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New Grand Hotel

Hotel perfectly located for exploring Mouscron

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Property entrance
Reception
Room
Room | Bathroom shower
Interior

Reviews

2.0 out of 10

Popular amenities

  • Free WiFi
  • Breakfast available

Explore the area

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Place De La Gare 20, Mouscron, 7700
  • Place, Grand Place De Mouscron
    ‪18 min walk‬
  • Place, Chateau des Comtes de Mouscron
    ‪18 min walk‬
  • Place, Le Canonnier Stadium
    ‪2 min drive‬
  • Airport, Lille (LIL-Lesquin)
    ‪31 min drive‬

Room options

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Room

Room

  • Sleeps 2
  • 1 Double Bed

About the area

Mouscron

City center stay.Within 2 miles (3 km) of this Mouscron hotel, you'll find Chateau des Comtes de Mouscron and Grand Place De Mouscron. Le Canonnier Stadium and Aalbeke Windmill are also within 3 miles (5 km).

What's nearby

  • Musee de Folklore Mouscron - 13 min walk - 1.2 km
  • Grand Place De Mouscron - 18 min walk - 1.5 km
  • Chateau des Comtes de Mouscron - 18 min walk - 1.5 km
  • Le Canonnier Stadium - 2 min drive - 1.6 km
  • Lille Grand Palais - 32 min drive - 28.2 km

Getting around

  • Mouscron Station - 2 min walk
  • C.H. Dron Station - 7 min drive
  • Lille (LIL-Lesquin) - 35 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Grand-Central Resto - ‬2 min walk
  • ‪Fraise Et Myrtille - ‬4 min walk
  • ‪Le Toast'Heure - ‬1 min walk
  • ‪La Cloche - ‬13 min walk

About this property

New Grand Hotel

Hotel perfectly located for exploring Mouscron
New Grand Hotel offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. New Grand Hotel also features express check-in and an elevator.

This Mouscron hotel is smoke free.

  • 28 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
New Grand Hotel offers 28 accommodations with minibars and complimentary newspapers. Televisions come with digital channels.

Bathrooms include showers and hair dryers. This Mouscron hotel provides complimentary wireless Internet access.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Breakfast available for a fee

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV with digital channels

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 11:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.72 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property is also known as

Minotel New Grand
Minotel New Grand Hotel
Minotel New Grand Hotel Mouscron
Minotel New Grand Mouscron
New Grand Hotel Hotel
New Grand Hotel Mouscron
New Grand Hotel Hotel Mouscron

Frequently asked questions

How close is New Grand Hotel to the airport?

New Grand Hotel is 20.8 mi (35-min drive) away from the Lille (LIL-Lesquin) airport, the closest popular airport to the property.

Does New Grand Hotel have an airport shuttle?

Airport shuttle services are not available at New Grand Hotel.

Does New Grand Hotel offer free breakfast?

New Grand Hotel does not offer free breakfast.

Is there a casino at New Grand Hotel?

No, there is no casino at this hotel, but Casino Barriere Lille (19-min drive) is nearby.

What time is check-in at New Grand Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM.

Is there free parking at New Grand Hotel?

Free parking is not available at this hotel.

Does New Grand Hotel have a pool?

New Grand Hotel does not have a pool.

Does New Grand Hotel have a spa?

There are no spa services available at this hotel.

How close is New Grand Hotel to downtown Mouscron?

New Grand Hotel is 0.5 mi away from Mouscron.

New Grand Hotel Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 3 out of 3 reviews

3.4/10

Cleanliness

3.4/10

Staff & service

3.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Edna, Canada

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in Mouscron, Belgium

This hotel is totally misrepresented on the Internet...and the stairwell, hallways as well as rooms smelled of urine. There is no Wi-Fi. Staff were not helpful. We had booked for 2 nights but could not stay the second because of the smell...they would not give us the money back. They asked for cash for the one night and we should reverse the Credit Card...but then did not give us a receipt. The credit card company needs the cash receipt. Now, they have the money for three rooms for three nights...and we stayed only one. I am sure the head office of this chain has not been to this hotel!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel de passage

hotel trés moyen personnel trés desagreable surtout la responsable