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Grand Hotel

4.0 star property
Enjoy 4 restaurants at this 4-star Nuwara Eliya hotel

Choose dates to view prices

Photo gallery for Grand Hotel

Garden
3 bars/lounges
Gregory's Suite
Indoor pool
4 restaurants; lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Grand Hotel Rd, Nuwara Eliya, 22200
  • Place, Victoria Park
    ‪5 min walk‬
  • Place, Nuwara Eliya Golf Club
    ‪7 min walk‬
  • Place, Lake Gregory
    ‪20 min walk‬

Room options

View all photos for Deluxe Double Room, 1 Bedroom, Hill View

Deluxe Double Room, 1 Bedroom, Hill View

Deluxe Double Room, 1 Bedroom, Hill View

8.8 out of 10
Excellent
(8 reviews)
  • Hill view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Hill view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

Deluxe Twin Room, 1 Bedroom, Accessible, Hill View

10.0 out of 10
Exceptional
(2 reviews)
  • Hill view
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Gregory's Suite

Gregory's Suite | Living area

Gregory's Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Queen Elizabeth Suite

Queen Elizabeth Suite

Queen Elizabeth Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

Nuwara Eliya

In Nuwara Eliya .Within a 10-minute walk of the hotel, you'll find Victoria Park and Nuwara Eliya Golf Club. Assemblies of God Church Nuwara Eliya and Holy Trinity Church are also within 2 miles (3 km).

What's nearby

  • Victoria Park - 5 min walk - 0.5 km
  • Nuwara Eliya Golf Club - 7 min walk - 0.6 km
  • Assemblies of God Church Nuwara Eliya - 13 min walk - 1.1 km
  • Galway Forest Reserve - 20 min walk - 1.7 km
  • Lake Gregory - 20 min walk - 1.7 km

Restaurants

  • ‪Grand Hotel - ‬1 min walk
  • ‪Cafe Noshers - ‬18 min walk
  • ‪t-lounge by Dilmah - ‬1 min walk
  • ‪Milano Restaurant - ‬11 min walk
  • ‪Barista - ‬10 min walk

About this property

Grand Hotel

Enjoy 4 restaurants at this 4-star Nuwara Eliya hotel
Grand Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A free manager's reception is offered daily. Public spaces have free WiFi.

A business center and a meeting room are available. A fitness center, spa services, and a library are also featured at the business-friendly Grand Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Nuwara Eliya hotel.

  • 154 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Smoking in designated areas
  • Lockers available
  • 1 conference room
Grand Hotel offers 154 accommodations with minibars and safes. Beds feature premium bedding. Cable television is provided.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Grand Spa has 3 treatment rooms including rooms for couples. The spa is open daily.

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The Golden Ridge Hotel
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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 26 reviews
The price is CA $265
CA $344 total
includes taxes & fees
Jun 16 - Jun 17
The Golden Ridge Hotel

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Refrigerator on request
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Desk
  • Heating
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 125
  • Christmas Eve (December 24) Gala Dinner per child: USD 60 (from 5 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 200
  • New Year's Eve (December 31) Gala Dinner per child: USD 100 (from 5 to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Hotel Nuwara Eliya
Grand Nuwara Eliya
Grand Hotel Hotel
Grand Hotel Nuwara Eliya
Grand Hotel Hotel Nuwara Eliya

Frequently asked questions

How close is Grand Hotel to the airport?

Grand Hotel is 112.3 mi (298-min drive) away from the Bandaranaike Intl. Airport (CMB) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Hotel?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Grand Hotel on Jun 5, 2026 start from CA $292, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Hotel have an airport shuttle?

Airport shuttle services are not available at Grand Hotel.

Does Grand Hotel offer free breakfast?

Grand Hotel does not offer free breakfast.

Is there a casino at Grand Hotel?

No, there is no casino at this hotel.

What time is check-in at Grand Hotel?

Check-in begins at 3:00 PM.

Is there free parking at Grand Hotel?

This hotel offers free self parking and valet parking.

Does Grand Hotel have a pool?

Grand Hotel features an indoor pool. Guests can enjoy pool access from 8:00 AM to 9:00 PM.

Does Grand Hotel have a restaurant?

Grand Hotel is home to Grand Indian, which features Indian cuisine.

Does Grand Hotel have a spa?

Yes, this hotel has a spa.

How close is Grand Hotel to downtown Nuwara Eliya?

Grand Hotel is 0.4 mi away from Nuwara Eliya.

Grand Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 117 out of 195 reviews
Rating 8 - Good. 51 out of 195 reviews
Rating 6 - Okay. 16 out of 195 reviews
Rating 4 - Poor. 6 out of 195 reviews
Rating 2 - Terrible. 5 out of 195 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joe

Liked: Cleanliness, property conditions & facilities
One of the nicest hotels we have stayed in, wonderful staff and an incredible building!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm pool and great gym, enjoyed the sauna.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beautifully preserved period colonial property. Staff very good. Restaurants excellent - large breakfast buffet, afternoon tea fantastic and had two very good meals at the Indian and Thai restaurants. There is one thing that really lets it down though and that is the loud music played during afternoon tea by a flautist to a backing soundtrack and the live band in the bar at night. In my opinion both overly loud and really impact the ambience.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Janaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, old world charm, over hundred year old hotel meticulously kept. Food was great at the Magnolia restaurant. The management and staff were great and made our stay comfortable.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Damodharan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
This was a luxurious property with fantastic amenities and excellent food selections.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Sanjeevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms,service,bars and food. Very welcoming manager at the cocktail bar who was great.lots of restaurants and bar and a very unique hotel in Sri Lanka.highly recommend it to to anyone who comes to this part of Sri Lanka
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Celestina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing - last visited in 1974 and 1978! Loved the gardens and the maintenance of the hotel and surroundings. Service was super - friendly staff - will definitely visit again.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely comfortable stay

