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Andaz Mayakoba - A Concept by Hyatt All Inclusive

5.0 star property
5-star beachfront resort near El Camaleón Mayakoba Golf Course

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Photo gallery for Andaz Mayakoba - A Concept by Hyatt All Inclusive

Aerial view
Lagoon View King | View from room
Premium bedding, minibar, in-room safe, desk
Breakfast, lunch, dinner served; pool views
Shower, rainfall showerhead, hair dryer, bathrobes
Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • PoolPoolPool
  • On private beach
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry

Explore the area

Map
Carretera Federal Cancun, Playa del Carmen Km 298, Playa del Carmen, QROO, 77710
  • Popular LocationEl Camaleón Mayakoba Golf Course6 min walk
  • Popular LocationQuinta Avenida9 min drive
  • Popular LocationMaroma Beach12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)43 min drive

Room options

View all photos for Andaz King

Premium bedding, minibar, in-room safe, desk

Andaz King

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View King

View from room

Lagoon View King

  • 50 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View Double

Premium bedding, minibar, in-room safe, desk

Lagoon View Double

  • 50 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds

View all photos for King Beach Area

Premium bedding, minibar, in-room safe, desk

King Beach Area

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Beach Area

Premium bedding, minibar, in-room safe, desk

Double Beach Area

  • 43 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Studio

Ocean View Studio | View from room

Ocean View Studio

  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Lagoon View Suite

Lagoon View Suite | Living area

Lagoon View Suite

  • 100 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Area Suite

Premium bedding, minibar, in-room safe, desk

Beach Area Suite

  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Front Studio

Beach Front Studio | View from room

Beach Front Studio

  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Andaz Suite

Premium bedding, minibar, in-room safe, desk

Andaz Suite

  • 100 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Bi-level Suite

Bi-level Suite

Bi-level Suite

  • 174 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Front King

Beach Front King

Beach Front King

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean View Suite

Ocean View Suite | View from room

Ocean View Suite

  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Beach Front Double

Beach Front Double

Beach Front Double

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Beach Front Suite

Beach Front Suite | View from room

Beach Front Suite

  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz Double Bed

Premium bedding, minibar, in-room safe, desk

Andaz Double Bed

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Beach
Andaz Mayakoba - a Concept by Hyatt
On private beach
Pool
Hot tub
All-inclusive
4.7 out of 5, Exceptional, (481)
The price is CA $581
per night
CA $835 total
includes taxes & fees
25 May - 26 May
Andaz Mayakoba - a Concept by Hyatt

About the area

Playa del Carmen

Beachside getaway.A stay at this resort places you within half a mile (1 km) of El Camaleón Mayakoba Golf Course and 6 miles (10 km) of Quinta Avenida. Maroma Beach is within 6 miles (10 km) and Paradise Beach is within 9 miles (15 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min walk
  • Gran Coyote Golf - 4 min drive
  • Tres Rios Ecopark - 5 min drive
  • Quinta Avenida - 9 min drive
  • Maroma Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • Hix Bar & Lobby Lounge - 1 min walk
  • Las Brisas Restaurant & Lounge Bar - 6 min drive
  • La Laguna Restaurant & Lounge - 4 min drive
  • Cocina Milagro - 5 min walk
  • La Copa - 6 min drive

About this property

Andaz Mayakoba - A Concept by Hyatt All Inclusive

5-star beachfront resort near El Camaleón Mayakoba Golf Course
Some rates at Andaz Mayakoba - A Concept by Hyatt All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Andaz Mayakoba - A Concept by Hyatt All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. WiFi and wired Internet are free in public spaces. This luxury resort also offers a 24-hour fitness center, a steam room, and a garden. Limited free parking is available on a first-come, first-served basis.

This 5-star Playa del Carmen resort is smoke free.

  • 214 guestrooms or units
  • Meeting rooms
  • Built in 2016
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Andaz Mayakoba - A Concept by Hyatt All Inclusive offers 214 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Languages

English, French, German, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Free supervised childcare
  • In-room child care (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Free beach shuttle

Food and drink

  • 1 restaurant
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 18 holes of golf
  • 2 outdoor pools
  • Fitness classes
  • Archery
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Private picnics
  • Sauna
  • Scuba diving
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Outdoor space

  • Balcony or patio

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free international calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100 per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Andaz Mayakoba All Inclusive Package Concept Hyatt
az Mayakoba Inclusive Package
Andaz Mayakoba a Concept By Hyatt
Andaz Mayakoba a Concept By Hyatt All Inclusive
Andaz Mayakoba a Concept By Hyatt All Inclusive Package
Andaz Mayakoba - A Concept by Hyatt All Inclusive Resort

Andaz Mayakoba - A Concept by Hyatt All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 71 reviews" "
Rating 8 - Good. 10 out of 71 reviews" "
Rating 6 - Okay. 4 out of 71 reviews" "
Rating 4 - Poor. 2 out of 71 reviews" "
Rating 2 - Terrible. 2 out of 71 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

8/10 Good

Valentina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good: It's a perfect place to stay with the kids. Bad: The beach and the beach pool are really small and packed with the beach chairs. Very bad: The SPA treatments are extremely expensive, 2-3 times higher than medium at the seashore.
Stayed 3 nights in Dec 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far, one of the best hotels I've stayed at! The BEST service/staff, great room, AMAZING food.... it really was a GREAT experience! Highly recommend.
Stayed 2 nights in Dec 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Luis

Stayed 1 night in Oct 2023

10/10 Excellent

Angelo

Stayed 2 nights in Jul 2023

10/10 Excellent

Angelo

Stayed 2 nights in Jul 2023

10/10 Excellent

Nina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A completely flawless stay at Andaz Mayakoba. Highly recommended. Book the All inclusive option, it really is worth it.
Stayed 3 nights in Apr 2023

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We just visited for the third time and it was wonderful, again! The staff is phenomenal, the food is incredible and the walking/bike riding around the property is fantastic. The beach was pristine despite an algae bloom and the pools were delightful. The spa treatments were great. The rooms are starting to show a little bit of age but still a great vacation!
Stayed 4 nights in Mar 2023