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Downtown Phoenix Hotel

2.5 star property
Golf hotel near The Van Buren

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Photo gallery for Downtown Phoenix Hotel

Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Exterior
Vending machine
Laundry

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
424 W Van Buren St, Phoenix, AZ, 85003
  • Place, The Van Buren
    ‪2 min walk‬
  • Place, Arizona Financial Theatre
    ‪5 min walk‬
  • Place, Phoenix Convention Center
    ‪12 min walk‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for 2 Queen Bed Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

2 Queen Bed Non-Smoking

7.6 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed Non-Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

One King Bed Non-Smoking

7.4 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Queen Bed Non-Smoking

Shower, hair dryer, towels, soap

1 Queen Bed Non-Smoking

8.2 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Queen Beds, Non-Smoking Accessible Walk-In Shower

Desk, laptop workspace, iron/ironing board, free WiFi

2 Queen Beds, Non-Smoking Accessible Walk-In Shower

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking Accessible, Walking Shower

Desk, laptop workspace, iron/ironing board, free WiFi

One King Bed, Non-Smoking Accessible, Walking Shower

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

Heart of Phoenix.A stay at this Downtown Phoenix hotel places you steps from The Van Buren and within a 5-minute walk of Arizona Financial Theatre. Also, Arizona State University - Downtown Phoenix is within half a mile (1 km) and Phoenix Symphony Hall is within 2 miles (3 km).

What's nearby

  • The Van Buren - 2 min walk - 0.2 km
  • Arizona Financial Theatre - 5 min walk - 0.5 km
  • Arizona State University - Downtown Phoenix - 8 min walk - 0.8 km
  • Phoenix Convention Center - 12 min walk - 1.0 km
  • Mortgage Matchup Center - 12 min walk - 1.0 km

Getting around

  • Van Buren - 1st Ave Station - 6 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Ziggy's Magic Pizza Shop - ‬1 min walk
  • ‪Crescent Ballroom - ‬3 min walk
  • ‪Cornish Pasty Co - ‬8 min walk

About this property

Downtown Phoenix Hotel

Golf hotel near The Van Buren
As a guest of Downtown Phoenix Hotel, you'll find a vending machine, a garden, and laundry facilities. WiFi is free in public spaces. The business-friendly Downtown Phoenix Hotel also features express check-out and a front-desk safe. Self parking is free.

This Phoenix hotel is smoke free.

  • 1 building
  • 36 guestrooms or units
  • 2 levels
  • Built in 1962
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • No smoking on site
Downtown Phoenix Hotel offers 36 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • 18-hole adjacent golf course

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Entertainment

  • 37-inch LCD TV with premium satellite channels
  • MP3 dock

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

Property is also known as

Americas Best Value Inn Phoenix
Americas Best Value Phoenix
Americas Best Value Inn Hotel Phoenix
Americas Best Value Inn Downtown Phoenix Hotel
SureStay Best Western Phoenix Downtown
Americas Best Value Inn-Downtown Phoenix Motel
Americas Best Inn Phoenix
Fifth Avenue Hotel
Downtown Phoenix Hotel.
Downtown Phoenix Hotel Hotel
Downtown Phoenix Hotel Phoenix
Downtown Phoenix Hotel Hotel Phoenix
SureStay Hotel by Best Western Phoenix Downtown

Downtown Phoenix Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 415 out of 1009 reviews
Rating 8 - Good. 287 out of 1009 reviews
Rating 6 - Okay. 150 out of 1009 reviews
Rating 4 - Poor. 71 out of 1009 reviews
Rating 2 - Terrible. 86 out of 1009 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mandie, Saratoga Springs

