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Tuscany by LuxUrban

3.0 star property
Boutique hotel near Grand Central Terminal

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Photo gallery for Tuscany by LuxUrban

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Front of property
Lobby
2-Bedroom Luxury Penthouse Apartment

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
120 E 39th Street,, Between Lexington Avenue, New York, NY, 10016
  • Grand Central Terminal
    ‪5 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪12 min drive‬

Room options

View all photos for 2 Queen Beds Deluxe Room

2 Queen Beds Deluxe Room

2 Queen Beds Deluxe Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Mobility Accessible Room

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

1 King Bed Mobility Accessible Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Comfort Room

1 King Bed Comfort Room

1 King Bed Comfort Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 2-Bedroom Luxury Penthouse Apartment

2-Bedroom Luxury Penthouse Apartment

2-Bedroom Luxury Penthouse Apartment

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

1 King Bed Standard Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Corner Room

1 King Bed Corner Room

1 King Bed Corner Room

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Deluxe Room

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

1 King Bed Deluxe Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Quadruple Room, 2 Queen Beds

Premium Quadruple Room, 2 Queen Beds

Premium Quadruple Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 King Bed Loft Suite

1 bedroom, hypo-allergenic bedding, in-room safe, laptop workspace

1 King Bed Loft Suite

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

New York

City center stay.At this Manhattan hotel, you'll be well placed to visit Grand Central Terminal and 5th Avenue, both within a 5-minute walk. Empire State Building and Bryant Park are also within half a mile (1 km).

What's nearby

  • Grand Central Terminal - 5 min walk - 0.4 km
  • Empire State Building - 8 min walk - 0.7 km
  • Broadway - 13 min walk - 1.1 km
  • Rockefeller Center - 14 min walk - 1.2 km
  • Times Square - 14 min walk - 1.2 km

Getting around

  • Grand Central - 42 St. Station - 3 min walk
  • 33 St. Station (Park Av. S) - 7 min walk
  • LaGuardia Airport (LGA) - 28 min drive

Restaurants

  • ‪Omusubi Gonbei - ‬2 min walk
  • ‪Tartinery Café - Bar | Park Ave - ‬2 min walk
  • ‪Park Avenue Tavern - ‬1 min walk
  • ‪Momosan Ramen & Sake - ‬1 min walk
  • ‪Le Pain Quotidien - ‬2 min walk

About this property

Tuscany by LuxUrban

Boutique hotel near Grand Central Terminal
There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a business center, meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. A nightclub, a fitness center, and a vending machine are also featured at the boutique Tuscany by LuxUrban.

This New York hotel is smoke free.

  • 124 guestrooms or units
  • 17 levels
  • 3 bars or lounges
  • Meeting rooms
  • Built in 1928
  • Nightclub
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue
Tuscany by LuxUrban offers 124 accommodations with laptop-compatible safes and irons/ironing boards. 47-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desk chairs and phones. Hypo-allergenic bedding, hair dryers, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Nightclub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 47-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 350 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 350 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and Discover. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.

Property is also known as

Tuscany by LuxUrban Hotel
Tuscany Hotel by LuxUrban
Tuscany by LuxUrban New York
The Tuscany Powered by LuxUrban
Tuscany by LuxUrban Hotel New York
The Tuscany A St Giles Signature Hotel
Tuscany by LuxUrban Trademark Collection by Wyndham

Tuscany by LuxUrban Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 441 out of 1001 reviews
Rating 8 - Good. 286 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 70 out of 1001 reviews
Rating 2 - Terrible. 58 out of 1001 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, room comfort

Room was tired, but I'd stay here again

The Tuscany is a good hotel for me as it is convenient to my office. The photos are obviously from when the hotel was first updated because the room I was in looked tired. Don't get me wrong - I'd stay here again because it's clean, convenient, a fair price, and the staff are friendly - but don't expect the rooms to look like the photos.
Stayed 2 nights in Apr 2025

6/10 Okay

Eduardo

Liked: Cleanliness
Stayed 3 nights in Mar 2025

4/10 Poor

Christian

Travelled with family
Liked: Amenities
Disliked: Staff & service
No phone service,great bed ,no garbage bags My room wasn’t ready way after check in time ,check in took a long time whit a not happy staff member any how the room was ok but only two towels on the room plus no room service cos phones where down for my whole stay.lobby it good and clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Great area with easy access to Grand Central Station and restaurants. Clean room with ample space.
Stayed 4 nights in Mar 2025

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst Hotel Experience – Do Not Stay Here!

