Niagara Falls •1 room

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Niagara Falls • 1 room

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Travelocity.ca
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Canada
Ontario
Niagara Falls Hotels
Fallsview Hotel, Niagara Falls, current page

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3.7 out of 5

Good!

See all 76 Travelocity Reviews

"The walls were thin we could hear the couple beside us bang bang bang... Plus you had to pay to park your car in their outdoor lot $17.50 but the staf ... " More

By a verified traveller on Tue 22 Jan 2019

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Hotel Description

Hotel near Fallsview Casino in Niagara Falls

In entertainment district

Within a 10-minute walk of this Fallsview hotel, you'll find Fallsview Casino and Skylon Tower. Clifton Hill and Horseshoe Falls are also within 2 miles (3 km).

Dining, outdoor pool

This hotel features an outdoor pool, an indoor pool, and a restaurant. Enjoy the spa tub and perks like free WiFi. Self parking, a business center, and a grocery/convenience store are also offered.

Free WiFi, satellite TV

The 243 individually decorated guestrooms offer free WiFi and balconies or patios. TVs come with satellite channels, and other amenities include free local calls and free toiletries.

Fallsview Hotel ratings based on 76 Verified Reviews

Review Summary

3.7 out of 5 3.5 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 3.5 out of 5.0

Guest reviews for Fallsview Hotel

3 out of 5

The walls were thin we could hear the couple beside us bang bang bang... Plus you had to pay to park your car in their outdoor lot $17.50 but the staff made it right gave us the room for free... the vending machines only took their coins that were left in your room $3 for a small bottle of pop...

Posted by a verified traveller on 22 Jan. 2019

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Comment from Hotel Management

23 Jan. 2019 by management

Thank you for your review. I apologize for your negative experience. I do hope you stay with us again so we can provide you with a pleasant stay.

2 out of 5

Good if it's only a place to sleep.

Pros: Location. Very friendly and helpful hotel staff.

Cons: Lower the price! At least it would ease the shock upon arrival!

Location: Great location to the casino, restaurants, falls, etc.

Unfortunately, this is the worst Best Western that I've stayed at. The staff was very friendly and helpful, however, it was the condition and comfort at the price that it was that is the reason for this poor review. Not to mention the sketchy people that were also staying there... scary place! Good for young people who will be spending most of their time out in the casino or at the bars and only need the room to catch 2-3 hours of sleep before doing it all over again. Unfortunately, I won't be staying there again.

Posted by C, from RH on 16 Jul. 2017

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Comment from Hotel Management

18 Jul. 2017 by Kaitlyn

We are in the middle of a three year renovation plan that will update most areas of the hotel. I would like to thank you for your valuable feedback. We can't wait to have you back again so that you can see all of the changes that we have made.

4 out of 5

Great location comfy big rooms.

We stayed this past weekend ,and were very pleased with every aspect of the hotel. The front staff was friendly kind and very helpful. They offered us a complimentary fridge for our baby food,which was awesome! Our room was huge! So much space which was amazing,since we had to bring a crib for our little one and we had more then enough room for the rest of the family. Beds were comfy ,pillows were a little uncomfortable but we still had a good sleep. We had a huge balcony too. When my family and I return. This is where we will book again.

Posted by jess, from windsor,ontario on 7 Jun. 2016

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1 out of 5

Not very clean

We arrived at the hotel to find out parking was not included. As you walk down the halls the carpet was filthy and the smell was terrible. Loud guests kept us up late at night. A place for young partying adults. We went down to the swimming pool and hot tub area where we noticed green and cloudy water in the hot tub. In the morning we made our way down to Ihop for breakfast. Couldn't find any prices for Ihop online ......I know why now. It cost over $70 for a soggy and terrible breakfast for two adults with one child.

Posted by a verified traveller on 19 Jan. 2016

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2 out of 5

non smoking facility, elevator smell smoke. The picture here is deceiving. It does not look like it at all

Posted by a verified traveller on 18 Oct. 2019

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Comment from Hotel Management

22 Nov. 2019 by Ashley

Hello, Thank you for your feedback on your recent stay with us. The building is non smoking, we apologize if someone did not follow the rules and smoked in the building. We do have 2 buildings, and depending on the room type you book decides the building you are in. We have pictures of the second building when that room type is selected. We appreciate your feedback to help us make improvements.

4 out of 5

Posted by a verified traveller on 7 May 2019

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Comment from Hotel Management

29 May 2019 by Liz Front Office Manager

We love to get feedback from our guests. Thank you! We hope to see you back again soon.

2 out of 5

The extra fees that were not mentioned when booking for parking and other things.

Posted by a verified traveller on 4 Mar. 2019

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Comment from Hotel Management

6 Mar. 2019 by MC

Thank you for your review. I apologize for your negative experience. I do hope you stay with us again so we can provide you with a pleasant stay.

5 out of 5

Posted by a verified traveller on 2 Oct. 2018

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Comment from Hotel Management

3 Oct. 2018 by management

Thank you for your review. We appreciate your feedback. We hope to see you again soon!

3 out of 5

I did get what I paid for. I went through Travelocity. Outside pool was not very clean. Tile on jacuzzi needed cleaning.

Posted by a verified traveller on 5 Jun. 2018

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Comment from Hotel Management

8 Jun. 2018 by management

Thank you for your review. We look forward to have you stay with us again!

3 out of 5

Nice and convenient location but..

The hotel and staff was great. The room was very spacious, clean and comfortable. My only issue was thebmy reservation stated I will have a balcony and I did not receive that. I will stay again.

Posted by Ashley, from Rochester, NY on 28 Aug. 2017

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Comment from Hotel Management

31 Aug. 2017 by Connor

I am so happy to hear that you enjoyed your stay. Thank you for staying with us and providing your feedback. We can't wait to have you back again soon.

About the Fallsview Hotel

Location 6289 Fallsview Blvd, Niagara Falls, ON L2G 3V7

Property Features

Fallsview Hotel offers its guests an indoor pool, an outdoor pool, and a spa tub. There's a restaurant on site. There's an onsite business center. WiFi is free in public spaces. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at Fallsview Hotel. For a fee, parking is available. Smoking is allowed in designated areas at this Niagara Falls hotel.

243 guestrooms or units
6 levels
3 buildings
Built in 1965
Dining venue
Business facilities
Breakfast available (surcharge)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Game room or arcade
Pool or billiards table
Convenience store
Outdoor picnic space
Gift shop
Fireplace in lobby
Television in lobby
ATM
Onsite shopping
Elevator
Smoking in designated areas

Family Friendly Amenities

Outdoor pool
Indoor pool
Free WiFi
Grocery/convenience store
Arcade/game room
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

Airport: Buffalo, NY (BUF-Buffalo Niagara Intl.) (45.3 km / 28.1 mi)
Train station: Niagara Falls Station (4 km / 2.5 mi)
Parking: Self parking available for a surcharge

Room Amenities

Fallsview Hotel offers 243 accommodations with complimentary toiletries and blackout drapes/curtains. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Private balcony or patio
Television
Satellite channels
Movies for purchase
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Local calls (free)
Toiletries (free)
Telephone
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Unique furnishings
Unique decor

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 1 PM.

IHOP Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Hotel Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age is: 19

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for CAD $30 per night.
Free cribs (infant beds)!

Pet Policy

No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Breakfast fee: between CAD 16 and CAD 20 per person (approximately)
Self parking fee: CAD 15 per night (in/out privileges)
Early check-in fee: CAD 40 (subject to availability)
Late check-out fee: CAD 30 (subject to availability)
Rollaway bed fee: CAD $30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Fallsview Hotel