Stayed 1 night in Jan 2026

10/10 Excellent

Julie, ROSELLE

Stayed 2 nights in Jan 2026

6/10 Okay

James

Liked: Cleanliness
I stayed at the Downtown Phoenix Hotel. Jan 18-22. I would agree with other reviews, book a double bed if you can. The Single Queen is very small, not much room at all. If traveling solo like me, it's doable. It was clean on arrival, but had to remind front desk about housekeeping as they missed me a few times. Sandi ? The front desk person was very pleasant and helpful. Also the area has a homeless population, and seems sketchy, but I had no problems, just be aware and cautious like anywhere. Maybe budget a bit higher and try elsewhere if possible.
Stayed 4 nights in Jan 2026

10/10 Excellent

Stacy

Stayed 1 night in Jan 2026

8/10 Good

Miriam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was good. The bed was soft and it felt new. It's definitely a motel not a hotel but that's ok. It was loud there but
Stayed 2 nights in Jan 2026

10/10 Excellent

Conrad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy walk downtown... very clean
Stayed 1 night in Jan 2026

8/10 Good

John

Stayed 1 night in Jan 2026

8/10 Good

austin

Stayed 1 night in Jan 2026

8/10 Good

Darcy

Business traveller
Liked: Cleanliness, amenities
The room was clean and overall pleasant, the coffeemaker didn't work, but other than that it was a nice room. Walking up a flight of stairs with a suitcase was a bit cumbersome, but I would book again. I will just be sure to request a first-floor room.
Stayed 3 nights in Jan 2026

10/10 Excellent

Lance

Liked: Cleanliness
Enjoyed my stay. Nice and quiet
Stayed 2 nights in Jan 2026

10/10 Excellent

Aren

Business traveller
Liked: Cleanliness, staff & service, amenities
Very good service, clean room, building is old but well-maintained.
Stayed 4 nights in Jan 2026

4/10 Poor

Troy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is old. Although they are trying “boutique” it, the changes are mostly cosmetic and don’t really hide the run-down aspect. Plumbing a bit backed up. It was clean, but also lacking simple amenities (shampoo and lotion in the shower, but no soap). A couple of draw backs that are NOT the fault of the hotel: The neighborhood felt very sketchy (likely due proximity to a homeless shelter) and there is a nightclub across the street that had some of the loudest music I have ever heard coming out of a club. I cannot imagine anyone in the club who would not have experienced hearing loss or damage and I’m a doctor. This went on until 2AM. Overall, clean and they clearly appear to be trying. I just wouldn’t stay there again
Stayed 2 nights in Jan 2026

8/10 Good

Sukrit

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Clean, nice staff. But be aware room is very basic.
Stayed 4 nights in Jan 2026

8/10 Good

Jeanne

Travelled with group
Liked: Cleanliness
Good location and value.
Stayed 1 night in Jan 2026

10/10 Excellent

Paige

Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Liked: Cleanliness
Clean room
Stayed 3 nights in Dec 2025

10/10 Excellent

Crissi

Stayed 1 night in Jan 2026

6/10 Okay

martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction noise and airport noise. The place was great except it is very noisy.
Stayed 1 night in Jan 2026

2/10 Terrible

Armen

Disliked: Cleanliness, amenities, property conditions & facilities
Staff is nice and welcoming. Room was very old smelly.
Stayed 2 nights in Dec 2025

8/10 Good

Bethany

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was spotless; the bed was comfortable; the staff was kind and courteous.
Stayed 1 night in Jan 2026

8/10 Good

Felicia

Stayed 1 night in Sep 2025

10/10 Excellent

Samuel

Stayed 1 night in Dec 2025

6/10 Okay

Mai Ling, Liberty Lake

Travelled with family
Disliked: Property conditions & facilities
Parking was extremely tight. Unsafe area. Shower door wouldn’t close bed was actually nice and comfortable. Staff was friendly. Too bad the sirens were nonstop and passed out homeless sleeping on the sidewalks
Stayed 4 nights in Dec 2025

4/10 Poor

Judith

Stayed 4 nights in Dec 2025

2/10 Terrible

Dallas

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025