InTown Suites Extended Stay Newport News City Center

Newport News hotel in Central Newport News area

Choose dates to view prices

Premium Room, 1 Queen Bed, Roll-in Shower | Private kitchen

Fridge, microwave, stovetop, dining tables

Overview
Rooms
Location
Policies

Popular amenities

Parking included
Free WiFi
Air conditioning
Laundry
Kitchen

Explore the area

11715-B Jefferson Avenue, Newport News, VA, 23606

Place, Cinemark City Center
‪11 min walk‬
Place, Virginia Living Museum
‪18 min walk‬
Place, Christopher Newport University
‪5 min drive‬
Airport, Norfolk, VA (ORF-Norfolk Intl.)
‪43 min drive‬

Room options

Traditional Room, 1 Queen Bed

1 bedroom
Sleeps 2
1 Queen Bed
Free WiFi

Traditional Room, 1 King Bed

1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Traditional Room, 2 Double Beds

1 bedroom
Sleeps 4
2 Double Beds
Free WiFi

Traditional Room, 1 Queen Bed, Accessible Bathtub

1 bedroom
Sleeps 2
1 Queen Bed
Free WiFi

Traditional Room, 1 Queen Bed with Sofa bed

1 bedroom
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed
Free WiFi

Premium Room, 1 Queen Bed

1 bedroom
Sleeps 2
1 Queen Bed
Free WiFi

Premium Room, 1 King Bed

1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Premium Room, 2 Queen Beds

1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Premium Room, 1 Queen Bed, Roll-in Shower

Sleeps 2
1 Queen Bed
Free WiFi

Traditional Room, 1 Queen Bed, Roll-in Shower

Sleeps 2
1 Queen Bed
Free WiFi

Premium Studio Suite, 1 King Bed

Sleeps 3
1 King Bed
Free WiFi

Grand Room, 1 Queen Bed

Sleeps 2
1 Queen Bed
Free WiFi

Upgrade Room, 1 Queen Bed with Sofa bed

1 bedroom
Sleeps 3
1 Queen Bed and 1 Twin Sofa Bed
Free WiFi

Upgrade Room, 2 Queens Beds

1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

About the area

Newport News

Central Newport News stay.With a stay at this Central Newport News hotel, you'll be within half a mile (1 km) of Sentara Port Warwick and 2 miles (3 km) of Cinemark City Center. Virginia Living Museum and Riverside Medical Center are also within 2 miles (3 km).

What's nearby

Cinemark City Center - 11 min walk - 0.9 km
Virginia Living Museum - 18 min walk - 1.5 km
Christopher Newport University - 5 min drive - 2.7 km
Patrick Henry Mall - 7 min drive - 4.7 km
Mariner's Museum - 8 min drive - 4.1 km

Getting around

Newport News Station - 8 min drive
Newport News - Williamsburg Intl. Airport (PHF) - 12 min drive

Restaurants

‪McDonald's - ‬14 min walk
‪Wendy's - ‬14 min walk
‪Tradition Brewing Company - ‬13 min walk
‪Newport News Marriott Concierge Lounge - ‬20 min walk
‪Harpoon Larry's Fish House & Oyster Bar - ‬12 min walk

About this property

InTown Suites Extended Stay Newport News City Center

Newport News hotel in Central Newport News area

InTown Suites Extended Stay Newport News City Center offers its guests a vending machine and laundry facilities. The front desk is open around the clock. Self parking is free.

Smoking is allowed in designated areas at this Newport News hotel.

124 guestrooms or units

4 levels

Self-service laundry

Smoking in designated areas

InTown Suites Extended Stay Newport News City Center offers 124 accommodations with air conditioning. Televisions come with satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

This Newport News hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.

Similar properties

Parking included
Free WiFi
Air conditioning
Laundry

CA $101 total

includes taxes & fees

Jun 29 - Jun 30

Property amenities

Family friendly

Dining table
In-room kitchen
In-room microwave
In-room refrigerator
Laundry facilities
Separate in-room dining area

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Room amenities

Entertainment

49-inch TV with satellite channels

Bedroom

Bedsheets provided

Bathroom

Private bathroom
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Food and drink

Dining table
Kitchen
Microwave
Refrigerator
Separate dining area
Stovetop

Air conditioning
Desk
Free local calls
Free long-distance calls
Heating
Phone

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Saturday (11:00 AM - 6:00 PM)

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Property is also known as

InTown Suites Newport News City Center Hotel

InTown Suites Newport News City Center

InTown Suites Extended Stay Newport News City Center Hotel

Frequently asked questions

How close is InTown Suites Extended Stay Newport News City Center to the airport?

