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JW Marriott Hotel Mexico City Santa Fe

4.5 star property
4.5-star luxury hotel in Santa Fe

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Photo gallery for JW Marriott Hotel Mexico City Santa Fe

Indoor pool
Exterior
View from property
Lobby lounge
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Ave Sante Fe 160 Col Santa F, Mexico City, 01219
  • Place, Samara Shops
    ‪3 min walk‬
  • Place, Tecnologico de Monterrey - Santa Fe
    ‪8 min walk‬
  • Place, Expo Santa Fe Mexico
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪51 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

View from room

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

View from room

Deluxe Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, City View

Executive Room, 2 Double Beds, City View

Executive Room, 2 Double Beds, City View

7.6 out of 10
Good
(4 reviews)
  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the area

Mexico City

Santa Fe stay.Your stay at this Santa Fe hotel places you within 9 miles (15 km) of Parque Zoologico de Chapultepec and Chapultepec Castle. Angel of Independence Monument is within 9 miles (15 km) and Torre Latinoamericana is within 12 miles (20 km).

What's nearby

  • Samara Shops - 3 min walk - 0.3 km
  • Tecnologico de Monterrey - Santa Fe - 8 min walk - 0.8 km
  • Expo Santa Fe Mexico - 10 min walk - 0.9 km
  • Santa Fe Center Mall - 17 min walk - 1.5 km
  • Parque La Mexicana - 17 min walk - 1.5 km

Getting around

  • Santa Fé Station - 16 min walk
  • Mexico City Buenavista Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 51 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Fisher's - ‬2 min walk
  • ‪Quattro - ‬1 min walk
  • ‪Vapiano - ‬1 min walk
  • ‪Restaurant CUA - ‬1 min walk

About this property

JW Marriott Hotel Mexico City Santa Fe

4.5-star luxury hotel in Santa Fe
JW Marriott Hotel Mexico City Santa Fe offers its guests a full-service spa, an indoor pool, and a hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and meeting rooms are available. A fitness center, a steam room, and spa services are also featured at the luxury JW Marriott Hotel Mexico City Santa Fe. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 15 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 2012
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
JW Marriott Hotel Mexico City Santa Fe offers 221 accommodations with espresso makers and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels, first-run movies, and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This Mexico City hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Oriental Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (MXN 142 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MXN 120 per night)
  • Valet parking on site (MXN 120 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 450 for adults and MXN 190 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 42-inch LED TV with cable channels
  • First-run movies
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 1:00 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 450 for adults and MXN 190 for children
  • Fee for in-room wireless internet: MXN 142 per day (rates may vary)
  • Airport shuttle fee: MXN 2200 per vehicle (roundtrip)
  • Self parking fee: MXN 120 per night
  • Valet parking fee: MXN 120 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Hotel Mexico City Santa Fe
JW Marriott Mexico City Santa Fe
JW Marriott Mexico City ta Fe
JW Marriott Hotel Mexico City Santa Fe Hotel
JW Marriott Hotel Mexico City Santa Fe Mexico City
JW Marriott Hotel Mexico City Santa Fe Hotel Mexico City

JW Marriott Hotel Mexico City Santa Fe Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 538 out of 758 reviews
Rating 8 - Good. 132 out of 758 reviews
Rating 6 - Okay. 42 out of 758 reviews
Rating 4 - Poor. 21 out of 758 reviews
Rating 2 - Terrible. 25 out of 758 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Wistano

Stayed 2 nights in Nov 2025

10/10 Excellent

Amalia

Liked: Cleanliness, property conditions & facilities
Un servicio de concierge wow
Stayed 3 nights in Nov 2025

10/10 Excellent

Alejandro

Stayed 3 nights in Nov 2025

10/10 Excellent

Mario

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great service, excellent facilities, and very attentive staff. Everything was spotless during my stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Luis Antonio, Lubbock

Travelled with family
Liked: Cleanliness, property conditions & facilities
Bonito, limpio y atención maravillosa
Stayed 3 nights in Nov 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't make to the spa
Stayed 3 nights in Oct 2025

10/10 Excellent

EDGAR

Stayed 1 night in Oct 2025

8/10 Good

Andres

Liked: Staff & service, amenities
Room very clean but also dark. It needs better lighting
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Stayed 7 nights in Oct 2025

10/10 Excellent

Olinca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was short but very comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in that of Mexico City
Stayed 2 nights in Jun 2025

10/10 Excellent

Becky Annette Hernández

Stayed 1 night in Aug 2025

10/10 Excellent

laura

Stayed 1 night in Jul 2025

8/10 Good

Eduardo

Travelled with family
X
Stayed 1 night in Jun 2025

10/10 Excellent

Jose Rafael

Stayed 1 night in Jun 2025

8/10 Good

Jose

Liked: Cleanliness
It’s was as expected
Stayed 1 night in Feb 2025

8/10 Good

Brionna

Stayed 3 nights in Apr 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eugenio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Manpreet

Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
My stay was a little disappointing…they had no hot water for the shower on my first morning. The
Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge

Stayed 2 nights in Feb 2025

10/10 Excellent

Ramon Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes atenciones, buena comida, y una habitación completa desde todas las perspectivas.
Stayed 1 night in Mar 2025

10/10 Excellent

Antonio Rebolledo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful, surrounding area is walkable to the park. Stores are not far from the property.
Stayed 3 nights in Feb 2025