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City center stay
You'll be within half a mile (1 km) of Massena Museum and 2 miles (3 km) of Bowlmor Lanes with a stay here. Harte Haven Shopping Center and Timequest Mini Golf are also within 3 miles (5 km).
This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the laundry service and free Internet in public areas. There's a bar/lounge on site, and laundry facilities and free newspapers are also provided.
Free Internet, comfy beds
Featuring conveniences like refrigerators and microwaves, the 117 guestrooms offer free WiFi and free wired Internet, as well as pillowtop beds. Cable TV, room service, and coffee/tea makers are also available.
Quality Inn Massena ratings based on 10 Verified Reviews
Guest reviews for Quality Inn Massena
Conveniently located downtown hotel.
3 Sep. 2015 by GM
Thank you for staying and your review. I apologize for the issue you had re: the smell of smoke in the room. We should have done better preparing the room. Otherwise, I am glad you had a pleasant stay.
Very friendly staff!
good value close to colleges
Great place to stay
very honest staff
Mabe the only game in town ...
front desk, room
A great place to stay
About the Quality Inn MassenaLocation 10 W Orvis St, Massena, NY 13662
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces. The business-friendly Quality Inn Massena also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. Smoking is allowed in designated areas at this Massena hotel.
- 117 guestrooms or units
- 4 levels
- Buffet breakfast (free)
- Bar or lounge
- 1 conference room
- Coffee in lobby
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Newspapers in lobby (free)
- Smoking in designated areas
Family Friendly Amenities
- Family Property
- Free WiFi
- Laundry facilities
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , RV, bus, truck parking
- Airport: Syracuse, NY (SYR-Hancock Intl.) (252.7 km / 157 mi)
- Parking: Free self parking
Quality Inn Massena offers 117 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply).
- Pillowtop beds
- In-room dining (limited hours)
- HD television
- Cable channels
- Coffee maker
- Shower and tub combination
- Cribs available
- Weekday newspapers (free)
- Long distance calls (free)
- Local calls (free)
- Hair dryer
- Iron and ironing board
- Air conditioning
Food & Drink
Guests are served free buffet breakfast daily from 6 AM to 10 AM.
Dars Place - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
- Check-in time starts at 3 PM
- Check-out by noon
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Cribs (infant beds) are available.
- Pets are welcome
- Weight limit: 110 lbs
- Certain rooms only, restrictions apply
- You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
You should know
- Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.