InTown Suites Extended Stay Newport News City Center is 7.3 mi (12-min drive) away from the Newport News - Williamsburg Intl. Airport (PHF) airport, the closest popular airport to the property.

Does InTown Suites Extended Stay Newport News City Center have an airport shuttle?

Airport shuttle services are not available at InTown Suites Extended Stay Newport News City Center.

How close is InTown Suites Extended Stay Newport News City Center to the beach?

This hotel is 13 mi (18-min drive) from Buckroe Beach and Park and 17.7 mi (22-min drive) from Yorktown Beach. Don't forget your sunscreen!

Does InTown Suites Extended Stay Newport News City Center offer free breakfast?

InTown Suites Extended Stay Newport News City Center does not offer free breakfast.

Is there a casino at InTown Suites Extended Stay Newport News City Center?

No, there is no casino at this hotel.

What time is check-in at InTown Suites Extended Stay Newport News City Center?

Check-in start time: 11:00 AM; Check-in end time: 6:00 PM.

Is there free parking at InTown Suites Extended Stay Newport News City Center?

This hotel offers free self parking.

Does InTown Suites Extended Stay Newport News City Center have a pool?

InTown Suites Extended Stay Newport News City Center does not have a pool.

Does InTown Suites Extended Stay Newport News City Center have a spa?

There are no spa services available at this hotel.

How close is InTown Suites Extended Stay Newport News City Center to downtown Newport News?

InTown Suites Extended Stay Newport News City Center is 0.6 mi away from Newport News.

InTown Suites Extended Stay Newport News City Center Reviews

6.2

7.0/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

6.6/10

Property conditions & facilities

Verified

4/10 Poor

Carlos

Mar 6, 2026

Liked: Staff & service

Disliked: Amenities

Nothing good about this room

Stayed 7 nights in Jan 2026

Verified

10/10 Excellent

Verified traveller

Jun 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very kind cleaning lady. Room was a lot better value than those in town. Definitely will come back when back in town. Thank you so very much.

Stayed 12 nights in Jun 2025

Verified

2/10 Terrible

FELIX

Mar 27, 2026

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

SAD, SAD, SAD. TERRIBLE PLACE TO STAT. ALOT OF HOMELESS PEOPLE HANGING AROUBD BEGGING FOR CHANGE. PEOPLE BUYING AND SALEING DRUGS ALL DAY AND ALL NIGHT. ROOM WASN'T CLEAN, DIRTY SHEETS WITH BLOOD STAINS, NO TOWELS. USED CODOMS ON THE BATHROOM FLOOR. HOTEL STAFF DID NOTHING ABOUT IT.STRIPPED THE BED ONLY TO FIND A HOST OF ROACHES AND GED BUGS.

Stayed 10 nights in Mar 2026

Verified

2/10 Terrible

Conrad

Mar 20, 2016

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Worse customer service and atmosphere ever, hotel smells and seems seedy. Room however was renovated and fresh.

Verified

6/10 Okay

Matthew

Dec 20, 2024

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

Do your self a favor, keep looking.

The tub faucet dripped enough to be nearly as constant stream. The shower diverter was stuck in a half shower/have tub faucet position so the water pressure was weak. The furniture was cheap particle board crap.

Stayed 7 nights in Dec 2024

Verified

6/10 Okay

John

Oct 12, 2023

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

Terrible Stay

I should have taken pictures, locked out of room and find tgat my food was taken, lady upfront gave me petty cash but dam im staying there and people are going in the fridge and taking FOOD im not staying there nor to i want to refer anyone and unsafe atmosphere Police greeted me one day and thats a total turn off while be dropped off my boss Notices police cars and a gentlemen talking just a lousy stay i thought

Stayed 10 nights in Oct 2023

Verified

4/10 Poor

WILL

Feb 19, 2026

Disliked: Cleanliness, amenities

When i booked the room i was given the total price as i get with every other hotel ive stayed and when i get there the room they offered was extremely smelly and very unkept by maintenance so they offered a different room that wasn't much better and when i went to pay charged me more than what my total price was said that there was a deposit that i would get back after check out but still have not received and its been over 3 weeks this is absolutely absurd and unprofessional and because i didn't receive the deposit back put me in a bad spot because that was my gass money to get to my next job location and it cost me that job so i will definitely never use that place ever again !!

