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DoubleTree by Hilton Hotel New York City - Chelsea

4.0 star property
4-star hotel near Madison Square Garden

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Photo gallery for DoubleTree by Hilton Hotel New York City - Chelsea

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room
Bar (on property)
2 Double Beds Empire State Building View | View from room
Reception
Penthouse, 1 King Bed, Non Smoking, Balcony

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
128 West 29th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Penthouse, 1 King Bed, Non Smoking, Balcony

Penthouse, 1 King Bed, Non Smoking, Balcony | View from room

Penthouse, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Two Double Room

  • Sleeps 4

View all photos for High Floor Two Double Room with Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout drapes

High Floor Two Double Room with Empire State Building View

  • Sleeps 4

View all photos for High Floor King Room with Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout drapes

High Floor King Room with Empire State Building View

  • Sleeps 2

View all photos for Mobility Accessible Queen Room with Shower

Bathroom

Mobility Accessible Queen Room with Shower

  • Sleeps 2

King Suite

  • Sleeps 4

View all photos for Penthouse

Hypo-allergenic bedding, in-room safe, blackout drapes

Penthouse

  • Sleeps 2

View all photos for Standard King - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard King - Non Smoking

8.6 out of 10
Excellent
(159 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Double Beds - Non Smoking

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard 2 Double Beds - Non Smoking

8.0 out of 10
Very good
(106 reviews)
  • Sleeps 4
  • 2 Double Beds

2 Double Beds Accessible Room-Nonsmoking

  • Sleeps 4

View all photos for King - Empire State Building View No Smk

Hypo-allergenic bedding, in-room safe, blackout drapes

King - Empire State Building View No Smk

8.4 out of 10
Very good
(36 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds Empire State Building View

Hypo-allergenic bedding, in-room safe, blackout drapes

2 Double Beds Empire State Building View

8.4 out of 10
Very good
(25 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

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Room, 1 King Bed, Balcony | View from room

Hilton Garden Inn New York Times Square South

Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 5,187 reviews
The price is CA $141
CA $166 total
includes taxes & fees
Apr 12 - Apr 13
Hilton Garden Inn New York Times Square South

About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and 5th Avenue. Also, Empire State Building is within half a mile (1 km) and Times Square is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 5 min walk - 0.4 km
  • Macy's - 6 min walk - 0.6 km
  • 5th Avenue - 6 min walk - 0.6 km
  • Empire State Building - 8 min walk - 0.7 km
  • Times Square - 14 min walk - 1.2 km

Getting around

  • 28 St. Station (7th Av.) - 3 min walk
  • New York W 32nd St. Station - 5 min walk
  • LaGuardia Airport (LGA) - 36 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Skirt Steak - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪The Fleur Room - ‬3 min walk
  • ‪Goldie’s Tavern - ‬4 min walk

About this property

DoubleTree by Hilton Hotel New York City - Chelsea

4-star hotel near Madison Square Garden
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and limo/town car service.

WiFi is free in public spaces. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at DoubleTree by Hilton Hotel New York City - Chelsea.

This 4-star New York hotel is smoke free.

  • 1 building
  • 236 guestrooms or units
  • 27 levels
  • Built in 2008
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel New York City - Chelsea offers 236 air-conditioned accommodations with laptop-compatible safes and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Hyatt Place New York / Chelsea
Manhattan
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 2,915 reviews
The price is CA $151
CA $178 total
includes taxes & fees
Apr 12 - Apr 13
Hyatt Place New York / Chelsea

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.1 miles (USD 50 per day)
  • Limo/town car service
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Nearby parking fee: USD 50 per day (656 ft away)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel New York City Chelsea
DoubleTree Hilton New York City Chelsea
DoubleTree New York City Chelsea
Hilton New York City Chelsea
DoubleTree Hilton New York City Chelsea Hotel
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton New York City Chelsea
DoubleTree by Hilton Hotel New York City Chelsea
DoubleTree by Hilton Hotel New York City - Chelsea Hotel
DoubleTree by Hilton Hotel New York City - Chelsea New York

Frequently asked questions

How close is DoubleTree by Hilton Hotel New York City - Chelsea to the airport?

DoubleTree by Hilton Hotel New York City - Chelsea is 10.3 mi (36-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at DoubleTree by Hilton Hotel New York City - Chelsea?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel New York City - Chelsea on Apr 12, 2026 start from CA $145, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does DoubleTree by Hilton Hotel New York City - Chelsea have an airport shuttle?

Airport shuttle services are not available at DoubleTree by Hilton Hotel New York City - Chelsea.

How close is DoubleTree by Hilton Hotel New York City - Chelsea to the beach?

This hotel is 19.5 mi (53-min drive) from Coney Island Beach.

Does DoubleTree by Hilton Hotel New York City - Chelsea offer free breakfast?

Free breakfast isn’t offered at DoubleTree by Hilton Hotel New York City - Chelsea, but cooked-to-order breakfast is offered for a fee of between USD 20 and 30 for adults, USD 20 and 30 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at DoubleTree by Hilton Hotel New York City - Chelsea?

No, there is no casino at this hotel, but Resorts World Casino (23-min drive) is nearby.

What time is check-in at DoubleTree by Hilton Hotel New York City - Chelsea?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at DoubleTree by Hilton Hotel New York City - Chelsea?

Free parking is not available at this hotel.

Does DoubleTree by Hilton Hotel New York City - Chelsea have a pool?

DoubleTree by Hilton Hotel New York City - Chelsea does not have a pool.

Does DoubleTree by Hilton Hotel New York City - Chelsea have a restaurant?

