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Hotel Bergcristall

4.0 star property
Family-friendly 4-star hotel with indoor pool

Choose dates to view prices

Photo gallery for Hotel Bergcristall

Sauna, steam room, sports massages, massages
Interior detail
Terrace/patio
Sauna, steam room, sports massages, massages
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Volderau 5, Neustift Im Stubaital, Tirol, 6167
  • Place, 4 Piste Krößbach Ski Run
    ‪16 min walk‬
  • Place, Grawa Waterfall
    ‪13 min drive‬
  • Place, Stubai Glacier Cable Car
    ‪19 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪46 min drive‬

Room options

View all photos for Superior Double Room, Balcony (Diamant)

Superior Double Room, Balcony (Diamant)

Superior Double Room, Balcony (Diamant)

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Double Room, Balcony (Rubin)

Standard Double Room, Balcony (Rubin)

Standard Double Room, Balcony (Rubin)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | In-room dining

Junior Suite, Balcony

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

About the area

Neustift Im Stubaital

Neustift Im Stubaital retreat .Within 6 miles (10 km) of this Neustift Im Stubaital hotel, you'll find St. George Church and Elfer Gondola. Grawa Waterfall is within 6 miles (10 km) and Stubai Glacier is within 9 miles (15 km).

What's nearby

  • 4 Piste Krößbach Ski Run - 16 min walk - 1.4 km
  • Elfer Gondola - 10 min drive - 7.4 km
  • Grawa Waterfall - 13 min drive - 10.8 km
  • Stubai Glacier - 16 min drive - 12.6 km
  • Stubai Glacier Cable Car - 19 min drive - 13.6 km

Getting around

  • Matrei am Brenner Station - 26 min drive
  • Kranebitten Airport (INN) - 30 min drive

Restaurants

  • ‪Geier Alm - ‬1 min walk
  • ‪Pizzeria Platzl Cafe Anny - ‬7 min drive
  • ‪Tyrol Cafe - ‬7 min drive
  • ‪Bottega No. 13 - ‬7 min drive
  • ‪Jausenstation Doadler Alm - ‬3 min drive

About this property

Hotel Bergcristall

Family-friendly 4-star hotel with indoor pool
Hotel Bergcristall offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A fitness center, a terrace, and barbecue grills are also featured at the family-friendly Hotel Bergcristall. Free self parking is available.

This 4-star Neustift Im Stubaital hotel is smoke free.

  • 27 guestrooms or units
  • Breakfast available (free)
  • Supervised kid's activities (free)
  • Childcare (free)
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Bergcristall offers 27 accommodations with safes and hair dryers. Rooms open to balconies. A pillow menu is available. Televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

Similar properties

Indoor pool, outdoor pool, open 6:30 AM to 8:00 PM, pool umbrellas
Hotel Stubaierhof
Neustift Im Stubaital
  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 67 reviews
The price is CA $419
CA $477 total
includes taxes & fees
Jun 14 - Jun 15
Hotel Stubaierhof

Property amenities

Family friendly

  • Arcade/game room
  • Baby monitor
  • Changing table
  • Free babysitting
  • Free supervised activities for children
  • High chair
  • Indoor pool
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Optional ski privileges
  • Playground
  • Sauna
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM

Check-out

Check-out before 10 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Bergcristall Neustift Im Stub
Bergcristall Neustift Im Stubaital
Hotel Bergcristall Neustift Im Stubaital
Hotel Bergcristall Hotel
Hotel Bergcristall Neustift Im Stubaital
Hotel Bergcristall Hotel Neustift Im Stubaital

Frequently asked questions

How close is Hotel Bergcristall to the airport?

Hotel Bergcristall is 19.4 mi (30-min drive) away from the Kranebitten Airport (INN) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Bergcristall?

As of Jun 11, 2026, prices found for a 1-night stay for 2 adults at Hotel Bergcristall on Jun 18, 2026 start from CA $402, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Bergcristall have an airport shuttle?

Hotel Bergcristall offers an airport shuttle.

Does Hotel Bergcristall offer free breakfast?

Yes, Hotel Bergcristall offers free breakfast.

Is there a casino at Hotel Bergcristall?

No, there is no casino at this hotel.

What time is check-in at Hotel Bergcristall?