Stayed 7 nights in Jan 2026

Verified

8/10 Good

suzzanne

Jun 4, 2022

Liked: Cleanliness, property conditions & facilities, room comfort

House keeping did not show as I was told they would

Stayed 7 nights in May 2022

Verified

10/10 Excellent

Ashley

Apr 29, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was a great place to stay the only downside was the bed was a little bit uncomfortable and very very nosie even if you sat on it the whole bed creaked and I'm only 190 and it was a queen bed.

Stayed 8 nights in Apr 2022

Verified

2/10 Terrible

Verified traveller

Apr 24, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bates Motel

DO NOT STAY HERE!!! Bates Motel doesn’t have anything on this. If you’re looking to sharing your room with roaches, having your room smelling like roach spray, dirty bed sheets and carpets, feel every spring in the mattress, have no towels or anyone to speak to at the front desk ever then this hotel is for you. This place was definitely not worth the money spent. Never again.

Stayed 7 nights in Apr 2022

Verified

2/10 Terrible

Verified traveller

Nov 10, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was extremely dirty and housekeeping never showed up (we booked for a WEEK) so this means WE HAD TO PAY FOR TOILET PAPER and HAND SOAP come 3 days later. Police showed up TWICE because the people staying there were problematic and not once did we see the security on property handle any situation, so not a safe feeling.

Stayed 7 nights in Nov 2019

Verified

8/10 Good

Verified traveller

Oct 28, 2019

Liked: Staff & service, amenities, property conditions & facilities

Enjoyed my stay although I killed a couple of bugs. The staff was very friendly.

Stayed 7 nights in Oct 2019

Verified

2/10 Terrible

Danny

Sep 7, 2019

Disliked: Cleanliness, staff & service

Crackheads all over the premises had to leave earlier and they refused to credit me all those nights I didn’t stay there

Stayed 10 nights in Aug 2019

Verified

2/10 Terrible

Verified traveller

Aug 5, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away from InTown Suite

It was awful! You guys should not refer any of your customers to this hotel. Currently, I am trying to contact InTown Suite corporate to advise them of the awful experience I endured on 6/28-29/19. I sent the establishment a message online on their website, but I did not receive a response. The reviews of the hotel online are the same - 90% of customers said that the hotel is filthy, and customer service is terrible. I allowed hotels.com to choose a hotel for me that weekend and they recommended this nasty hotel, so I hold you guys accountable too for my awful experience. The bedquilt on the bed was dirty; the room smelled musty. The bathroom was dirty; it was a mess. I switched to another place, and that room was nasty too. Do you have a good contact number of the hotel customer service so I can make them aware? I want a refund or discount on my credit card. I have pictures on my cell phone of the filth I saw in the room. Three cable stations were not working.

Stayed 2 nights in Jun 2019

Verified

6/10 Okay

Tomika

Jun 22, 2019

Liked: Cleanliness, property conditions & facilities

Disliked: Room comfort

The front desk ppl are kinda rude. The details of the room tells you that dishes are included but, they aren't. The bed mattress was the same mattress on the pull out sofa bed. They only provide one roll of toilet tissue, one set of towels and wash clothes for the week. We had to go out and buy pots,pans, plates, cups, and eating utensils. It clearly says they provide those things. The sifa bed was very hard and lumpy.The room was clean and the property was quiet at night. I feel that you should get what they advertised for the amount of money you have to pay. But my stay itself was ok....

Stayed 7 nights in Jun 2019

Verified

4/10 Poor

Joe

May 30, 2019

Disliked: Cleanliness, staff & service

Not what you would expect near the City Center.

the room smelled bad and had to immediately open the windows to air it out which did not help. They only fix the bed after 2 to 3 days and did not replace the towels. When asked if they can give us more toilet paper they advise that they do not supply that service. After going to the guest services, she tried to explain why they don't but ended up giving us a used roll.

Stayed 7 nights in May 2019

Verified

4/10 Poor

Michael A

May 30, 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty

Pretty dirty place. My wife had to clean it first. They boasted about their great mattresses but they were lumpy. Stains on furniture etc

Stayed 13 nights in May 2019

Verified

10/10 Excellent

Verified traveller

May 28, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Accessibility to various places to shop eat entertain and my daughter's home

Stayed 14 nights in May 2019

Verified

2/10 Terrible

JoVie

May 14, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked it had the cheapest price for a Saturday-Monday stay. I Also enjoyed how stiff the bed was for my back. It was comfortable. The toilet however was stained and during my stay we had no towels whatsoever. Called the front desk and asked for some and was told to call back Monday when the front office was open and then was subsequently hung up on. There also was no iron which I found personally odd

Stayed 2 nights in May 2019

Verified

8/10 Good

Verified traveller

May 13, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

I loved the layout of the room.inviting...butthere wss no toilet paper in the bathroom. The bed was not as comfortable as I had hoped. Customer Service was great! I left a few items especially my mecication and it was kept for me until got there the next day Thank you!

