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Hyatt Herald Square New York

4.0 star property
4-star Beaux Arts hotel near Empire State Building

Choose dates to view prices

Photo gallery for Hyatt Herald Square New York

2 bars/lounges, rooftop bar
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Lobby
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
30 W 31st St, New York, NY, 10001
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, Macy's
    ‪5 min walk‬
  • Place, Times Square
    ‪12 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.0 out of 10
Very good
(32 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(62 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

8.6 out of 10
Excellent
(19 reviews)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (with Shower)

9.4 out of 10
Exceptional
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

7.6 out of 10
Good
(5 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • Sleeps 4
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds

  • Sleeps 4
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (with Shower)

  • Sleeps 2
  • Free WiFi

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

  • Sleeps 2
  • Free WiFi

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

  • Sleeps 4
  • Free WiFi

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3.5 out of 5, Good, 1,906 reviews
The price is CA $104
CA $196 total
includes taxes & fees
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About the area

New York

Heart of New York.At this Manhattan hotel, you'll be within a 5-minute walk of Empire State Building and Macy's. Times Square and Grand Central Terminal are also within 2 miles (3 km).

What's nearby

  • 5th Avenue - 2 min walk - 0.2 km
  • Empire State Building - 3 min walk - 0.3 km
  • Macy's - 5 min walk - 0.4 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Times Square - 12 min walk - 1.1 km

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 32 min drive

Restaurants

  • ‪Nana’s Green Tea - ‬2 min walk
  • ‪Jongro BBQ - ‬3 min walk
  • ‪Ambassadors Clubhouse - ‬1 min walk
  • ‪Electric Shuffle NYC - ‬2 min walk
  • ‪OSAMIL Korean Gastropub - ‬1 min walk

About this property

Hyatt Herald Square New York

4-star Beaux Arts hotel near Empire State Building
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business center on site.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hyatt Herald Square New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2014
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
Hyatt Herald Square New York offers 122 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Hilton Garden Inn New York/West 35th Street
Manhattan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 3,099 reviews
The price is CA $204
CA $239 total
includes taxes & fees
May 31 - Jun 1
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Property amenities

Family friendly

  • In-room crib
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32.18 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Frequently asked questions

How close is Hyatt Herald Square New York to the airport?

Hyatt Herald Square New York is 9.9 mi (32-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Herald Square New York?

As of May 26, 2026, prices found for a 1-night stay for 2 adults at Hyatt Herald Square New York on Jun 7, 2026 start from CA $358, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Herald Square New York have an airport shuttle?

Airport shuttle services are not available at Hyatt Herald Square New York.

How close is Hyatt Herald Square New York to the beach?

This hotel is 19.1 mi (49-min drive) from Coney Island Beach.

Does Hyatt Herald Square New York offer free breakfast?

Free breakfast isn’t provided at Hyatt Herald Square New York, but cooked-to-order breakfast is offered for a fee of USD 10 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hyatt Herald Square New York?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Hyatt Herald Square New York?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hyatt Herald Square New York?

Free parking is not available at this hotel. Valet parking is available for USD 85 per day.

Does Hyatt Herald Square New York have a pool?

Hyatt Herald Square New York does not have a pool.

Does Hyatt Herald Square New York have a restaurant?

Yes, there are 2 restaurants on site.

Does Hyatt Herald Square New York have a spa?

There are no spa services available at this hotel.

How close is Hyatt Herald Square New York to downtown New York?

Hyatt Herald Square New York is 2.6 mi away from New York.

Hyatt Herald Square New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 589 out of 1001 reviews
Rating 8 - Good. 235 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 35 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Gabriel

Travelled with family
Disliked: Amenities, property conditions & facilities
There was total construction going on. In upper floors Floors 13. 12. We were on 10!! Hammers, drills. and also in floor 2. Using the elevator for said construction- one elevator totally assigned to the construction and the other also used by the construction crew. Only two elevators total. The construction would start at 9 am and end at 4 pm. Noise !!!! And a big line and wait for the elevator. Expedia did not advise that this construction was taking place. I guess because of the construction this Hyatt hotel is extremely limited. Don’t know if areas were being fixed but it had a tiny lobby and an area that was bar, restaurant together very small. But the worst part was that the staff, instead of being understanding was always on the defensive. We had 3 rooms.
Stayed 3 nights in Feb 2026

10/10 Excellent

Gina

Travelled with group
Liked: Cleanliness, amenities
No indication online that hotel was under construction. Overall, wonderful stay! Nice and clean rooms, And great staff! Good area to stay in, had good amentities
Stayed 1 night in Feb 2026

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities
Friendly staff and clean room
Stayed 2 nights in Dec 2025

10/10 Excellent

Yutong

Stayed 1 night in Feb 2026

10/10 Excellent

Christina

Stayed 3 nights in Feb 2026

2/10 Terrible

Raymond

Stayed 1 night in Jan 2026

6/10 Okay

Myron

Room was clean and high floor dry
Stayed 1 night in Feb 2026

8/10 Good

DeJene

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything you need, nothing that you don’t
Stayed 1 night in Jan 2026

10/10 Excellent

Veronica, Póvoa de Rio de Moinhos

I was pleasantly surprised by the
Stayed 4 nights in Jan 2026

10/10 Excellent

Sandra, Somerdale

Stayed 1 night in Dec 2025

4/10 Poor

Tristan

Stayed 2 nights in Jan 2026

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service
This hotel was clean and staff were responsive (I asked for extra pillows, and they were delivered within minutes). It is also a good location close to shopping, Madison Square Garden and the Moynihan Train Station. We also found some good restaurants nearby (and late-night pizza).
Stayed 2 nights in Feb 2026

10/10 Excellent

Sarah

Stayed 2 nights in Jan 2026

10/10 Excellent

Randall

Stayed 2 nights in Jan 2026

10/10 Excellent

Delonda

Liked: Cleanliness
Staff were very professional and helpful. Rooms were clean. Very nice hotel
Stayed 3 nights in Jan 2026

10/10 Excellent

Ocean

Stayed 1 night in Jan 2026

10/10 Excellent

Tyson

Stayed 1 night in Jan 2026

10/10 Excellent

Nakeys

Liked: Cleanliness, staff & service, amenities
Everything was perfect.
Stayed 2 nights in Jan 2026

10/10 Excellent

Reginald

Liked: Cleanliness, amenities, property conditions & facilities
Clean nice room
Stayed 1 night in Jan 2026

10/10 Excellent

Viridiana, Chula Vista

Travelled with family
Liked: Cleanliness, amenities
Great place to stay.
Stayed 4 nights in Jan 2026

10/10 Excellent

Bindiya

Stayed 2 nights in Jan 2026

8/10 Good

Yodline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

8/10 Good

Lisa, Pittsburgh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was clean but small
Stayed 2 nights in Sep 2025

10/10 Excellent

Andy

Stayed 1 night in Dec 2025