A really lovely stay in a comfortable, clean hotel. The swimming pool is amazing and the gym is good too. Our room was very comfy and we had a good night sleep. The evening buffet and breakfast were also really nice.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Adeel

Liked: Cleanliness, property conditions & facilities
Hotel with lots of historic character. Admin/hotel check-in staff was ok - just like any other mass hotel no customized attention or recognition of guests. Breakfast staff was very courteous.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were surprised by the size and substance of the building which combines Tudor and Edwardian style. The staff were charming and their service was faultless. Most cocktails were delicious and the food top notch.
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Shashidhar

Liked: Amenities
Every aspect of this hotel can be improved. First the Pro - the Hotel was Grand and impressive from outside. Breakfast was good and had variety. The Indian restaurant in a seperate building from the hotel had incredible food. The outside grounds were well designed. Cons - The staff were very upper lip and lacked English speaking skills. The rooms need major modernization and lacked simple Phone charging USB ports. The sinks drained very very slow. The plumbing needs upgrading. The Shower Tub needs a Glass enclosure instead of the flimsy curtain that blows open and wets the outside area. The electric fireplace was noisy and had an ancient look. The property had a British feeling but lacked warmth and was ancient in appearance.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Selvarajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
She was a grand lady totally elegant. The staff was par excellance.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Heba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the service, very colonial, staff are pleasant and helpful, food is excellent. I love the manager Ms. Kalahari, she is very helpful, pleasant and very professional. I will go back to this hotel.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Alex T

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing charm and grandeur! Excellent friendly staff. Perfectly manicured garden. Recent improvements have definitely elevated the comfort in the rooms and common areas. Will come again!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite simply superb. The staff were extremely attentive and polite
Stayed 2 nights in Sep 2023
Verified

8/10 Good

petranella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful heritage building. Very good service. Large simply decorated rooms but not terribly soundproof.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent classic, historical hotel

Lovely classic old hotel. Perfect position to walk into town but also a bit on the quieter side too. Nice walks around quiet neighboring houses too. It’s a beautiful historic building with exceptional gardens. The rooms are spacious and older in style, so some people might not like the older quirks, but we loved it and would definitely recommend it. The staff were all very friendly and the food in the buffet breakfast was excellent plus the Indian restaurant on the entrance side of the property was great too. Loved our stay there.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High tea only okay.

Beautiful old hotel….Indian restaurant was the best.. High tea service not great…people walking through restaurant always and service was inattentive.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Sovit

Disliked: Cleanliness, staff & service
Pros: Location, Garden around the property, restaurants outside the property Cons; Very old, uneven floors inside the room, bathroom smells of sewage, musty smelling rooms, only one lift in one corner of huge floors resulting in a lot of walking, unresponsive staff, cold/poor quality breakfast buffet, staff wanted to charge me LKR 2800/- for an extra veg sandwich when I asked them to pack it for the morning of my checkout. I had paid for a full buffet breakfast for 3 and was unable to have it due to an early checkout. Very disappointing stay at Grand!
Room
Room
Hallway
Garden surrounding the hotel
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Ravi

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel with a traditional feel. Service is good but felt the level of service was not consistent for all guests. On occasions western guests got treated differently, eg with more attention vs guests of an ethnic origin. The service in general was very slow. We had to wait over 25 mins for a simple tea! The pool and gym area are nice as well as the gardens
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Poor value for money

Historical hotel with plenty of staff but overall it is overrated. Poor value for money.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel to relax for a few days

We had a very enjoyable and comfortable two days stay. No complaints. Our room was nice and spacious, with a bay window and seating area. You do need to be a bit agile to climb out of the shower, which is over a bath with high sides. We tried several of the restaurants and the cafe. All were good. Service can be a bit patchy, but really, who cares when you are in such lovely premises with outstanding garden areas. We were very pleased to have chosen to spend two nights here; one night is not enough to fully appreciate what is on offer.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

David

Liked: Cleanliness, amenities
The hotel promises a grand experience but falls short of that. Upon arrival there are many staff buzzing around you, which is unnecessarily overwhelming. The room was musty smelling but staff did nothing about that. Several things didn’t work, but were not fixed, despite profuse promises that they were doing everything to take care of us. Hallway noise was clearly heard through the door, which was a problem since there were so many families with small loins children who came from different cultures and had vastly different levels of concern for other guests. Four restaurants, and the food was good, but priced at the level of major cities in the US. Beds, however, were excellent and the buffet for breakfast was also excellent. But not enough for us to return.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a trip back into an imperial past, that is now open to many. High ceilings, a mix of wood floor and thick carpets, and staff in a range of uniforms. The level of English is good (sadly, my poor French wasn't up to the task of testing the staffs'). There is a good selection of eateries ranging from 'stuff yourself silly' to light bites. I highly recommend the Thai restaurant downstairs. I would avoid the coffee shop, where I was unsuccessful in attempting to buy over-priced cakes to take out - after the guy "serving" me walked off twice, to deal with other people, I decided that two can play the walking away game. So, overall good, if uneven.
Stayed 3 nights in Dec 2023