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Kimpton EPIC Hotel by IHG

5.0 star property
5-star luxury hotel near Brickell City Centre

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Photo gallery for Kimpton EPIC Hotel by IHG

2 outdoor pools, open 8:00 AM to 7:00 PM, cabanas (surcharge)
Creator video - submitted by Who Is Ms. Taylor Travel Favorites
Exterior
Terrace/patio
Suite, 1 Bedroom (High Floor)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi

Explore the area

View in a map
270 Biscayne Blvd Way, Miami, FL, 33131
  • Place, Downtown Miami Shopping District
    ‪3 min walk‬
  • Place, Bayfront Park
    ‪4 min walk‬
  • Place, Brickell City Centre
    ‪6 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Double Beds (Water Views)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds (Water Views)

9.0 out of 10
Wonderful
(16 reviews)
  • Water view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Water View)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed (Water View)

9.6 out of 10
Exceptional
(42 reviews)
  • Water view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Essential)

Premium bedding, pillowtop beds, minibar, in-room safe

Room (Essential)

8.4 out of 10
Very good
(25 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(47 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Water View)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom (Water View)

8.0 out of 10
Very good
(4 reviews)
  • Partial ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, City View (High Floor)

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Water View High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed (Water View High Floor)

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (High Floor)

Room, 2 Double Beds, City View (High Floor)

Room, 2 Double Beds, City View (High Floor)

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Mobility)

8.4 out of 10
Very good
(5 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(3 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Accessible (Mobility)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse)

Suite, 1 King Bed (Penthouse)

  • Water view
  • 102 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor)

Suite, 1 Bedroom (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Water View High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 2 Double Beds (Water View High Floor)

  • Water view
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (High Floor)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed (High Floor)

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Exterior

Hyatt Regency Miami

Downtown Miami
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 2,354 reviews
The price is CA $342
CA $387 total
includes taxes & fees
Apr 19 - Apr 20
Hyatt Regency Miami

About the area

Miami

Downtown Miami stay.Within a 10-minute walk of this Downtown Miami hotel, you'll find Downtown Miami Shopping District and Brickell City Centre. Also, Bayfront Park is within half a mile (1 km) and Bayside Marketplace is within 2 miles (3 km).

What's nearby

  • James L. Knight Center - 1 min walk - 0.2 km
  • Downtown Miami Shopping District - 3 min walk - 0.3 km
  • Bayfront Park - 4 min walk - 0.4 km
  • Brickell City Centre - 6 min walk - 0.6 km
  • Bayside Marketplace - 12 min walk - 1.1 km

Getting around

  • Riverwalk Metromover Station - 4 min walk
  • Hialeah Market Station - 10 min drive
  • Miami Intl. Airport (MIA) - 22 min drive

Restaurants

  • ‪Hyatt Regency Lobby - ‬2 min walk
  • ‪La Granja - ‬3 min walk
  • ‪Panther Coffee - ‬4 min walk
  • ‪Epic Lobby - ‬1 min walk
  • ‪Mastro's Ocean Club - ‬3 min walk

About this property

Kimpton EPIC Hotel by IHG

5-star luxury hotel near Brickell City Centre
As a guest of Kimpton EPIC Hotel by IHG, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 13 meeting rooms. Event space at this hotel measures 25005 square feet (2323 square meters) and includes conference space. A 24-hour fitness center, a sauna, and a rooftop terrace are also featured at the luxury Kimpton EPIC Hotel by IHG. For a fee, parking is available.

This 5-star Miami hotel is smoke free.

  • 411 guestrooms or units
  • 30 levels
  • 2 dining venues
  • 3 bars or lounges
  • 25005 sq ft of conference space
  • 2323 sq m of conference space
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
Kimpton EPIC Hotel by IHG offers 411 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna. The spa is open daily.

Similar properties

Exterior
Hyatt Regency Miami
Downtown Miami
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 2,354 reviews
The price is CA $342
CA $387 total
includes taxes & fees
Apr 19 - Apr 20
Hyatt Regency Miami

Property amenities

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 63.20 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 1:00 PM on weekends; USD 15 to 30 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Free bicycle rentals
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night
  • Resort fee: USD 45.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • Fitness/yoga classes
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Covered valet parking fee: USD 63.20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

EPIC Hotel
EPIC Hotel Miami
EPIC Miami

Frequently asked questions

How close is Kimpton EPIC Hotel by IHG to the airport?

Kimpton EPIC Hotel by IHG is 4.1 mi (13-min drive) away from the Miami, FL (MPB-Public Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at Kimpton EPIC Hotel by IHG?

As of Apr 4, 2026, prices found for a 1-night stay for 2 adults at Kimpton EPIC Hotel by IHG on Apr 5, 2026 start from CA $341, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kimpton EPIC Hotel by IHG have an airport shuttle?

Airport shuttle services are not available at Kimpton EPIC Hotel by IHG.

How close is Kimpton EPIC Hotel by IHG to the beach?

This hotel is 6.9 mi (22-min drive) from Miami Beach Beaches and 15 mi (45-min drive) from Haulover Beach. Don't forget your sunscreen!