Yes, there is a restaurant on site.

Does DoubleTree by Hilton Hotel New York City - Chelsea have a spa?

There are no spa services available at this hotel.

How close is DoubleTree by Hilton Hotel New York City - Chelsea to downtown New York?

DoubleTree by Hilton Hotel New York City - Chelsea is 2.5 mi away from New York.

DoubleTree by Hilton Hotel New York City - Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1125 out of 2418 reviews
Rating 8 - Good. 631 out of 2418 reviews
Rating 6 - Okay. 397 out of 2418 reviews
Rating 4 - Poor. 141 out of 2418 reviews
Rating 2 - Terrible. 124 out of 2418 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

NICHOLAS

Stayed 2 nights in Mar 2026

10/10 Excellent

NICHOLAS

Stayed 2 nights in Feb 2026

10/10 Excellent

NICHOLAS

Stayed 1 night in Feb 2026

10/10 Excellent

NICHOLAS

Stayed 1 night in Jan 2026

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service
Helpful staff, timely check-in.
Stayed 3 nights in Dec 2025

8/10 Good

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service
Too small
Stayed 2 nights in Jan 2026

8/10 Good

Jacob

Stayed 2 nights in Jan 2026

8/10 Good

JAMES, Chicago

Nice place overall. Staff very pleasant. Only 2 elevators for 27 floors and one of them was out of order for a bit. Not a deal breaker but a nuisance. I’d go back.
Stayed 2 nights in Jan 2026

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Dec 2025

2/10 Terrible

Heather

Liked: Cleanliness
Room and bathrooms much smaller than expected, Hotel staff/house keepers use same elevators as guests and elevators were slow and always full.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities
The location was perfect! Not too close to time square but close enough and walking distance to everything. Plus, if you learn the train system you can go anywhere in New York. Our room was small but our views were fantastic!
Stayed 2 nights in Dec 2025

10/10 Excellent

Ean

Stayed 1 night in Dec 2025

2/10 Terrible

Christine

Stayed 2 nights in Jan 2026

10/10 Excellent

Lisa

Liked: Cleanliness, property conditions & facilities
Basic but clean and tidy rooms. Best bit was the location, fantastic x
Stayed 5 nights in Dec 2025

2/10 Terrible

Karthik Venkatesh

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If you’re travelling from the UK and are familiar with the usual DoubleTree standards, this branch will come as a real shock. I understand the building is old (as many in New York are), but the level of maintenance is far below what you’d expect, and frankly Hilton would be better off without this property in its portfolio. The carpets at the entrance are dirty, the staff are not welcoming, and there’s an overall attitude as if guests should be grateful to be there. The lifts are old, slow, and have an odd smell. With only two lifts serving 26 floors, expect a 20‑minute wait every morning during peak times. Breakfast is another major issue. It’s a seated service, but the dining area only accommodates 42 people—completely inadequate for a 26‑floor hotel. Every morning, guests were visibly frustrated while waiting far too long to be seated. The entire process, from waiting to ordering to receiving food, takes 60–90 minutes. It’s poor planning, and the staff don’t seem concerned. My room also had a strong, unpleasant smell. When I raised this with reception and mentioned that this wasn’t the standard I was used to from DoubleTree in London, the response was, “Well, this is not London, this is America.” That was enough for me—I checked out a day early. I’m disappointed that Expedia recommended this hotel despite having my travel history. There was no support from them either; I submitted feedback through the app and received no response from customer service. Be cautious…..
Stayed 6 nights in Dec 2025

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
Yes very pleasant! Big up Martha, Romani and Samantha
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay and great staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes, all personel was very friendly respcful and Helpful, kudos to Samantha make s me fell like a VIP
Stayed 3 nights in Dec 2025

8/10 Good

Patricia

Stayed 2 nights in Dec 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly. Room clean (but small). Only complaint is how busy the elevators can get and long wait times for them. Overall had a very nice stay though and would stay here again!
Stayed 2 nights in Dec 2025

6/10 Okay

Alex, San Diego

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff at the front desk was not friendly. They were not rude but certainly did not feel welcoming, or smiled, or said “hello”. It was purely transactional. Also the bathroom sink was tiny. Like small smalll. It was awful. Doable but awful for that kind of nightly rate.
Stayed 3 nights in Dec 2025

8/10 Good

Juan L.

Liked: Cleanliness, property conditions & facilities
The room was great. However , The elevator shortage causes long waits to and from lobby to your room.
Stayed 2 nights in Dec 2025

8/10 Good

Irving

Stayed 3 nights in Dec 2025

2/10 Terrible

Thanh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin process is a slog. Very inefficient. Staff gave wrong address for parking, I called concierge for right address. Same person didnt bother to confirm with upper management for proper address. I ended up wasting time and money parking 8mins away at another lot. Later i talked to another concierge and he gave me the right address. Room is a disaster, toliet didnt work properly, shower runs cold or very hot. Room is tiny definitely not kids friendly room as theres really no space to open a luggage except at the front door entrance and bathroom, blocking pathway everytime it needed to be opened. Didnt offer to transfer to another room with such horrid living conditions. There was also a dead bug on bed sheet we requested for them to change. Never did. Toilet never fixed. Overpriced for a tiny bedroom that's falling apart. It should be only be a 2 star rate hotel at most . Luggage that gets checked in only gets stored in their back room. Theres no services for them bringing it up for you. Making it pointless to checkin luggage. Place needs a proper maintenance and staff retrained.
Stayed 2 nights in Dec 2025