"I would rate the hotel 2 stars Location was not in the best of neighborhoods The hotel appearance is very basic " More

By a verified traveller on Wed 21 Jun 2017

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Hotel Description

3-star hotel near Barclays Center Brooklyn

In Brooklyn

Your stay at this Park Slope hotel places you within 2 miles (3 km) of Barclays Center Brooklyn and Prospect Park. Brooklyn Bridge Park and Brooklyn Museum are also within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Traveling on business? Take advantage of the business center and free Internet in public areas. Self parking, express check-in, and express check-out are also offered.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 115 guestrooms also offer free WiFi and TVs. Coffee/tea makers, free newspapers, and free local calls are also available.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$154 per night

Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Bathtub (MOBILITY)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Express Brooklyn ratings based on 28 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Brooklyn

Everyone (7) Family (2)
5 out of 5
It was nice and cozy!i would definitely recommend .

Posted by on 13 Mar. 2019

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Comment from Hotel Management

30 Apr. 2019 by Oscar Perez – Front Office Manager

Thank you for taking your time to review our hotel. If there is anything that you would like to share that could help us improve your comments would be greatly appreciated.

2 out of 5
The room was in a noisy location off of the breakfast area. The carpet was dirty and the bathroom was not clean or equipped with a hair dryer. The front desk gave me a hard time when asking for one. The front desk staff was also very rude and unhelpful with matters.

Posted by on 2 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Oscar Perez - Front Office Manager

I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

4 out of 5
I would rate the hotel 2 stars Location was not in the best of neighborhoods The hotel appearance is very basic

Posted by on 21 Jun. 2017

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3 out of 5

Noisy pipe rattling in the wall

Very good other than the noisy pipes in the wall. Clean, good breakfast, helpful and friendly staff

Posted by on 13 Apr. 2017

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Comment from Hotel Management

19 Apr. 2017 by Angelica

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Angelica Franceschi Guest Service Supervisor

3 out of 5

Very noisy location. Did not get any s

Very noisy location. Did not get any sleep all night. The elevator was broken when it was time to leave

Posted by on 25 Jan. 2017

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Comment from Hotel Management

28 Jan. 2017 by Angelica

Hi, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Angelica Franceschi Guest Service Supervisor

4 out of 5

Small hotel-great staff

The rooms are small, like most everything in New York! There was trouble with the elevator when we were there. Fortunately we were only on the third floor! It was a good location for us as we were there for a wedding in Brooklyn. The staff was very friendly and accommodating. The breakfast was excellent!

Posted by , from Brooklyn, NY on 11 Jul. 2016

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3 out of 5

Avoid if possible

Pros: Fairly convenient location.
Cons: Cleaner, quieter staff, make sure room is actually prepared for guests (i.e. closed windows, stocked with towels, etc.)
Location: Just a block from the main street with all the fun stuff in Park Slope. Lots of cute shops & restaurants, nice park, Sunday morning farmers market.
I was unexpectedly put in a room on the "1st" floor of this hotel, which is actually a level beneath the lobby and partially underground. When I entered the room, the window (which was one of those basement-style windows that starts 2/3 of the way up the wall at ground level and goes to the ceiling) was open directly to the parking lot. I had to climb on a table to be able to get enough leverage to close it so I could turn on the air conditioner. There were blackout curtains on the window but no sheers, which meant that to avoid anyone looking directly in from the parking lot I had to completely block out all light. While this was aggravating upon arrival, the worst part was when I tried to go to sleep later than night. Apparently this was the same level that the hotel's laundry facilities are on, and there were hotel staff talking and shouting loudly to each other in the hallway most of the night. I overheard another guest complain about it to the concierge, but it didn't abate at all. The room could have been cleaner, though it wasn't bad enough to really squick me out. The box of tissues was completely mangled, and there was no washcloth provided with the towels.

Posted by , from Washington, DC on 5 Jul. 2016

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4 out of 5

Close to subway station

Hotel was OK, but the room was very small ... two beds and not much room left over for luggage and such. But we made out OK, were in the city most of the time anyway. Staff was helpful and breakfast was good each morning. Only a block away from the nearest subway station (R line if I recall correctly), so pretty easy access into the city.

Posted by on 24 Mar. 2015

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Comment from Hotel Management

29 Mar. 2015 by Sudhir

Dear Guest, Thank you so much for taking the time to review your stay and appreciating our services. It was our pleasure to be at your service and we are glad that you enjoyed your stay with us. Please come and see us soon.. Regards, Sudhir - Front Office Manager

5 out of 5

Very clean and COOL during the hot NY summer!

My husband and I stayed here for a week last summer and will be staying again next month for our vacation. Very clean, quiet and the staff was very friendly and helpful. Every employee we questioned had an accurate and easy to follow answer to any of our dining, sight seeing and subway questions. It's hard to stay cool in the city during the summer and the quiet, powerful air conditioning was very much appreciated. Some of our friends who traveled with us chose a more expensive hotel and complained about loud AC that couldn't keep up with the terrible, humid, hot weather that week. Our bed and pillows were super comfortable and clean. It is within walking distance of a few subway stations (the Atlantic Ave Mall terminal is not too far away and has connections to practically anywhere you want to go in the city.) Several car services are close by so transportation is a breeze from the location. The night life is amazing! It's a very trendy, safe neighborhood with lots to do and lots of friendly people to meet. I recommend the High Dive Bar for drinks and Tomato & Basil for some amazing 24 hour NY pizza and cannoli. Both are just a few blocks from the hotel. Holiday Inn Express Brooklyn will definitely be our home away from home from now on when we travel to NYC!

Posted by , from Harlan, IA on 17 May 2013

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5 out of 5

Several blocks away from Prospect Park, which is beautiful!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Hotel was clean, service & breakfast was good, and parking was available.

Posted by , from Pittsburgh, PA on 3 Sep. 2012

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About the Holiday Inn Express Brooklyn

Location 625 Union St, Brooklyn, NY 11215

Property Features

Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is available. Tour/ticket assistance, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Holiday Inn Express Brooklyn. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Brooklyn hotel is smoke free.

  • 115 guestrooms or units
  • 9 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (17.2 km / 10.7 mi)
  • Train station: Brooklyn Flatbush Avenue Station (1.2 km / 0.7 mi)
  • Metro station: Union St. Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Brooklyn offers 115 air-conditioned accommodations with video-game consoles and complimentary newspapers. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Deep soaking tub
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100.00 per pet, per stay
  • Maximum 2 per room (weight limit: 50 lb)

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names