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Hotel Gyokusen

3.5 star property
Enjoy 2 restaurants at this 3.5-star Matsue ryokan

Choose dates to view prices

Photo gallery for Hotel Gyokusen

Public bath
Exterior
Down comforters, in-room safe, individually decorated
Public bath
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
53-2 Tamatsukuri Tamayucho, Matsue, Shimane-ken, 699-0201
  • Place, Izumo Tamatsukuri Historical Park
    ‪3 min walk‬
  • Place, Tamatsukuri Hot Spring
    ‪6 min walk‬
  • Place, Tamatsukuri Onsen
    ‪7 min walk‬
  • Airport, Izumo (IZO)
    ‪20 min drive‬

Room options

View all photos for Western-Style Twin Room - Non Smoking

Down comforters, in-room safe, individually decorated

Western-Style Twin Room - Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Western-Style Deluxe Twin Room - Non Smoking

Western-Style Deluxe Twin Room - Non Smoking

Western-Style Deluxe Twin Room - Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Japanese-Style Superior Twin (Garden View) (Renov 2025) - Non Smoking

Japanese-Style Superior Twin (Garden View) (Renov 2025) - Non Smoking

Japanese-Style Superior Twin (Garden View) (Renov 2025) - Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Japanese-Style Superior Twin (Renov 2025) - Non Smoking

Japanese-Style Superior Twin (Renov 2025) - Non Smoking

Japanese-Style Superior Twin (Renov 2025) - Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Japanese-Style Lake View Suite (Renov 2025) - Non Smoking

Japanese-Style Lake View Suite (Renov 2025) - Non Smoking

Japanese-Style Lake View Suite (Renov 2025) - Non Smoking

  • Lake view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese-Style Garden Deluxe (Renov 2025) - Non Smoking

Japanese-Style Garden Deluxe (Renov 2025) - Non Smoking

Japanese-Style Garden Deluxe (Renov 2025) - Non Smoking

  • Garden view
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 2 Twin Futons

View all photos for Japanese-Style Magatama Special Suite 751 - Non Smoking

Japanese-Style Magatama Special Suite 751 - Non Smoking

Japanese-Style Magatama Special Suite 751 - Non Smoking

  • Partial lake view
  • 101 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Twin Beds and 6 Twin Futons

View all photos for Japanese-Style Yakumo Special Suite 701 - Non Smoking

Japanese-Style Yakumo Special Suite 701 - Non Smoking

Japanese-Style Yakumo Special Suite 701 - Non Smoking

  • Partial lake view
  • 107 sq m
  • 1 bedroom
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese-Style 20 Tatami (Lake View; Hot Spring Town View) - Non Smoking

Japanese-Style 20 Tatami (Lake View; Hot Spring Town View) - Non Smoking

Japanese-Style 20 Tatami (Lake View; Hot Spring Town View) - Non Smoking

  • Partial lake view
  • 31 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Twin Futons

View all photos for Japanese-Style 20 Tatami (Garden View) - Non Smoking

Japanese-Style 20 Tatami (Garden View) - Non Smoking

Japanese-Style 20 Tatami (Garden View) - Non Smoking

  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 8
  • 8 Twin Futons

View all photos for Japanese-Style 20 Tatami Triple - Non Smoking

Japanese-Style 20 Tatami Triple - Non Smoking

Japanese-Style 20 Tatami Triple - Non Smoking

  • 31 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Large Twin Beds and 5 Twin Futons

View all photos for Japanese-Style Annex 10 Tatami - Non Smoking

Japanese-Style Annex 10 Tatami - Non Smoking

Japanese-Style Annex 10 Tatami - Non Smoking

  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

About the area

Matsue

On river.Your stay at this Matsue ryokan places you within a 10-minute walk of Izumo Tamatsukuri Historical Park and Tamatsukuri Hot Spring. Tamatsukuri Onsen and Tamatsukuriyu Shrine are also within half a mile (1 km).

What's nearby

  • Izumo Tamatsukuri Historical Park - 3 min walk - 0.3 km
  • Tamatsukuri Hot Spring - 6 min walk - 0.5 km
  • Tamatsukuri Onsen - 7 min walk - 0.7 km
  • Tamatsukuriyu Shrine - 10 min walk - 0.9 km
  • Lake Shinji - 18 min walk - 1.5 km

Getting around

  • Tamatsukurionsen Station - 18 min walk
  • Izumo Airport (IZO) - 29 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪桃仙閣 - ‬7 min drive
  • ‪コメダ珈琲店 松江浜乃木店 - ‬6 min drive
  • ‪地酒と器のひとしずく - ‬9 min walk
  • ‪粋麺 せんじゅ - ‬6 min drive

About this property

Hotel Gyokusen

Enjoy 2 restaurants at this 3.5-star Matsue ryokan
Hotel Gyokusen offers its guests hot springs and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Spa services, an arcade/game room, and gift shops/newsstands are also featured at Hotel Gyokusen. A train station pick-up service and a train station drop-off service are free. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Matsue ryokan.

