"Not much to do there. Very small and a difficult time getting into the room with my key. " More

By a verified traveller on Wed 29 Jun 2016

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Hotel Description

Enjoy free breakfast at this Suffern hotel

In Suffern

You'll be within half a mile (1 km) of Lower Hudson Valley Challenger Learning Center and 2 miles (3 km) of Spook Rock Golf Course with a stay here. Rockland Community College and Suffern Railroad Museum are also within 3 miles (5 km).

Free perks

The hotel doesn't skimp on freebies - guests receive free continental breakfast and free self parking. Business travelers can take advantage of the business center. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Flat-screen TVs, refrigerators

Featuring conveniences like refrigerators and microwaves, the 88 guestrooms also offer coffee/tea makers and flat-screen TVs with cable channels. Free local calls, hair dryers, and safes are also available.

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max
C$110 per night

Room, 1 King Bed, Accessible, Non Smoking (Mobility Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking (1 Bedroom)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Howard Johnson by Wyndham Suffern ratings based on 16 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Howard Johnson by Wyndham Suffern

Everyone (9) Couples (2) Family (1)
4 out of 5
It was close to the highway, but you did here noise from the highway. Bed was firm yet comfortable. Bathroom was large and very clean. We would stay again.

Posted by on 6 Jul. 2019

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Comment from Hotel Management

7 Jul. 2019 by dipa gandhi

Thank you very much for choosing this hotel.Our endeavor has always been to provide more comfort at affordable cost.We look forward to your next visit.

5 out of 5

Posted by on 18 Jun. 2019

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Comment from Hotel Management

18 Jun. 2019 by dipa gandhi

The staff and management highly appreciate your ratings.Rest assured that your observations would be passed on to the staff which would boost their morale.Thank you

4 out of 5
It was great love the view and of course will love to go again

Posted by on 19 May 2019

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Comment from Hotel Management

21 May 2019 by dipa gandhi

We highly appreciate your rating of our property and service.We look forward to your next visit and would try to make your stay more comfortable..Thank you.

4 out of 5
The manager was friendly. They had bugs in their rooms.

Posted by on 18 May 2019

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Comment from Hotel Management

19 May 2019 by dipa gandhi

We apologize for the inconvenience.We have a regular programme carried out by our exterminator In spite of best of our efforts things are out of control and we apologize for the same.

3 out of 5

Posted by on 18 Sep. 2018

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Comment from Hotel Management

19 Sep. 2018 by dipa gandhi

Thank you very much your rating .Your observations and rating go a long way in training our staff and improve the performance.We appreciate it .

2 out of 5

Disappointing facility.

Pros: Parking was more than adequate. Location right off the Thruway was excellent.
Cons: See comments above.
Location: Not much to do right there but it was good for us since family and friends were short drives away
Good location for us but the hotel was a disappointment. The bed was hard as a rock and creaked and crunched when you sat down or moved around while laying down. The tub was rusty around the drain and the toilet seat had a black hole in it. the floor in front of the refrigerator was cold and damp - probably leading to mold. The windows were filthy. There is only one elevator for a 4 story building that had to shared with house staff and their equipment. The elevator was tiny and guests often had to squeeze into it with cleaning carts and staff when housekeeping staff was using it to move their cleaning equipment. Also, the elevator had no evidence of safety inspections.

Posted by on 30 Aug. 2018

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Comment from Hotel Management

31 Aug. 2018 by dipa gandhi

We highly appreciate your sincere observations.Rest assured that the information has been shared with the concerned departments.We apologize for the inconvenient stay.

5 out of 5
The staff were attentive and cheerful and the room was clean and comfortable! Breakfast had plenty of choices and was delicious! We had a great stay!

Posted by , from Rochester, NY on 19 Jul. 2018

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Comment from Hotel Management

20 Jul. 2018 by dipa gandhi

The management and staff highly appreciate your review .We will forward your ratings and experience to all the concerned staff which would boost their morale to excel in their job.Thank you.

1 out of 5

Everything broken

First I was given a smoked cigar fillled room . Then elevetaor not working . Tv not working . Shower is broken . Heater is very noisy . Hotel supposed to smoke free rooms . My card keep. It working with door . Every time I come out of room , card not working . Go back to front desk . 3 times in one morning . Now talk about continental breakfast . No donut even available . Tv in the breakfast room broken . Disgusting

Posted by , from new york on 14 Mar. 2018

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Comment from Hotel Management

22 Mar. 2018 by dipa gandhi

I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

2 out of 5
Bedsheets were not changed! Second day nobody came to make the room, leave fresh towels or toilet paper. Not what I'm use to or expected since I've always stayed at 5 star hotel/resorts. I will not be staying here again.

Posted by on 23 Oct. 2017

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Comment from Hotel Management

25 Oct. 2017 by dipa

Thank you for your candid feedback. I am very disappointed to hear that you found our service to be below your standards. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back soon.

1 out of 5

Mothers Day Weekend For Derek Jetter Ceremony

The ABSOLUTE WORST PLACE IVE SEEN. I had to be moved twice before being even comfortable to sit on the bed. HOJO INN OF SEFFEREN wouldn't repay us so we were stuck. Please save your self and go else where.

Posted by , from Vermont on 15 May 2017

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Comment from Hotel Management

17 May 2017 by dipa gandhi

I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally.

About the Howard Johnson by Wyndham Suffern

Location 17 N Airmont Rd, Suffern, NY 10901

Property Features

You'll find a business center on site. Free breakfast is served daily. A fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Howard Johnson by Wyndham Suffern. Self parking is free. This Suffern hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Lockers available

Family Friendly Amenities

  • Family Property
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Newark, NJ (EWR-Liberty Intl.) (60.1 km / 37.4 mi)
  • Train station: Suffern Station (4 km / 2.5 mi)
  • Parking: Free self parking

Room Amenities

Howard Johnson by Wyndham Suffern offers 88 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 43-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Howard Johnson Wyndham Suffern Hotel
  • Howard Johnson Wyndham Suffern
  • Howard Johnson Suffern
  • Howard Johnson Hotel Suffern
  • Howard Johnson Inn Suffern Hotel Suffern
  • Suffern Howard Johnson
  • Howard Johnson Inn Suffern
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.