Relais & Chateaux Hotel Castel Fragsburg

Guests will be asked to pay the following charges at the property:

• A tax is imposed by the city: EUR 3.40 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

• Fee for buffet breakfast: approximately EUR 49 for adults and EUR 49 for children
• Airport shuttle fee: EUR 9999 per vehicle (one-way, maximum occupancy 9999)
• Airport shuttle fee per child: EUR 9999 (one-way)
• Pet fee: EUR 35 per pet, per night
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

• All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
• Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
• The seasonal pool will open in April and close in November.
• Pool access available from 7:00 AM to 8:00 PM.
• Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
• Up to 3 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
• Registered guests are the only ones allowed to be in guestrooms.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).