Sheraton Maria Isabel Mexico City Reforma

4.0 star property
4-star hotel near U.S. Embassy

Choose dates to view prices

Photo gallery for Sheraton Maria Isabel Mexico City Reforma

Club Suite, 1 Bedroom
Premium bedding, minibar, in-room safe, desk
Outdoor pool
View from property
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
Paseo de la Reforma 325, Col. Cuauhtemoc, Mexico City, CDMX, 06500
  • Place, U.S. Embassy
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪2 min walk‬
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

Classic Room, 1 King Bed, Tower

8.6 out of 10
Excellent
(106 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds, Tower

9.0 out of 10
Wonderful
(153 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(45 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Tower

8.4 out of 10
Very good
(43 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds, Tower

9.2 out of 10
Wonderful
(34 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(30 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Double Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom, Corner

8.4 out of 10
Very good
(6 reviews)
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Mexico City

City center stay.With a stay at this Reforma hotel, you'll be steps from U.S. Embassy and Angel of Independence Monument. British Embassy and Diana the Huntress Fountain are also within half a mile (1 km).

What's nearby

  • U.S. Embassy - 2 min walk - 0.2 km
  • Angel of Independence Monument - 2 min walk - 0.2 km
  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Reforma 222 - 9 min walk - 0.8 km
  • Cibeles Fountain - 12 min walk - 1.0 km

Getting around

  • Mexico City Buenavista Station - 5 min drive
  • Insurgentes Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Sheraton Executive Lounge - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Shake Shack - ‬1 min walk
  • ‪Prime Steak Club - ‬1 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Sheraton Maria Isabel Mexico City Reforma

4-star hotel near U.S. Embassy
Sheraton Maria Isabel Mexico City Reforma offers its guests an outdoor pool, a 24-hour health club, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business center and a meeting room. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Maria Isabel Mexico City Reforma. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Mexico City hotel.

  • 756 guestrooms or units
  • 22 levels
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Maria Isabel Mexico City Reforma offers 756 accommodations with minibars and safes. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures.

Similar properties

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (MXN 199 per night)
  • Available in some public areas: WiFi (MXN 199 per night)

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (MXN 200 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: MXN 460 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour health club
  • Fitness classes
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per stay, plus a one-time cleaning fee of MXN 1300
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
  • Fee for in-room wireless internet: MXN 199 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 100 per pet, per stay plus MXN 1300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Isabel Sheraton
Maria Sheraton
Sheraton Isabel
Sheraton Isabel Maria
Sheraton Maria
Sheraton Maria Isabel Hotel
Sheraton Maria Isabel Hotel & Towers
Sheraton Maria Isabel Hotel & Towers Mexico City
Sheraton Maria Isabel Towers
Sheraton Maria Isabel Towers Mexico City
Sheraton Mexico City Maria Isabel Hotel
Sheraton Mexico City Maria Isabel
Sheraton Maria Isabel
Mexico City Sheraton
Sheraton Mexico City Maria Isabel Hotel Hotel
Sheraton Mexico City Maria Isabel Hotel Mexico City
Sheraton Mexico City Maria Isabel Hotel Hotel Mexico City

Frequently asked questions

How close is Sheraton Maria Isabel Mexico City Reforma to the airport?

Sheraton Maria Isabel Mexico City Reforma is 9.1 mi (22-min drive) away from the Benito Juarez International Airport (MEX) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Maria Isabel Mexico City Reforma?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Sheraton Maria Isabel Mexico City Reforma on Apr 3, 2026 start from CA $195, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Maria Isabel Mexico City Reforma have an airport shuttle?

Sheraton Maria Isabel Mexico City Reforma offers an airport shuttle 24 hours a day, for a charge of MXN 1242.00 per vehicle, one-way.

Does Sheraton Maria Isabel Mexico City Reforma offer free breakfast?

Free breakfast isn’t provided at Sheraton Maria Isabel Mexico City Reforma, but buffet breakfast is offered for a fee of MXN 460 for adults and MXN 230 for children. It's available every day from 6:30 AM to 11:30 AM.