Check-in start time: 2 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel Bergcristall?

This hotel offers free self parking.

Does Hotel Bergcristall have a pool?

Hotel Bergcristall features an indoor pool.

Does Hotel Bergcristall have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Bergcristall have a spa?

This hotel has a spa, which features sports massages.

How close is Hotel Bergcristall to downtown Neustift Im Stubaital?

Hotel Bergcristall is 0.1 mi away from Volderau.

Hotel Bergcristall Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 16 out of 21 reviews
Rating 8 - Good. 5 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service
Wir hatten nur 2 Nächte gebucht und mussten umziehen. Das war bei der Onlinebuchung nicht ersichtlich
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellente découverte

Parfait ! Prendre la demi pension car la qualité de la cuisine est excellente pour un surcoût modique. Nous avons été surclassé dans une chambre de 80m2... avec sauna.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Spa and pool are fantastic and the food is amazing .
Stayed 6 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Vielen Dank für den schönen Aufenthalt im Stubaital
Stayed 7 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wellnesshotel

Super Hotel, gutes Essen und toller Service. Sehr schöner Wellnessbereich.
Stayed 7 nights in Jan 2019
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
+ überragender Service beim Abendessen + schöner Wellnessbereich - Chlorgeruch vom Pool im gesamten Treppenhaus und in den Fluren
Stayed 1 night in Nov 2018
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel carino e pulito. Le stanze sono troppo riscaldate ed u cuscini scomodi, per il resto tutto ok....piscina e zona relax bellissimi, personale gentile e disponibile, buona colazione abbondante e di qualità.
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Pasquale

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful location, very clean, excellent services

Location is highly recommendable for family, very close to all the attraction of Stubai valley. The Hotel is very comfortable and clean,food is excellent and very varied. Very discrete and nice the staff.
Stayed 6 nights in Jul 2017
Verified

8/10 Good

Annika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Siisti ja loistava palvelu

Siisti, loistava palvelu, hieno saunaosasto, erittäin rauhallinen hotelli ja ympäristö. Aamupala oikein hyvä, illallisessa hyvää yritystä jos pitää paikallisesta ruuasta.
Stayed 2 nights in Jul 2017
Verified

10/10 Excellent

TJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel close to Stubai Glacier

Hotel Bergcristal is the closest hotel to Stubai Glacier that will not crush your budget. Easy to book, Easy to find with a wonderful staff. The food is first class and prepared fresh for each meal by the resident chef / manager. OH - and I must mention - my son was absolutely THRILLED with the WIFI connection speeds! We will be returning to Hotel Bergcristal for more skiing.
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, awesome location

Great stay, of all the details from staff, restaurant, rooms, and spa were well taken care of. I would definitely recommend this hotel.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in the Mountains

Great value for the money. The room was a bit small, but overall, very nice
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel à recommander

Chambre très propre , acceuil chaleureux , petits déjeuner copieux .
Verified

10/10 Excellent

Stine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyggeligt hotel i Alperne

Super fint hotel i typisk alpe-stil. Meget smuk beliggenhed med udsigt til sne-klædte bjerge. Fint stort værelse med balkon. Indendørs pool i kælderen med mange fine faciliteter og udsigt til have. Fin restaurant med stor terasse. Aftensmad og morgenbuffet var god. Meget venligt personale.
Verified

10/10 Excellent

Hanspeter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanspeter Bundi

Wir waren sehr zufrieden und können dieses Hotel nur weiter empfehlen.
Verified

10/10 Excellent

milena e Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

esperienza unica

Personale cordialissimo. Abbiamo festeggiato il primo anniversario di matrimonio ed a sorpresa ci han fatto trovare un'intera sacher ed i fiori sul tavolo e la stessa cosa per il mio compleanno. Il centro benessere è bellissimo. La zona è stupenda
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

a warm welcome.

The hotel was ideally situated in the Stubai valley south of Innsbruck. our room looked up the valley towards the snow covered mountains. (Even in mid July). We were on a fly drive holiday and we had easy access to the Glacier and other alpine meadow walks. We booked half board and enjoyed excellent breakfasts and five course evening meals. The food was of a high standard and the Hotel was very clean. The staff were very welcoming and helpful. We would go back again.
Verified

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort