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Gem Forest Hotel Nairobi - MGallery Collection

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Photo gallery for Gem Forest Hotel Nairobi - MGallery Collection

Exterior
Lobby sitting area
Outdoor pool
A bar area with a glass counter, pink bar stools, and a large decorative column.
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Limuru Road, Nairobi, 621
  • Place, Embassy of the United States of America
    ‪8 min walk‬
  • Place, Village Market
    ‪8 min walk‬
  • Place, United Nations Office at Nairobi
    ‪10 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪27 min drive‬

Room options

View all photos for Gem Suite, 1 King Bed, Karura Forest View

Gem Suite, 1 King Bed, Karura Forest View

Gem Suite, 1 King Bed, Karura Forest View

  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A hotel room with a bed, two bedside lamps, a round table, and a view of the outdoors.

Superior Room, 2 Twin Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (Karura Forest View)

Junior Suite, 1 King Bed (Karura Forest View) | View from room

Junior Suite, 1 King Bed (Karura Forest View)

  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony

A modern living room with a large TV, comfortable seating, and a view of a green landscape.

Suite, 1 King Bed, Balcony

  • Garden view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed (Forest View)

Superior Room, 1 King Bed (Forest View)

Superior Room, 1 King Bed (Forest View)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

Nairobi

Gigiri stay.Within a 15-minute walk of this Gigiri hotel, you'll find Village Market and United Nations Office at Nairobi. Also, Karura Forest is within 2 miles (3 km) and Sarit Centre is within 6 miles (10 km).

What's nearby

  • Banana Hill Art Gallery - 3 min walk - 0.3 km
  • Embassy of the United States of America - 8 min walk - 0.7 km
  • Village Market - 8 min walk - 0.7 km
  • United Nations Office at Nairobi - 10 min walk - 0.9 km
  • Karura Forest - 17 min walk - 1.4 km

Getting around

  • Syokimau Station - 44 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 45 min drive

Restaurants

  • ‪Hero Bar - ‬9 min walk
  • ‪Harvest - ‬10 min walk
  • ‪Karel T Lounge - ‬10 min walk
  • ‪Artcaffe - ‬11 min walk
  • ‪BangBang - ‬10 min walk

About this property

Gem Forest Hotel Nairobi - MGallery Collection

5-star luxury hotel near Village Market
Gem Forest Hotel Nairobi - MGallery Collection offers its guests a full-service spa, an outdoor pool, and a steam room. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

7 meeting rooms and coworking spaces are available. Event space at this hotel measures 1744 square feet (162 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the luxury Gem Forest Hotel Nairobi - MGallery Collection. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This Art Deco Nairobi hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Meeting rooms
  • 1744 sq ft of conference space
  • 162 sq m of conference space
  • Built in 2024
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Gem Forest Hotel Nairobi - MGallery Collection offers 105 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Shanta Spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

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Novotel Nairobi Westlands
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  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 138 reviews
The price is CA $196
CA $246 total
includes taxes & fees
Jul 3 - Jul 4
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Property amenities

Family friendly

  • High chair
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; KES 4,800 for adults and KES 2,400 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 55-inch LED TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KES 4800 for adults and KES 2400 for children
  • Airport shuttle fee: KES 7764 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: KES 7764

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and M-Pesa
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Apple Pay, and M-Pesa. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gem Forest Hotel Nairobi - Mgallery Collection Hotel
Gem Forest Hotel Nairobi - Mgallery Collection Nairobi
Gem Forest Hotel Nairobi - Mgallery Collection Hotel Nairobi

Frequently asked questions

How close is Gem Forest Hotel Nairobi - MGallery Collection to the airport?

Gem Forest Hotel Nairobi - MGallery Collection is 8.2 mi (31-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.

How much does it cost to stay at Gem Forest Hotel Nairobi - MGallery Collection?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Gem Forest Hotel Nairobi - MGallery Collection on Jun 13, 2026 start from CA $244, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gem Forest Hotel Nairobi - MGallery Collection have an airport shuttle?

Gem Forest Hotel Nairobi - MGallery Collection offers an airport shuttle 24 hours a day, on request, for a charge of KES 7764 per vehicle, one-way.

Does Gem Forest Hotel Nairobi - MGallery Collection offer free breakfast?

Free breakfast isn’t provided at Gem Forest Hotel Nairobi - MGallery Collection, but buffet breakfast is offered for a fee of KES 4800 for adults and KES 2400 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Gem Forest Hotel Nairobi - MGallery Collection?

