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Casa Hedera

3.5 star property
3.5-star hotel near Paseo de la Reforma

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Photo gallery for Casa Hedera

Restaurant
Grand Studio Suite
Exterior detail
Grand Studio Suite
Porch

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Monte Irazú 155, Lomas de Chapultepec, Mexico City, 11000
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Paseo de la Reforma
    ‪10 min walk‬
  • Place, Plaza Polanco
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪34 min drive‬

Room options

View all photos for Executive Room

Executive Room

Executive Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room

Luxury Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room

Exclusive Room

Exclusive Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Studio Suite

Grand Studio Suite

Grand Studio Suite

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room

Business Room

Business Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Room

Elite Room

Elite Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Mexico City

Miguel Hidalgo stay.Within a 15-minute walk of this Miguel Hidalgo hotel, you'll find Paseo de la Reforma and Avenida Presidente Masaryk. Auditorio Nacional and Angel of Independence Monument are also within 3 miles (5 km).

What's nearby

  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Paseo de la Reforma - 10 min walk - 0.9 km
  • Plaza Polanco - 10 min walk - 0.9 km
  • Antara Polanco - 15 min walk - 1.3 km
  • Soumaya Museum - 15 min walk - 1.3 km

Getting around

  • Polanco Station - 3 min drive
  • Mexico City Buenavista Station - 23 min drive
  • Benito Juarez International Airport (MEX) - 29 min drive

Restaurants

  • ‪Tacos Atarantados - ‬2 min walk
  • ‪El Cardenal - ‬2 min walk
  • ‪Toks - ‬3 min walk
  • ‪El Bajío - ‬3 min walk
  • ‪Restaurant Palominos - ‬3 min walk

About this property

Casa Hedera

3.5-star hotel near Paseo de la Reforma
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Business amenities include 2 meeting rooms and coworking spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Spa services, a terrace, and multilingual staff are also featured at Casa Hedera. The hotel can provide wedding services and tour/ticket assistance. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Mexico City hotel.

  • 9 guestrooms or units
  • Continental breakfast (free)
  • Manager's reception (free)
  • Deli
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Smoking in designated areas
  • Dining venue
Casa Hedera offers 9 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 60; reservation required
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free stocked minibar

More

  • Air conditioning
  • Electrical adapters
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 6:00 AM and 1:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Casa Hedera

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 1 per vehicle (maximum occupancy 3)
  • Late check-in fee for check-in between 6:00 AM and 1:30 PM
  • Hosted evening meal: USD 60

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Guests can access their rooms with a mobile device.

Property Registration Number ASG181113QL3

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casa Hedera Hotel
Casa Hedera Mexico City
Casa Hedera Hotel Mexico City

Frequently asked questions

How close is Casa Hedera to the airport?

Casa Hedera is 11.6 mi (29-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

Does Casa Hedera have an airport shuttle?

Casa Hedera offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of USD 1 per vehicle.

Does Casa Hedera offer free breakfast?

Casa Hedera offers free continental breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at Casa Hedera?

No, there is no casino at this hotel.

What time is check-in at Casa Hedera?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Casa Hedera?

This hotel offers free self parking and valet parking.

Does Casa Hedera have a pool?

Casa Hedera does not have a pool.

Does Casa Hedera have a restaurant?

Yes, there is a restaurant on site.

Does Casa Hedera have a spa?

This hotel doesn't have a spa, but it does offer sports massages.

How close is Casa Hedera to downtown Mexico City?

Casa Hedera is 5 mi away from Mexico City.

Casa Hedera Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

7.8/10

Cleanliness

7.0/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Hector Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful 5-star Hotel Boutique. Best location in Mexico City and outstanding service from all the staff. I will definitely recommend this place and visit again in my next trip to Mexico City
Stayed 1 night in Aug 2022

2/10 Terrible

geoffrey

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked the hotel and the hotel was closed! Like literally close. I spent 1 hour outside the location waiting to someone to come out. Even the Police came since they where passing by. Trying to get a refund now! Don’t book! They might be bankrupt and just collect funds before announcing it.
Stayed 1 night in Feb 2022

4/10 Poor

Teresa

Business traveller
Disliked: Staff & service
No me han respondido de mi factura. Había una cucaracha en el baño y la limpieza diaria no fue buena
Stayed 3 nights in Jan 2023

8/10 Good

Jorge Alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mayor atención a sus redes sociales

Buen y agradable lugar, perfecto para viajes de negocios. Como recomendación deberían atender mejor sus redes sociales (no están actualizadas) y no anunciar servicios que no cumplen (como ir al aeropuerto por los huéspedes, me quedé dos días esperando una llamada para confirmar y al final tuve que usar el taxi del aeropuerto).
Stayed 1 night in Oct 2022

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Fernando Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Me encantó el lugar. Estaba muy accesible , silencioso y cómodo
Stayed 2 nights in Nov 2021