Stayed 1 night in May 2019

Verified

4/10 Poor

Verified traveller

May 3, 2019

Disliked: Cleanliness, property conditions & facilities

Don't do it

The rooms were small and it was a hassle checking in. I remade the bed with all my own blankets and did not touch the floor. Everything felt dirty. The whole place smelled like smoke despite me booking a non-smoking room. The pictures are not representative of what you are actually going to get. I will never stay here again.

Stayed 2 nights in Apr 2019

Verified

6/10 Okay

Joshua

Apr 29, 2019

Liked: Cleanliness, property conditions & facilities, room comfort

When i went to check in, they said they were fully booked so they sent me to their sister hotel. So then i drove there, then they didn’t have my room. Mind you i booked this reservation a month before. So then they call back to the hotel i just came from and then they said they’d have to give me a king room instead. Which was fine, i just needed somewhere to stay after traveling 4 hours there. Then the next day follows and everything seems great until close to 10 at night. Then i went to go back to my room, my key wouldn’t work. It had just worked when i left around 730. So i had to call their on campus person which actually wasn’t on the campus of the hotel. I had to sit in the empty lobby for Over a half hour waiting for her to get there. Come to find out they deactivated my room key because they said they didn’t get payment for that night. I reserved this room for 2 nights from the beginning when i booked it a month ago. And i had checked my account and they had pulled the money for both nights. So why they deactivated my key i have no clue. It was definitely frustrating when all i wanted to do was go to my room and relax but instead had to wait in the lobby in the middle of the night.

Stayed 2 nights in Apr 2019

Verified

6/10 Okay

Diane

Jun 25, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to restaurants

This was a nice clean hotel, however, it lacked in basic amenities such as extra toilet paper, new bar of soap, and hand towels.

Stayed 1 night in Jun 2018

Verified

6/10 Okay

Verified traveller

Jun 24, 2018

Liked: Cleanliness

Ok hotel

The hotel was remodeled and was clean. It was also conveniently close to many places (restaurants, grocery stores, shops). However, the bed was uncomfortable and the tub was cracked. Basic things like hangers were not even in the room. The hotel staff was courteus but would not allow me to add my sister to the room. I would only return here for the convenience.

Stayed 1 night in Jun 2018

Verified

8/10 Good

Verified traveller

Jun 3, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, easily accessible, friendly and very helpful staff.

Stayed 1 night in Jun 2018

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InTown Suites Extended Stay Newport News City Center

Choose dates to view prices

Photo gallery for InTown Suites Extended Stay Newport News City Center

Reviews

Popular amenities

Explore the area

Room options

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Traditional Room, 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed, Accessible Bathtub

Traditional Room, 1 Queen Bed, Accessible Bathtub

View all photos for Traditional Room, 1 Queen Bed with Sofa bed

Traditional Room, 1 Queen Bed with Sofa bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed, Roll-in Shower

Premium Room, 1 Queen Bed, Roll-in Shower

View all photos for Traditional Room, 1 Queen Bed, Roll-in Shower

Traditional Room, 1 Queen Bed, Roll-in Shower

View all photos for Premium Studio Suite, 1 King Bed

Premium Studio Suite, 1 King Bed

View all photos for Grand Room, 1 Queen Bed

Grand Room, 1 Queen Bed

View all photos for Upgrade Room, 1 Queen Bed with Sofa bed

Upgrade Room, 1 Queen Bed with Sofa bed

View all photos for Upgrade Room, 2 Queens Beds

Upgrade Room, 2 Queens Beds

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About the area

Newport News

What's nearby

Getting around

Restaurants

About this property

InTown Suites Extended Stay Newport News City Center

Similar properties

James River Inn & Suites

Property amenities

Family friendly

Internet

Parking and transportation

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

You need to know

Property is also known as

Frequently asked questions

InTown Suites Extended Stay Newport News City Center Reviews

Reviews

7.0/10

6.8/10

5.2/10

6.6/10

Reviews

4/10 Poor

Carlos

Carlos

10/10 Excellent