Francisco I Madrid
Francisco i Hotel
Francisco i Madrid
Hotel Francisco I Hotel
Hotel Francisco I Madrid
Hotel Francisco I Hotel Madrid

Hotel Francisco I Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 794 out of 1007 reviews
Rating 8 - Good. 147 out of 1007 reviews
Rating 6 - Okay. 40 out of 1007 reviews
Rating 4 - Poor. 12 out of 1007 reviews
Rating 2 - Terrible. 14 out of 1007 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything excelente.
Stayed 4 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Well situated hotel for getting around (in SOL) rooms in are modern and very clean, breakfast was excellent and plenty of voice.
Stayed 4 nights in Dec 2025

10/10 Excellent

Flora

Stayed 1 night in Dec 2025

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room and breakfast was very good
Stayed 7 nights in Nov 2025

8/10 Good

Stephanie

Liked: Amenities
2nd visit. Perfect location for center of it all
Stayed 2 nights in Nov 2025

10/10 Excellent

Rene

Travelled with group
Liked: Cleanliness, staff & service, amenities
Perfect room: Clean, ample, and comfortable bed. Excellent bathroom and shower. The staff friendly, always available and catered to every special request. Location cannot be beat.
Stayed 5 nights in Nov 2025

10/10 Excellent

Victoria

Stayed 5 nights in Nov 2025

2/10 Terrible

Asil

Travelled with family
Disliked: Staff & service
Judgmental staff, we stayed 3 in a room without any windows we didn’t know morning from evening. Only provided two towels (what about the third person? Share?)
Stayed 2 nights in Nov 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of sights within walking distance. Staff were very helpful and the breakfast was great. The one issue we did have was noise from other guests. This disturbed our sleep one more than one night. You could clearly hear conversations through the walls. Some street noise is to be expected but internally better sound proofing would be helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, nice staff
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew, Westmont

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great neighborhood close to a lot of attractions and great restaurants. I would suggest requesting an upper floor as those rooms have been renovated and are beautiful. The breakfast was amazing with so many options from healthy to decadent. At night the breakfast area turns into a lounge with super friendly staff and great drinks.
Stayed 3 nights in Oct 2025

10/10 Excellent

Srbuhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 4 nights in Aug 2025

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The choice of breakfast was very wide, everything we had was very tasty.
Stayed 4 nights in Oct 2025

10/10 Excellent

Madelaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel right in the heart of Madrid
Stayed 3 nights in Oct 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, amenities
Beautiful property! First class service and hospitality! Thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Breakfast was great
Stayed 5 nights in Oct 2025

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a terrific hotel! The staff was very accommodating and allowed to check in before the 3pm time which was helpful after arriving a 5:30am from the states. The breakfast was high quality and they offered eggs to order in addition to the normal European fare. the hotel has a super location within most offerings in the old town area. For dinners, the front desk staff offered many good selections to choose from. The only down side for the hotel is a lack of on site auto parking. This is a great property that did not disappoint.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and even better breakfast

The location of this hotel is perfect. Right in the middle of everything you would want in Madrid. We found the rooms to be updated and very clean. The best part was the breakfast buffet in the morning. Wow. It was incredible and so nice to fill up before our flight home.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean. The staff was awesome
Stayed 2 nights in Oct 2025

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. Super friendly and helpful staff. Had my room ready even though I arrived early. The room was large, airy and clean. Had three balconies looking out over Calle de Arsenal. Lovely large bathroom with all the amenities you need. Breakfast was amazing with loads of delicious options. Prime location for visiting the sites in Madrid and for accessing the metro. Area is safe and lively at all hours. Windows are soundproof. 10/10 would recommend this hotel - no negatives whatsoever.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ginger

Travelled with group

Pick this one!

Breakfast over the top! Huge selection in a beautiful dining area. Location can’t be beat Staff so courteous and helpful! Great amenities. Won’t stay anywhere else in Madrid!
Stayed 2 nights in Sep 2025

8/10 Good

John, Wilton Manors

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping did not replenish soap shampoo. Coffee station missing items
Stayed 2 nights in Sep 2025