See all properties

The Ritz-Carlton, New Orleans

5.0 star property
Family-friendly 5-star hotel near Canal Street

Choose dates to view prices

Photo gallery for The Ritz-Carlton, New Orleans

Lobby lounge
Lobby lounge
Club Suite, 1 Double Bed, Non Smoking, Fireplace | Living room
Terrace/patio
Daily cooked-to-order breakfast for a fee

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
921 Canal St, New Orleans, LA, 70112
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Bourbon Street
    ‪2 min walk‬
  • Place, Caesars New Orleans Casino
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪19 min drive‬

You may also like

Ad
Lobby lounge

Loews New Orleans Hotel

New Orleans Central Business District
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,678 reviews
The price is CA $186
CA $269 total
includes taxes & fees
Apr 5 - Apr 6
Loews New Orleans Hotel

About the area

New Orleans

French Quarter stay.A stay at this French Quarter hotel places you steps from Canal Street and a 5-minute walk from Bourbon Street. Caesars New Orleans Casino and Caesars Superdome are also within 2 miles (3 km).

What's nearby

  • Canal Street - 1 min walk - 0.0 km
  • Bourbon Street - 2 min walk - 0.2 km
  • Saenger Theatre - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 11 min walk - 1.0 km
  • Caesars Superdome - 13 min walk - 1.1 km

Getting around

  • Canal at Dauphine Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Zesty Creole - ‬1 min walk
  • ‪Krystal - ‬3 min walk
  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬2 min walk
  • ‪Fiery Crab - ‬3 min walk
  • ‪The Ruby Slipper - ‬1 min walk

About this property

The Ritz-Carlton, New Orleans

Family-friendly 5-star hotel near Canal Street
The Ritz-Carlton, New Orleans offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 33 meeting rooms, and coworking spaces. Event space at this hotel measures 35000 square feet (3252 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the luxury The Ritz-Carlton, New Orleans. For a fee, parking is available.

This Beaux Arts New Orleans hotel is smoke free.

  • 1 building
  • 528 guestrooms or units
  • 14 levels
  • Meeting rooms
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Built in 2000
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, New Orleans offers 528 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and video-game consoles. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch Smart televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Reception
The Westin New Orleans
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 2,605 reviews
The price is CA $174
CA $255 total
includes taxes & fees
Apr 5 - Apr 6
The Westin New Orleans

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 8 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 65-inch smart TV with premium satellite channels
  • Video game console

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 300 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 30 per person
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per day (rates may vary)
  • Covered valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 300 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 9:00 AM to 5:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Ritz-Carlton
Ritz-Carlton Hotel New Orleans
Ritz-Carlton New Orleans
Ritz-Carlton New Orleans Hotel
The Ritz-Carlton New Orleans Hotel New Orleans
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
The Ritz-Carlton, New Orleans Hotel
The Ritz-Carlton, New Orleans New Orleans
The Ritz-carlton New Orleans Hotel New Orleans
The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

How close is The Ritz-Carlton, New Orleans to the airport?

The Ritz-Carlton, New Orleans is 12.7 mi (20-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton, New Orleans?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, New Orleans on Apr 6, 2026 start from CA $414, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton, New Orleans have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton, New Orleans.

Does The Ritz-Carlton, New Orleans offer free breakfast?

Free breakfast isn’t provided at The Ritz-Carlton, New Orleans, but cooked-to-order breakfast is offered for a fee of between USD 8 and 30 per person. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at The Ritz-Carlton, New Orleans?

No, there is no casino at this hotel, but Caesars New Orleans Casino (13-min walk) and Fair Grounds Race Course (6-min drive) are nearby.

What time is check-in at The Ritz-Carlton, New Orleans?

Check-in begins at 4 PM.

Is there free parking at The Ritz-Carlton, New Orleans?

Free parking is not available at this hotel. Valet parking is available for USD 59 per night.

Does The Ritz-Carlton, New Orleans have a pool?

The Ritz-Carlton, New Orleans features an indoor pool. Guests can enjoy pool access from 9:00 AM to 5:00 PM.

Does The Ritz-Carlton, New Orleans have a restaurant?

The Ritz-Carlton, New Orleans is home to M bistro, which features American cuisine.

Does The Ritz-Carlton, New Orleans have a spa?

This hotel has a spa, which features facials, prenatal massages, and body scrubs.

How close is The Ritz-Carlton, New Orleans to downtown New Orleans?

The Ritz-Carlton, New Orleans is 0.3 mi away from New Orleans.

The Ritz-Carlton, New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 749 out of 1001 reviews
Rating 8 - Good. 131 out of 1001 reviews
Rating 6 - Okay. 74 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

WILLIAM, Lugoff

Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend staying at this property. I'm really surprised it has the Ritz called to name attached to it.
Stayed 1 night in Mar 2026

2/10 Terrible

Dion, Palm Desert

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Dec 2025

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Coffee awesome. Bed was the worst I’ve ever slept in. We were in room 521. The bed creaks every time you move, sits extremely low and totally uncomfortable. Pillows ok.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a very nice hotel and staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Domingo

Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! We will be back.
Stayed 1 night in Dec 2025

10/10 Excellent

Dara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay all around. We were upgraded to a suite.
Stayed 4 nights in Dec 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was fabulous, comfortable and quiet. Staff so professional, Christmas decor top notch!
Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

DeeAnne

Travelled with group
Liked: Cleanliness, staff & service, amenities
the room was impeccable and the staff went above and beyond.
Ritz Carlton Christmas 2025
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Everything was perfect, as always.
Stayed 3 nights in Dec 2025

8/10 Good

christena

Stayed 1 night in Dec 2025

10/10 Excellent

Diana

Stayed 4 nights in Dec 2025

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very well appointed and decorated beautifully for the holidays!
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! The staff are courteous and go out of their way to help. It is beautiful during Christmas.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mathew Allen, Edmond

Liked: Cleanliness, amenities, property conditions & facilities
Great room! Wonderful holiday decorations!
Stayed 3 nights in Dec 2025

10/10 Excellent

Vinh

Stayed 2 nights in Dec 2025

10/10 Excellent

eric

Stayed 5 nights in Nov 2025

10/10 Excellent

Joshua

Stayed 3 nights in Dec 2025

10/10 Excellent

rojin

Liked: Cleanliness, staff & service, amenities
The rooms are clean and staff are nice
Stayed 5 nights in Nov 2025

10/10 Excellent

Linda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We absolutely loved our visit to the new orleans Ritz. It's centrally located so you can get to the CBD, FQ or uptown easily. The staff was wonderful, especially the door man Sean! He was a delight to see everyday. We had a delicious breakfast on Thanksgiving day. The bar is also very nice and comfortable. There are so many great restaurants nearby. The ruby slipper is less than a block away and has a delicious breakfast. We will be back to stay in the 2 king bedroom again!!
Stayed 5 nights in Nov 2025

10/10 Excellent

Dalton

Stayed 2 nights in Nov 2025

8/10 Good

Youngsoon

Liked: Cleanliness, staff & service, amenities
It was ok
Stayed 9 nights in Nov 2025

10/10 Excellent

Camila

Stayed 1 night in Nov 2025

8/10 Good

Jd

Liked: Cleanliness, amenities, property conditions & facilities
Cleaniness
Stayed 1 night in Nov 2025