Is there a casino at Sheraton Maria Isabel Mexico City Reforma?

No, there is no casino at this hotel.

What time is check-in at Sheraton Maria Isabel Mexico City Reforma?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Sheraton Maria Isabel Mexico City Reforma?

Free parking is not available at this hotel. Valet parking is available for MXN 200 per day.

Does Sheraton Maria Isabel Mexico City Reforma have a pool?

Sheraton Maria Isabel Mexico City Reforma features an outdoor pool.

Does Sheraton Maria Isabel Mexico City Reforma have a restaurant?

Yes, there is a restaurant on site.

Does Sheraton Maria Isabel Mexico City Reforma have a spa?

This hotel doesn't have a spa, but it does offer body treatments, mani/pedis, and deep-tissue massages.

How close is Sheraton Maria Isabel Mexico City Reforma to downtown Mexico City?

Sheraton Maria Isabel Mexico City Reforma is 2.2 mi away from Mexico City.

Sheraton Maria Isabel Mexico City Reforma Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1647 out of 2255 reviews
Rating 8 - Good. 338 out of 2255 reviews
Rating 6 - Okay. 146 out of 2255 reviews
Rating 4 - Poor. 57 out of 2255 reviews
Rating 2 - Terrible. 67 out of 2255 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Hiomiko

Liked: Cleanliness
Stayed 3 nights in Nov 2025

10/10 Excellent

JOSE, lisle

Stayed 2 nights in Nov 2025

10/10 Excellent

Julio, Omaha

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
This is the best place to stay in Mexico City. The hotel might not be new but the service is excellent. 5 stars every time we go there.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente opcion para visitar la ciudad
Stayed 3 nights in Nov 2025

10/10 Excellent

Mariangeles, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2025

10/10 Excellent

FLOR DE MARIA

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2025

10/10 Excellent

Moises

Stayed 3 nights in Nov 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, amenities, property conditions & facilities
Lugar maravilloso, buen ambiente, personal muy amable. Le doy las gracias a EDUARDO por su atención al momento de mi llegada. Pase un cumpleaños maravilloso. Gracias.
Stayed 1 night in Nov 2025

6/10 Okay

Ema

Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Nov 2025

10/10 Excellent

Roy, greenwich

Stayed 1 night in Nov 2025

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities
Great friendly staff Clean and nice rooms I got one room with the perfect view Complimentary delicious breakfast Beautiful clean building very safe too Everything was really great but what makes it greater is the staff, Oscar the concierge was great and very helpful I would recommend and would stay here again !!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Pedro

The hotel was really clean, smell great, and had a privilegie place in Mexico City
Stayed 2 nights in Nov 2025

10/10 Excellent

Vanessa

Stayed 3 nights in Nov 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and staff
Stayed 2 nights in Nov 2025

8/10 Good

Pamela

Liked: Cleanliness, amenities, property conditions & facilities
clean room but overall theroom looks outdated
Stayed 1 night in Oct 2025

10/10 Excellent

Nadia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel. Convenient location and close to many places.
Stayed 3 nights in Oct 2025

10/10 Excellent

Maria

Stayed 1 night in Oct 2025

10/10 Excellent

Rina Vazquez, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. I really enjoyed my stay there.
Stayed 4 nights in Nov 2025

8/10 Good

Matthew

Stayed 2 nights in Nov 2025

8/10 Good

Soon

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, and beds were comfortable with 4 good-quality pillows on each. Basic small bathrooms, but well-stocked with all the necessities.
Stayed 4 nights in Nov 2025

8/10 Good

marcus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bidet wasn’t functional
Stayed 5 nights in Nov 2025

10/10 Excellent

Thomas

Travelled with family
Staff location
Stayed 2 nights in Nov 2025

10/10 Excellent

Thomas

Disliked: Property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Bryan

Stayed 3 nights in Oct 2025