  • 121 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Karaoke
  • Deli
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Hotel Gyokusen offers 121 air-conditioned accommodations with safes and slippers. Each accommodation is individually furnished and decorated. Beds feature down comforters. LED televisions come with digital channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. This Matsue ryokan provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and body treatments.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.

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Property amenities

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 2:00 PM to 7:00 PM
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • Kaiseki meal
  • Snack bar/deli
  • Tea service

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke
  • Sauna
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests ages 1-5 who are booked in half board rate plans will receive children's meals. Guests ages 6 and older who are booked in half board rate plans may receive children's meals instead of regular meals by contacting this property in advance. Meals are not available for children under 1 year old.
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve access to the public bathing facility. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Hotel Gyokusen.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hotel Gyokusen Matsue
Hotel Gyokusen
Gyokusen Matsue
Gyokusen
Hotel Gyokusen Ryokan
Hotel Gyokusen Matsue
Hotel Gyokusen Ryokan Matsue

Hotel Gyokusen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 206 out of 408 reviews
Rating 8 - Good. 156 out of 408 reviews
Rating 6 - Okay. 29 out of 408 reviews
Rating 4 - Poor. 10 out of 408 reviews
Rating 2 - Terrible. 7 out of 408 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Takako, new yoyk

Travelled with family and small children
The hot spring water wasn't coming out. One man was drunk, rude and excited, but the hotel staff didn't try to stop him. I can't believe it. I never want to stay in a hotel like that again.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay, this location is off the beaten path for foreigners but it is such a hidden gem. It had an onsen, free drinks within a time limit, restaurant on premise, a show by performers every night, a beautiful garden and yukatas to borrow. My only regret is that I didn't stay longer. Also while they do offer a shuttle, and bikes to rent, please make sure to inform them so they can be ready to take you/accomodare you. Please also make sure that if you book, you order with breakfast and dinner, because the nearest konbini is pretty far, and many local restaurants open later or close earlier. Will come back again if given the chance.
Stayed 1 night in Aug 2025

8/10 Good

YURIKO

Stayed 1 night in Jul 2025

10/10 Excellent

TSUTSUI

Stayed 1 night in Jul 2025

10/10 Excellent

HASHIMOTO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Yahiro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔で、良かった

広い部屋は清潔で、量感全体に清潔でした。 また、スタッフの感じも大変良く、また訪れようと思ってます。
Stayed 1 night in Jun 2025

8/10 Good

junji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

FUMIHIRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

KEISUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

YUTAKA

Liked: Staff & service, room comfort

初めての玉造温泉

今回初めて利用させて頂きましたが、非常に満足のいく内容でした。夜のショーも想像以上にレベルが高く、大変楽しみました。朝食も内容が充実しており、お風呂も気持ちが良く、初めての玉造温泉を満喫させていただきました。
Stayed 1 night in Jun 2024

10/10 Excellent

GEOK HWEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good!
Stayed 2 nights in May 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect 10

Clean, comfortable, very roomy western beds, breakfast was very delicious and service was best in class. The cultural show was an unique experience. Parking was plentiful and free. The staff gave excellent recommendation for dinner. The property was very elegantly decorated. We thoroughly enjoyed our stay and will definitely recommend others to choose Hotel Gyokusen. Location is also very convenient to visit Matsue Vogel Park and Matsue Castle. Thank You for the wonderful stay!!! 清潔で、快適で、とても広々とした洋式ベッド、朝食はとても美味しく、サービスはクラス最高でした。 文化ショーはユニークな体験でした。 駐車場はたくさんあり、無料でした。 スタッフは夕食に素晴らしいお勧めをしてくれました。 宿泊施設は非常にエレガントな装飾が施されていました。 私たちは滞在をとても楽しんだので、他の人にもホテル玉泉を選ぶことを間違いなく勧めます。 松江フォーゲルパークや松江城への観光にも大変便利な立地です。 素晴らしいご滞在をありがとうございました！
Stayed 1 night in May 2024

8/10 Good

Kazuaki

Stayed 1 night in Nov 2023

2/10 Terrible

Kenichi

Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and atmosphere!
Stayed 2 nights in Aug 2023

10/10 Excellent

Hidekazu

Stayed 1 night in Jun 2023

8/10 Good

tomomi

Stayed 1 night in Jun 2023

10/10 Excellent

YURIKO

Stayed 1 night in Jul 2022

10/10 Excellent

SUMIKA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

友人と

お部屋もお庭も綺麗でスタッフの方の対応も素晴らしくて最高でした。また行きたいです。
お庭
お庭の神社
ラウンジ
Stayed 1 night in Jul 2022

10/10 Excellent

Mizuo

Stayed 1 night in Jun 2022

8/10 Good

SACHIKO

Stayed 1 night in May 2022

10/10 Excellent

Akimitsu

Stayed 1 night in May 2022

4/10 Poor

TORU

Stayed 1 night in Jan 2022

8/10 Good

Keiko

Stayed 1 night in Dec 2021