"Selected hotel for shuttle service to the airport. However, shuttle service was not provided at the time required for my flight, and had to hire a tax ... " More

By a verified traveller on Thu 26 Oct 2017

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Hotel Description

Kenner hotel in Kenner - Louis Armstrong International Airport area

Close to airport

A stay at this Kenner - Louis Armstrong International Airport hotel places you within half a mile (1 km) of Susan Park and 3 miles (5 km) of Cafe Du Monde. Esplanade Mall and Veterans Park are also within 3 miles (5 km).

Free perks

A fitness center, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate freebies like continental breakfast, WiFi in public areas, and a roundtrip airport shuttle. A 24-hour business center, express check-in, and luggage storage are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 120 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free long-distance calls, and free local calls.

Deluxe Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$86 per night

Deluxe Room, 1 Large Double Bed, Accessible, Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Large Double Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Red Roof Inn New Orleans Airport ratings based on 11 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Red Roof Inn New Orleans Airport

Everyone (7) Couples (1) Family (2)
1 out of 5
There was barely any parking. The guests from the near by bar took all the parking. The hotel was just nasty. The carpenter need cleaning. The beds are still on those iron post. I hit my leg on one. Hotel needs an upgrade.

Posted by on 9 Apr. 2019

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Comment from Hotel Management

2 May 2019 by Tammy

I'm sorry for your unpleasant stay. we're working on your issues.

3 out of 5
The hotel had a strange smell, and wasn't the cleanest, but the staff were nice and accommodating.

Posted by on 5 Mar. 2019

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Comment from Hotel Management

15 Mar. 2019 by john

Thanks for your review I am very glad that the staff was friendly and helpful to you. Thanks John GM

5 out of 5
Needed a safe in the room and the first night found a dirty tampon between the mattress the staff was waaay apolegectic..but still that was nasty the cleaned our room spotess the next morning

Posted by on 17 Feb. 2019

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Comment from Hotel Management

21 Feb. 2019 by john

I do apologize to you for your stay. I have looked into this and we are working on new policies . Thanks, John GM

5 out of 5
Hospitality was excellent my puppy stayed for free rooms very clean and nice variety of breakfast in the morning def would go back this location was for Kenner , La 5 stars from me!

Posted by on 11 Feb. 2019

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Comment from Hotel Management

12 Feb. 2019 by john

Thanks for your positive review . We strive very hard to make every stay a great one, look to see you in the future. GM John

4 out of 5
This is an older facility that I was aware of and read reviews. I had to book an unexpected flight for a family funeral so the trip was expensive. I took advantage of the lower cost room close to the airport with van transportation to the airport. My room was clean. The front desk ladies were very friendly and helpful. There was a menu from a restaurant for delivery for "room service". I ordered an appetizer and Ceasar salad and it was the best I have ever had. They delivered to my room. One of the van drivers Benny Picket helped me out one night and I greatly appreciate his kindness. Tammy at the front desk was there through most of my short stay and was very helpful and particularly kind. This is a budget place with no frills. But the water was hot, the room clean, all lights/lamps, TV/cable worked. No need for frig or microwave but coffee pot worked. The breakfast is typical free continental that I saw lots of guests eating. I had coffee, OJ and a banana but there were warm biscuits, sausage, butter, jelly, instant grits and oatmeal, 2 kinds of cereal, mild in the frig for that, muffins, white/wheat bread and toaster. Fresh bananas every day and hard boiled eggs. I saw people complain in reviews...Hey folks, it is free! What do you think continental or complimentary means?

Posted by on 4 Feb. 2019

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5 out of 5

Posted by on 1 Jan. 2019

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Comment from Hotel Management

14 Jan. 2019 by john

Thanks for your rating thats always our goal to have 5 out of 5 . John GM

2 out of 5
Very noisy hot rodding in the parking lot 2 and 3 AM

Posted by on 17 Dec. 2018

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Comment from Hotel Management

18 Dec. 2018 by Redroof Inn Kenner

We are sorry that you experienced noise outside the hotel and that visitors were not considerate of our hotel guests. Thank you for your feedback.

3 out of 5
When we wanted to check out at 6:30 in the morning the clerk was not there and no one came in until about 7 am.

Posted by , from Houston Tx on 14 Oct. 2018

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Comment from Hotel Management

22 Oct. 2018 by Redroof Inn Kenner

We are sorry that the morning clerk was not at the front desk at the time, but we are a 24 hour hotel with 24 hour service. Thank you for sharing this with us and we will address this issue directly with our staff.

3 out of 5
The floors were super dirty and we had standing water in our bathroom sink that would not go down. The beds were comfortable but 3 out of 4 of us were coincidentally itching but couldnt find bed bugs or any bugs.

Posted by , from Louisiana on 26 May 2018

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4 out of 5

Na

Please check with previous review. This is an inconvenience, especially since I just wrote my review on the initial email.

Posted by , from na on 14 Nov. 2017

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About the Red Roof Inn New Orleans Airport

Location 2830 Loyola Dr, Kenner, LA 70062

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. A roundtrip airport shuttle is free at scheduled times. A fitness center, a vending machine, and multilingual staff are also featured at Red Roof Inn New Orleans Airport. Free self parking is available. Smoking is allowed in designated areas at this Kenner hotel.

  • 1 building
  • 120 guestrooms or units
  • 6 levels
  • Built in 2000
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (7 km / 4.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Red Roof Inn New Orleans Airport offers 120 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 AM
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 5 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times from 5 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Maximum 1 per room (weight limit: 80 lb)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Pets allowed (no fees)

Hotel Names

  • Red Roof Inn New Orleans Airport Hotel Kenner
  • Red Roof Inn New Orleans Airport Hotel
  • Red Roof Inn New Orleans Airport Kenner
  • Red Roof Inn New Orleans Airport

You should know

  • Red Roof Inn New Orleans Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.