No, there is no casino at this hotel, but Lucky 8 Casino (14-min drive) is nearby.

What time is check-in at Gem Forest Hotel Nairobi - MGallery Collection?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Gem Forest Hotel Nairobi - MGallery Collection?

This hotel offers free self parking and valet parking.

Does Gem Forest Hotel Nairobi - MGallery Collection have a pool?

Gem Forest Hotel Nairobi - MGallery Collection features an outdoor pool. Guests can enjoy pool access from 10:00 AM to 8:00 PM.

Does Gem Forest Hotel Nairobi - MGallery Collection have a restaurant?

There are 3 onsite restaurants, offering options like Indian cuisine, brunch, and light fare.

Does Gem Forest Hotel Nairobi - MGallery Collection have a spa?

Pamper yourself with a day at Shanta Spa, where you can enjoy body scrubs, mani/pedis, and body treatments.

How close is Gem Forest Hotel Nairobi - MGallery Collection to downtown Nairobi?

Gem Forest Hotel Nairobi - MGallery Collection is 4.1 mi away from Nairobi.

Gem Forest Hotel Nairobi - MGallery Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 39 out of 50 reviews
Rating 8 - Good. 6 out of 50 reviews
Rating 6 - Okay. 2 out of 50 reviews
Rating 4 - Poor. 2 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities
Great rooms really friendly staff and loved the decor
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

callum

Liked: Cleanliness, staff & service, amenities
Great room, very friendly staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Hennan

Clean room, friendly staff
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Åsta Ingvild

Liked: Cleanliness, staff & service, amenities
Great hotel, nice breakfast. Good restaurants. Rooms are super, including the decor. Gym is super. Convenient location for village market, UN and the forest
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Oghenevomerho

Liked: Property conditions & facilities
Brilliant and pleasant stay
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and clean rooms. Friendly and helpful hotel staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

christelle

Liked: Cleanliness, amenities, property conditions & facilities
the hotel was amazing and the people were so nice
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff was excellent for my visit.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Nairobi. The staff are very friendly and professional.
Stayed 10 nights in Jul 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a great stay!

Excellent hotel. Nice people and good service. Amazing spa. Very close from the village market and the forest.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Ngozi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
fantastic property and a real Gem! I’ve been to Nairobi many times and this hotel is really fantastic option to stay
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Hebah Lina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this is a great hotel and we really enjoyed our stay. The breakfast was excellent, and the staff were all very friendly and welcoming. The only downside was the pool area, which had limited seating—just four loungers by the pool and a few extra chairs downstairs near the bar. Service could also be improved. When we had issues with our room (such as hot water and lighting problems), it took over an hour for someone to come, even after being told help was coming right away. Simple requests, like extra water bottles, also took longer than expected.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025
Verified

8/10 Good

gail

Liked: Cleanliness, staff & service
great stay - super safe for traveling alone. Very helpful staff. Lovely food in the restaurant. Great breakfast and curry house for the evening
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Jitesh

Liked: Staff & service, property conditions & facilities
Our stay for 3 nights was amazing from the reception staff, cleaners, restaurant staff & the meals were lovely. The Troy Mediterranean restaurant was great as was the Kahani restaurant, Ezekie was a great host as was the chef Vivek. The Hotel is very close to Village Market , which you can walk to - well worth a visit and would recommend this Hotel. My wife had fallen ill and the reception staff were very helpful and comforting.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Amanda

Liked: Amenities
Modern, elegant, sophisticated, clean. Amazing bars and restaurants.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Nilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an MGallery hotel, and it is absolutely beautiful. They take careful attention to details, such as robes, slippers, frankincense and aloe shampoos and body washes. Every detail is well thought out. There are three restaurants within the hotel, and they are all elegant and impressive. We look forward to our next visit.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Some nice staff
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible. Amazing service, great food and cocktails.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Domenicop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didnt know about the airport shuttle and had to pay 100 us dollars to get there.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Adam

Liked: Staff & service
Disliked: Cleanliness
Just opened, it's got some work to do on cleanliness and freshness of the breakfast
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Tiffanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Kellie

Disliked: Room comfort
Staff was nice and welcoming. Hotel looks nice but there were some major problems/inconveniences with my stay. Air conditioner in room was broke so it was burning up hot the first night and freezing cold the second night… the toilet ran all night (fixed the second night). The bathroom sink leaked (fixed the second night). There was foul smell in hallways and elevators. Wait times for room service was unreasonably long; I had to call down and remind them that an order was placed.
Stayed 2 nights in Sep 2025