This was by far the worst hotel stay I have ever had. The room was filthy—dusty, dirty, and completely unkempt. The bathroom was disgusting, and there were hardly any towels available. The maid repeatedly barged into our room without knocking, waking us up, and then had an attitude because we were still there. Completely unprofessional. The front desk staff was no better—one employee was on her phone the entire time, offered no help, and was rude. The security guard was literally asleep on the job. To make matters worse, the elevator didn’t work, the refrigerator in our room was broken, the carpets were filthy, and the bed was extremely uncomfortable. There was no room service, and the hotel looks nothing like the pictures online. The worst part? They never returned my deposit! And to top it off, there are no working phones anywhere—not in the rooms, not even to contact the front desk. This place is a complete scam. I will never stay here again, and I strongly advise everyone to avoid it. Absolutely unacceptable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicholas Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, large clean rooms. Friendly staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and property

We checked into the Tuscany on 3/29/25 for an evening in the city to celebrate our anniversary. We were so happy with our stay, that we decided to extend our trip. The service we received by the front desk staff and hospitality staff were impeccable. Erica and her team were super friendly, knowledgeable, and personable. We felt welcome from the moment we arrived.
Stayed 1 night in Mar 2025

8/10 Good

Nanako

Business traveller
ティッシュボックスの補給がなく、メッセージをメモで置きましたが、改善されなかったのは残念でした。
Stayed 7 nights in Mar 2025

2/10 Terrible

Stefano Americo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t refund my deposit, I had to get ahold of my bank to make it happen. It was a dirty hotel room, they’d flip my bedding instead of washing it. Gross gross gross
Stayed 6 nights in Feb 2025

8/10 Good

Masudur

Liked: Cleanliness
Stayed 5 nights in Mar 2025

10/10 Excellent

Cinnia

Liked: Cleanliness, staff & service, room comfort

A Great - and Quiet -Midtown Stay

The property was in the midst of a refresh… but everything important was in place. Check in was a breeze. Staff friendly and professional. My room was on the 9th floor facing the street. Bathroom was up to the minute. New flooring and wall paper in the hallway but the rest of the room was the older look but spacious w solid natural light and a view of the Chrysler building. The bed was great and the TV and lights all worked. Good sized desk and outlets to charge devices in three locations. Updated fridge… no coffee maker but a non issue for me. Nicely located…small grocery stores, drug store starbucks and a number of independent restaurants all in walking distance. There is a bar off the lobby if you would like a safe place to have a night cap. A 5 minute walk to Grand Central Station and major north south bus lines means you could get anywhere in the city. The best surprise was how quiet it was at night. Yes the occasional police siren or a loud guest arriving back, but really remarkably quiet for being in the middle of NYC. Good for biz, family, couple or solo travel. I would happily return to Tuscany by Lux.
Stayed 4 nights in Mar 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very clean room. Staff was very friendly and helpful
Stayed 3 nights in Mar 2025

8/10 Good

Octavia

Travelled with family and small children
Liked: Amenities
Great stay, will stay again.
Stayed 1 night in Mar 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All in all we would stay here again. The rooms are HUGE! We had 2 queen beds and the bathroom tub was a deep soaker tub which was clean and relaxing. Down fall - no phone number for the front desk. Apparently they eliminated that option in all but one (the Washington) of their properties. We got there a bit early and they held our luggage until the room was ready which is what other hotels do until the rooms are ready at 3pm. I felt safe in the property and was a 5 min walk to grand central and everywhere we needed to be. I saw a lot of negatives but the air conditioner worked. Heat worked. Bed was comfortable and this is our 3rd trip in March and this has been the most comfortable so far. Didn’t really hear the noise outside except for a random early morning honk. Had no problem getting more towels or well anything. I was skeptical but I would stay here again for the size, location, and value!
Stayed 3 nights in Mar 2025

10/10 Excellent

john g

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The size of the rooms.i would have liked a kettle.
Stayed 6 nights in Mar 2025

10/10 Excellent

Josh

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were quite large and nice and they were quite large. Having stayed in New York about 8 times this was by far the nicest and largest rooms we had stayed in. Everyone was very friendly and prompt service. This hotel is also in a very walkable distance to many things like time square and grand central which was amazing. Will stay here again.
Stayed 5 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Danielle

Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Elahe

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Except I wish they had a coffee machine inside the room or in the lobby.
Stayed 4 nights in Mar 2025

10/10 Excellent

Una

Stayed 1 night in Mar 2025

10/10 Excellent

Tavia

Stayed 3 nights in Feb 2025

2/10 Terrible

Angela

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property poorly maintained (no heat, fridge broken, cockroaches, no building or internet security)
Stayed 3 nights in Mar 2025

10/10 Excellent

Francesca

Stayed 2 nights in Feb 2025

6/10 Okay

Lisa

Business traveller
Liked: Cleanliness
The room — it was really a suite — was huge!! Bed was comfortable and the area was very quiet, which I appreciate as a weary traveler. On the downside, the lobby was barren and sometimes there was no sign of staff. Elevators permit people wandering in to access any floor of the hotel until 10pm at night, when the keycards kick in. Limited food options: only one restaurant, a high end Indian restaurant with very tasty (but exceedingly spicy to Western palates) food. Neighborhood was so-so. Flipside of being in a quiet spot was that streets can feel eerily empty walking back to the hotel at night.
Stayed 5 nights in Feb 2025