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The William Hotel Midtown, Sonder by Marriott Bonvoy

4.0 star property
4-star hotel near 5th Avenue

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Photo gallery for The William Hotel Midtown, Sonder by Marriott Bonvoy

Restaurant
Room, 2 Double Beds
1 bedroom, individually decorated, individually furnished
Fridge, coffee/tea maker, electric kettle
40-inch flat-screen TV with digital channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Air conditioning
  • Restaurant

Explore the area

View in a map
24 E 39th St, New York, NY, 10016
  • Place, Grand Central Terminal
    ‪5 min walk‬
  • Place, Empire State Building
    ‪6 min walk‬
  • Place, Times Square
    ‪11 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Double Beds

1 bedroom, individually decorated, individually furnished

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed

1 bedroom, individually decorated, individually furnished

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

1 bedroom, individually decorated, individually furnished

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Balcony

40-inch flat-screen TV with digital channels, TV

Superior Room, 1 Queen Bed, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

1 bedroom, individually decorated, individually furnished

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

40-inch flat-screen TV with digital channels, TV

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

Manhattan stay.At this Manhattan hotel, you'll be within a 5-minute walk of 5th Avenue and Grand Central Terminal. Empire State Building and Broadway are also within half a mile (1 km).

What's nearby

  • Grand Central Terminal - 5 min walk - 0.4 km
  • Empire State Building - 6 min walk - 0.6 km
  • Broadway - 9 min walk - 0.8 km
  • Times Square - 11 min walk - 1.0 km
  • Rockefeller Center - 12 min walk - 1.1 km

Getting around

  • Grand Central - 42 St. Station - 4 min walk
  • 5 Av Station (W. 42nd St.) - 6 min walk
  • LaGuardia Airport (LGA) - 28 min drive

Restaurants

  • ‪Tartinery Café - Bar | Park Ave - ‬2 min walk
  • ‪Zuma New York - ‬1 min walk
  • ‪Mulligan's Pub - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪CAVA - ‬1 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The William Hotel Midtown, Sonder by Marriott Bonvoy

4-star hotel near 5th Avenue
There's a restaurant on site. You can enjoy a drink at the bar/lounge. The William Hotel Midtown, Sonder by Marriott Bonvoy also features concierge services, laundry facilities, and an elevator.

This 4-star New York hotel is smoke free.

  • 33 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The William Hotel Midtown, Sonder by Marriott Bonvoy offers 33 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property is also known as

William Hotel New York
William Hotel
William New York

The William Hotel Midtown, Sonder by Marriott Bonvoy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 149 out of 251 reviews
Rating 8 - Good. 66 out of 251 reviews
Rating 6 - Okay. 16 out of 251 reviews
Rating 4 - Poor. 9 out of 251 reviews
Rating 2 - Terrible. 11 out of 251 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Eren

Stayed 3 nights in Jun 2025

10/10 Excellent

Marlon

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved my stay
Stayed 1 night in Jun 2025

2/10 Terrible

CHARLIE

Disliked: Cleanliness, amenities, property conditions & facilities
I just had surgery, arrived and checked in to my room, the room was freezing, when adjusting the thermostat it did not work properly I took a bath and the water was only tepid warm, the bathtub leaked so water was all over the floor Alerted staff at front desk, personal came up and wiped the floor down, they could not give me another room as hotel was booked Next day maintenance came to fix the bathroom but nothing was done about the thermostat I was in room 407, terrible room that needs to be repaired for all its faults I was stressed and very uncomfortable and had a horrible stay Also there is no manager available, only by email It’s ridiculous to rate this as a 4 star hotel or give it any rating at all This is by far one of the worst hotels in the Marriott chain
Stayed 3 nights in Jun 2025

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Service was great. We would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Travelled with partner
Liked: Amenities, property conditions & facilities
Great facility and location with good value as well! Will definitely consider it again if returning.
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10. Needed a place to stay for a night and this was the perfect spot.
Stayed 1 night in Apr 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Derrick

Travelled with group
Stayed 1 night in Apr 2025

10/10 Excellent

Shelly

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Gianna

Liked: Staff & service, property conditions & facilities
Great stay! Wish they overturned the rooms everyday.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service the stuff is top of the top
Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in a great location

Excellent stay. In a great location and surprisingly quiet given its midtown. Staff were super friendly. Room was modern and had everything we needed. Only downside was that there was no safe in the room.
Stayed 6 nights in Mar 2025

4/10 Poor

Christine, Orient

Disliked: Cleanliness, property conditions & facilities
as above
Stayed 2 nights in Feb 2025

8/10 Good

Anna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very contactless and you pretty much have to download the hotel app to have a seamless stay. There is no room cleaning unless you request it and pay $35 for the service. Busy lobby bar but wasn’t intrusive for me. It was a pleasant stay, but very self-service.
Stayed 4 nights in Feb 2025

2/10 Terrible

Charlotte

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
UNCOMFORTABLE AND UNSAFE This is not truly a hotel- more like a high design hostel. The bed was incredibly uncomfortable, the TV did not work and room and towels wreaked of bleach. Most importantly, as a woman traveling alone for work this "hotel" is not safe. It does not have 24/7 staff and the entire first floor is a bar. There are no keys (you have to input all of your information, CC ad ID into an app - digital privacy is another topic) and are given an access code. Anyone with the access code can enter the hotel. There are no id swipes for the elevator so anyone at the bar can get to any floor of the hotel. The access code opens the room and there are NO interior physical locks. Given that there is no one at the front desk after 10pm.... it's not a safe place. Not staying here again and would not recommend.
Stayed 1 night in Mar 2025

10/10 Excellent

Yichen

Stayed 1 night in Feb 2025

10/10 Excellent

Patricia, Bridgehampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One has to get one's mind around the fact that the lobby is also the entry area to a very chic speakeasy. We are not bothered by that because my husband thinks that the bartenders make excellent martinis. The neighborhood is very convenient. Our room was spacious, chic and immaculate. But no bathrobes, no umbrellas and no MSNBC. Whatever.
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value - a little studio in the city

Such a convenient room with terrace - and great value for the money!
Stayed 1 night in Feb 2025

8/10 Good

Clyde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort

Worst NYC Sonder - Do Not Book Here

I had to leave this hotel because the penthouse suite I booked had no tv working and no heat. Sonder fixed this and I went to another property of theirs. Do not book this hotel, however. There is a small elevator. Loud restaurant. Tons of stairs.
Stayed 1 night in Dec 2024

10/10 Excellent

Benno, Richmond Hill

Stayed 1 night in Feb 2025

8/10 Good

philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No safe in room. Not many independent restaurants in the area. Staff very good.
Stayed 7 nights in Dec 2024

8/10 Good

Emma

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel. I would stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024