4.6 out of 5

"The suite we stayed in was nice, clean and updated. The building itself was converted into a hotel, so the suite was spacious. We had a pleasant exp ... " More

By a verified traveller on Mon 22 Aug 2016

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Hotel Description

3.5-star eco-friendly hotel near Supreme Court of Canada

Heart of Ottawa

Within a 15-minute walk of this Downtown Ottawa hotel, you'll find Supreme Court of Canada and Canadian War Museum. Parliament Hill and Canadian Museum of History are also within 2 miles (3 km).

Business services

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a rooftop terrace on site, and laundry facilities and concierge services are also offered.

Free WiFi, kitchens

The 199 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, pillowtop beds, and flat-screen TVs with cable channels.

Suite, 2 Double Beds (1 Bedroom Suite, 2 Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 6 Max
C$143 per night

1 Bedroom Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Superior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, 2 Bedrooms

Bed Count 3 Queen Beds Maximum Occupancy 8 Max

Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Luxury Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Albert At Bay Suite Hotel ratings based on 15 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Albert At Bay Suite Hotel

Everyone (6) Family (1)
5 out of 5
Perfect convenient location; very efficient staff;well stocked rooms

Posted by on 18 May 2019

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Comment from Hotel Management

21 May 2019 by Andrew Busing

Hello, Thank you for taking the time to share a review. We appreciate your feedback and look forward to seeing you again soon.

5 out of 5

Very Nice and comfortable

Pros: Location Staff Cleanliness
3 of us stayed at hotel on the weekend of Nov. 21-23 2014. Checking in was a breeze the staff were very friendly and professional. The lobby is warm and comfortable. The rooms are lovely and roomy. I slept on the pull out couch which believe it or not was quite comfortable. A quick walk to several nice restaurants and 2 well know coffee shops. Driving from here to anywhere was easy even with the one way streets. Parking is under the hotel and is a little cramped....but there are several floors of parking availability so it was not an issue. If you drive anything higher than a jeep though, you will not fit in. Also be aware that parking was 25.00 /day including taxes. All in all it was a very nice stay and will not hesitate to stay there again.

Posted by on 1 Dec. 2014

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5 out of 5

My favorite hotel in Ottawa

Pros: Close restaurants, Free Internet, Quiet
I travel often to Ottawa and have stayed in many hotels. This is my favorite one...You get great rooms for a great price...little apartments..great beds, newly renovated suites...and all rooms are suites. My favorite by far.

Posted by , from Montreal, QC, Canada on 7 Nov. 2011

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5 out of 5

Posted by on 10 Aug. 2018

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Comment from Hotel Management

13 Aug. 2018 by Ryan

Thank you for your review and feedback. We hope to see you again soon. Ryan Young Front Office Manager

4 out of 5

Decent Hotel

The suite we stayed in was nice, clean and updated. The building itself was converted into a hotel, so the suite was spacious. We had a pleasant experience overall.

Posted by on 22 Aug. 2016

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5 out of 5

Ottawa hotel

Pros: size of the room, excellent layout, plenty of space.
Cons: nothing
Location: good walking city. Hop on Hop off bus tour gives you a good perspective on the city, Boat tour also does the same.
From check in to check out, excellent experience Hotel staff was very knowledgeable and friendly.

Posted by , from Connecticut on 21 May 2016

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5 out of 5

Excellent ecperience

My husband and I have been visiting Ottawa the last three years every other month and we regret not finding this gem not too far from Carleton University where our daughter studies. This place is amazing in everyway.

Posted by , from Mississauga on 13 Oct. 2015

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5 out of 5

Staying with an old friend

Pros: Nice staff and adjacent restaurant.
Location: For me there is a bus stop outside the main door, direct from the Airport route 97-OC-Transpo.
The Albert and Bay Suites Hotel is my hotel of preference in Ottawa. My room included the bedroom, fully equipped kitchen and living room, plus bath. All this for a room ate comparable to other chain hotels elsewhere in Ottawa.

Posted by on 30 May 2015

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5 out of 5

Awesome for the price

We were in town with my son's team for the Capital Cup youth hockey tournament. The hotel had teams from the US, Finland and China staying in it, but you'd never know it by staying in the rooms. Hardly any noise from the halls or neighboring units. The staff were all super-friendly and handled it wonderfully. The housekeepers do a great job, too. The suites are very large, like apartments. We had two full baths in ours. The kitchen was well equipped and even had a dishwasher. Beds are very comfortable. The location is great. Would love to stay again.

Posted by on 4 Jan. 2011

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5 out of 5


My wife who is in a wheelchair found the suite at Albert at Bay was extremely well equipped and accessible. The suite was beautifully decorated, clean and large enough for us to entertain guests. In particular the staff was very friendly as well as extremely helpful in directing us to eating facilities and places to visit. I would not hesitate to recommend this hotel for anyone visiting Ottawa. The facilities were very low priced for a comfortable, clean suite will all of the amenities of home provided. These amenities enabled us to make the choice of eating in the suite or going out.

Posted by on 8 Jul. 2008

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About the Albert At Bay Suite Hotel

Location 435 Albert St, Ottawa, ON K1R7X4

Property Features

Albert At Bay Suite Hotel offers its guests a sauna and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-friendly Albert At Bay Suite Hotel. Parking is available for a fee. This 3.5-star Ottawa hotel is smoke free.

  • 199 guestrooms or units
  • 12 levels
  • Built in 1982
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Convenience store
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)


  • Airport: Ottawa, ON (YOW-Macdonald-Cartier Intl.) (13.1 km / 8.2 mi)
  • Train station: Ottawa Station (6.1 km / 3.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Albert At Bay Suite Hotel offers 199 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate living rooms. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Separate bedroom
  • Dining room
  • Living room
  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

OCCO Kitchen and Bar - Onsite restaurant.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21


  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.


  • No pets allowed, but service animals are welcome


Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • No rollaway/extra beds available
  • Cash or credit card deposit required
  • Parking height restrictions apply


Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 75.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 23.95 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.