Does Kimpton EPIC Hotel by IHG offer free breakfast?

Free breakfast isn’t provided at Kimpton EPIC Hotel by IHG, but full breakfast is offered for a fee of between USD 15 and 30 per person. It's available on weekdays from 7:00 AM to 11:00 AM and weekends from 8:00 AM to 1:00 PM.

Is there a casino at Kimpton EPIC Hotel by IHG?

No, there is no casino at this hotel, but Magic City Casino (9-min drive) and Hialeah Park Race Track (14-min drive) are nearby.

What time is check-in at Kimpton EPIC Hotel by IHG?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Kimpton EPIC Hotel by IHG?

Free parking is not available at this hotel. Valet parking is available for USD 63.20 per night.

Does Kimpton EPIC Hotel by IHG have a pool?

Kimpton EPIC Hotel by IHG features 2 outdoor pools. Guests can enjoy pool access from 8:00 AM to 7:00 PM.

Does Kimpton EPIC Hotel by IHG have a restaurant?

There are 2 onsite restaurants, offering options like seafood, al fresco dining, and brunch.

Does Kimpton EPIC Hotel by IHG have a spa?

This hotel has a spa, which features body scrubs, facials, and hot stone massages.

How close is Kimpton EPIC Hotel by IHG to downtown Miami?

Kimpton EPIC Hotel by IHG is 0.1 mi away from Miami.

Kimpton EPIC Hotel by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1701 out of 2423 reviews
Rating 8 - Good. 364 out of 2423 reviews
Rating 6 - Okay. 162 out of 2423 reviews
Rating 4 - Poor. 94 out of 2423 reviews
Rating 2 - Terrible. 102 out of 2423 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

marko

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 9 nights in Dec 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Mikael

Stayed 3 nights in Dec 2025

4/10 Poor

Inderjit

Disliked: Cleanliness, staff & service, amenities
The Room was not provided with a coffee machine. In a five star hotel it’s a standard to provide a coffee machine.
Stayed 5 nights in Dec 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities
Everything was amazing. I can’t wait to stay there again.
Stayed 1 night in Dec 2025

10/10 Excellent

KARIMA

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Sahil, Skillman

Stayed 2 nights in Dec 2025

6/10 Okay

Christopher Bl

Travelled with family
Liked: Cleanliness
The property is convenient to various downtown destinations and tge property is clean. The resturant staff at Area 31 was a step above terrible and it was overpriced. The TV connection was spotty-only a few channels worked. This is not a 5 star experience - disappointing!
Stayed 2 nights in Dec 2025

2/10 Terrible

Jelena, Miami

Stayed 4 nights in Nov 2025

8/10 Good

Ravichandra

Location
Stayed 4 nights in Dec 2025

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Ship watching was great
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great location. We were waiting to go on a cruise and stayed here. The hotel is clean, and the rooms are nice. My only complaint is that breakfast is not free, and there is an incredibly long wait to get a table.
Stayed 2 nights in Dec 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities
Yes, everything was nice and in order
Stayed 6 nights in Dec 2025

6/10 Okay

Taline

Travelled with family
Disliked: Amenities
Room, staff and amenities
Stayed 6 nights in Dec 2025

8/10 Good

Matt

Stayed 1 night in Dec 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room with great views. The location is convenient to all sorts of shops, restaurants, and cool places to explore. ALL the employees were friendly, accommodating and helpful. 5 stars!
Stayed 1 night in Dec 2025

8/10 Good

Juan

Stayed 3 nights in Dec 2025

10/10 Excellent

Mujibur

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 4 nights in Dec 2025

10/10 Excellent

Lidia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean,polite stuff,this is are second stay in this hotel this year ,good again .
Stayed 6 nights in Dec 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, amenities
Great staff,clean room
Stayed 4 nights in Dec 2025

10/10 Excellent

Jordan

Stayed 1 night in Dec 2025

8/10 Good

marcia

Stayed 1 night in Dec 2025

10/10 Excellent

Marquita

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Kimpton is my favorite place to stay when I visit Miami! The one bedroom suite is my go to stay! The luxurious bathroom, floor to ceiling windows, and balcony makes this room a 10/10! The staff! The pool! The ambience! It’s all amazing! I love it! It’s also family friendly. They have an option to set up a tent for your child in your room.
View the balcony.
Pool side.
Tent setup.
Stayed 2 nights in Jun 2024

2/10 Terrible

Yun

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Dec 2025

4/10 Poor

Shahena

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The first night we had requested another bath robe since there were 3 of us instead if 2. This detail shouldn’t have been overlooked given that theres a fee per extra guest. But nobody's perfect. Given that, we had also requested bath slippers FOUR times and had only received them when the housekeeping came. Speaking of housekeeping, the bath tub had a hair in it the first day and wasn’t cleaned at all the following days either. All they would do is make the bed and wipe the counters, the mirrors wouldn't be wiped, the floors weren't even sweeper and the trash cans did not have any trash bags which is very unhygienic. One of bed’s duvet insert wasn’t even tied into the duvet. overall we had a poor experience and would never stay here again.
Stayed 3 nights in Dec 2025