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"I would rate the hotel 2 stars Location was not in the best of neighborhoods The hotel appearance is very basic " More

By a verified traveller on Wed 21 Jun 2017

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Hotel Description

3-star hotel near Barclays Center Brooklyn

In Brooklyn

Your stay at this Park Slope hotel places you within 2 miles (3 km) of Barclays Center Brooklyn and Prospect Park. Brooklyn Bridge Park and Brooklyn Museum are also within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Traveling on business? Take advantage of the business center and free Internet in public areas. Self parking, express check-in, and express check-out are also offered.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 115 guestrooms also offer free WiFi and TVs. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
C$106* Per night/room 26 Jan. - 27 Jan.

Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Bathtub (MOBILITY)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Express Brooklyn ratings based on 33 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Brooklyn

Everyone (10) Family (4)
4 out of 5

Posted by on 27 Oct. 2019

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Comment from Hotel Management

28 Oct. 2019 by FOM

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Jennifer Chuya Front Office Manager

2 out of 5
Property was in a slightly sketchy neighborhood there were police cars in the front when we came in with officers in the lobby. I understood the $40 parking fee, but The was a surprise $100 extra for bringing my tiny dog!Hotel room nonrefundable so I had no choice but to pay. . The room is the size of a large clothes closet with some crud on the walls.. overall, very disappointed

Posted by on 28 Sep. 2019

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Comment from Hotel Management

28 Sep. 2019 by Bxyln

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to NYC. Tristan Wilkins Front Desk Supervisor.

4 out of 5
I enjoyed my stay at the Holiday inn express. Place my room was nice and clean, AC just right, bed and pillows so soft and comfy and the brakefast was so much to choose from and so dam good. Holiday inn express will be seeing me again for sure.

Posted by on 12 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by FOM

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Jennifer Chuya Front Office Manager

5 out of 5

Posted by on 12 Aug. 2019

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Comment from Hotel Management

12 Aug. 2019 by FOM

Dear guest, Thank you for taking time to review our property. We hope you will choose to stay with us again soon! Jennifer Chuya Front Office Manager

5 out of 5
The property was well located in that it was in a relatively safe area, close to restaurants, within a short distance to the metro and our friends' hotel, the Fairfield, and not too far from Target, where we had to buy an umbrella due to thunderstorms. The breakfast was varied and good.There is however only one elevator for the 9 floors!

Posted by on 20 Jul. 2019

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Comment from Hotel Management

21 Jul. 2019 by Bxyln

Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Tristan Wilkins Front Desk Supervisor.

5 out of 5
It was nice and cozy!i would definitely recommend .

Posted by on 13 Mar. 2019

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Comment from Hotel Management

30 Apr. 2019 by Oscar Perez – Front Office Manager

Thank you for taking your time to review our hotel. If there is anything that you would like to share that could help us improve your comments would be greatly appreciated.

2 out of 5
The room was in a noisy location off of the breakfast area. The carpet was dirty and the bathroom was not clean or equipped with a hair dryer. The front desk gave me a hard time when asking for one. The front desk staff was also very rude and unhelpful with matters.

Posted by on 2 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Oscar Perez - Front Office Manager

I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

4 out of 5
I would rate the hotel 2 stars Location was not in the best of neighborhoods The hotel appearance is very basic

Posted by on 21 Jun. 2017

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3 out of 5

Noisy pipe rattling in the wall

Very good other than the noisy pipes in the wall. Clean, good breakfast, helpful and friendly staff

Posted by on 13 Apr. 2017

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Comment from Hotel Management

19 Apr. 2017 by Angelica

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Angelica Franceschi Guest Service Supervisor

3 out of 5

Very noisy location. Did not get any s

Very noisy location. Did not get any sleep all night. The elevator was broken when it was time to leave

Posted by on 25 Jan. 2017

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Comment from Hotel Management

28 Jan. 2017 by Angelica

Hi, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Angelica Franceschi Guest Service Supervisor

About the Holiday Inn Express Brooklyn

Location 625 Union St, Brooklyn, NY 11215

Property Features

WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is available. Tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Brooklyn. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Brooklyn hotel is smoke free.

  • 115 guestrooms or units
  • 9 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (17.2 km / 10.7 mi)
  • Train station: Brooklyn Flatbush Avenue Station (1.2 km / 0.7 mi)
  • Metro station: Union St. Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Brooklyn offers 115 air-conditioned accommodations with video-game consoles and safes. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Brooklyn hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Deep soaking tub
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100.00 per pet, per stay
  • Maximum 2 per room (weight limit: 50 lbs)

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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url importing https://www.travelocity.ca/Brooklyn-Hotels-Holiday-Inn-Express-Brooklyn.h1535975-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.