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Hotel Palacio Del Retiro, Autograph Collection

5.0 star property
5-star luxury hotel near National Prado Museum

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Photo gallery for Hotel Palacio Del Retiro, Autograph Collection

Property amenity
View from property
Property amenity
Serves breakfast, lunch, and dinner
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Calle de Alfonso XII, 14, Madrid, Madrid, 28014
  • Place, Plaza de Cibeles
    ‪5 min walk‬
  • Place, Gran Via
    ‪8 min walk‬
  • Place, National Prado Museum
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Single Beds

Premium Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds

Junior Suite, 2 Single Beds

Junior Suite, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Fireplace

Suite, 1 King Bed, Fireplace

Suite, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Park View (Corner, Fireplace)

Suite, 1 King Bed, Park View (Corner, Fireplace)

Suite, 1 King Bed, Park View (Corner, Fireplace)

  • Sleeps 2
  • 1 King Bed

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About the area

Madrid

Central Madrid getaway .Within a 10-minute walk of this Jerónimos hotel, you'll find Puerta de Alcalá and National Prado Museum. Also, Gran Via is within half a mile (1 km) and Puerta del Sol is within 2 miles (3 km).

What's nearby

  • Puerta de Alcalá - 3 min walk - 0.3 km
  • Plaza de Cibeles - 5 min walk - 0.4 km
  • Gran Via - 8 min walk - 0.7 km
  • National Prado Museum - 8 min walk - 0.7 km
  • Puerta del Sol - 14 min walk - 1.2 km

Getting around

  • Retiro Station - 6 min walk
  • Madrid Recoletos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪Cappuccino - ‬4 min walk
  • ‪Aarde - ‬3 min walk
  • ‪Patio de Leones - ‬4 min walk
  • ‪Ramsés - ‬4 min walk
  • ‪Em Sherif Madrid - ‬4 min walk

About this property

Hotel Palacio Del Retiro, Autograph Collection

5-star luxury hotel near National Prado Museum
Hotel Palacio Del Retiro, Autograph Collection offers its guests a full-service spa and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 452 square feet (42 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Palacio Del Retiro, Autograph Collection.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 452 sq ft of conference space
  • 42 sq m of conference space
  • Built in 1908
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Palacio Del Retiro, Autograph Collection offers 50 accommodations with minibars and espresso makers. Each accommodation is individually decorated. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 38.72 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycles
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (33 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • iPod dock
  • Plasma TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 33 per person
  • Nearby parking fee: EUR 38.72 per day
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

AC Palacio Autograph Collection
AC Palacio Autograph Collection Hotel
AC Palacio Autograph Collection Hotel Retiro
AC Palacio Retiro Autograph Collection
AC Palacio Retiro Autograph Collection Hotel
Ac Palacio Del Retiro, Autograph Collection Hotel Madrid
Hotel Palacio Retiro Autograph Collection
Palacio Retiro Autograph Collection
Hotel Palacio Del Retiro, Autograph Collection Hotel
Hotel Palacio Del Retiro, Autograph Collection Madrid
Hotel Palacio Del Retiro, Autograph Collection Hotel Madrid

Hotel Palacio Del Retiro, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 120 out of 185 reviews
Rating 8 - Good. 46 out of 185 reviews
Rating 6 - Okay. 12 out of 185 reviews
Rating 4 - Poor. 6 out of 185 reviews
Rating 2 - Terrible. 1 out of 185 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rodrigo

Stayed 3 nights in Jan 2026

10/10 Excellent

Gordon

Liked: Cleanliness
Fabulous staff who really attended to their clients with care and competency. The suite was a pleasure to stay in and exceeded expectations. Experience of staying in a former palace authenticated well against the backdrop of Madrid.
Stayed 4 nights in Dec 2025

10/10 Excellent

Andrey

Stayed 4 nights in Nov 2025

10/10 Excellent

Henry

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The gentleman who checked us in was incredibly helpful and the room was extremely comfortable. The hotel is beautiful, too!
Stayed 2 nights in Nov 2025

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time at this amazing Hotel!! Love it
Stayed 3 nights in Nov 2025

8/10 Good

jalal, new york

Stayed 1 night in Oct 2025

6/10 Okay

OLIMPIO J

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Clean Room, friendly staff
Stayed 2 nights in Oct 2025

10/10 Excellent

maseih

Travelled with partner
Liked: Cleanliness, amenities
The staff was exceedingly helpful. The location with the view of the Retiro park was unbeatable. You could walk to most city attractions. Nice shopping and dinning near by
Stayed 3 nights in Sep 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Ranveer

Stayed 3 nights in Aug 2025

10/10 Excellent

ROBERT, COZUMEL

Stayed 4 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, very well located and incredible staff
Stayed 2 nights in Jul 2025

10/10 Excellent

RAUL, Miami Beach

Stayed 1 night in Apr 2025

10/10 Excellent

Heriberto

Liked: Cleanliness, property conditions & facilities, room comfort

Recomendado

La atención buenísima , el hotel precioso, antiguo pero lujoso , con unas torrijas que compitieron con el resto de España que visite
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, great service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location on the park. A bit of a walk from most tourist attractions but short walk to the Prado and train station which was convenient. Staff were very helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service by the hotel employees. Truly fantastic service. Worth every penny
Stayed 2 nights in Jan 2025

10/10 Excellent

ALEJANDRO, philadelphia

Stayed 2 nights in Sep 2024

4/10 Poor

Zimu

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Anne

Liked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Luis

Stayed 1 night in Sep 2023

10/10 Excellent

Jonathan

Stayed 2 nights in Aug 2023

8/10 Good

Carly

Travelled with group
Liked: Staff & service, property conditions & facilities
Beautiful property but was under construction while we were there and got woken up early to banging every morning . Tough to handle with the jet leg. Otherwise it was fantastic. Amazing staff.
Stayed 2 nights in Jul 2023