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Grand Sunset Princess - All Inclusive

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Photo gallery for Grand Sunset Princess - All Inclusive

On the beach, white sand, free beach shuttle, free beach cabanas
Lobby
Exterior
Deluxe Suite, Garden View
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪16 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪17 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪29 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Deluxe Suite, Garden View

Free minibar, in-room safe, desk, blackout drapes

Deluxe Suite, Garden View

8.2 out of 10
Very good
(274 reviews)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Pool Access (with Bathtub, Pool View)

Deluxe Suite, Pool Access (with Bathtub, Pool View) | View from room

Deluxe Suite, Pool Access (with Bathtub, Pool View)

8.6 out of 10
Excellent
(51 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Family Club Room - Pool Access, Pool View

Family Club Room - Pool Access, Pool View

Family Club Room - Pool Access, Pool View

7.8 out of 10
Good
(14 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Family Club Deluxe

Family Club Deluxe

Family Club Deluxe

7.4 out of 10
Good
(18 reviews)
  • Garden view
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed OR 2 Double Beds and 1 Twin Sofa Bed

View all photos for Platinum Suite

Platinum Suite

Platinum Suite

8.2 out of 10
Very good
(41 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Laguna Villa Suite

Laguna Villa Suite

Laguna Villa Suite

9.0 out of 10
Wonderful
(17 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Deluxe with Garden View

Free minibar, in-room safe, desk, blackout drapes

Double Room Deluxe with Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 55 sq m
  • Sleeps 3

View all photos for Triple Room Luxury with Pool View

Free minibar, in-room safe, desk, blackout drapes

Triple Room Luxury with Pool View

  • 55 sq m
  • Sleeps 3

View all photos for Single Room Premium with Garden View

Free minibar, in-room safe, desk, blackout drapes

Single Room Premium with Garden View

  • Garden view
  • 61 sq m
  • Sleeps 1

View all photos for Single Room with Lake View

Free minibar, in-room safe, desk, blackout drapes

Single Room with Lake View

  • Lake view
  • 68 sq m
  • Sleeps 1

View all photos for Single Room Deluxe with Garden View

Free minibar, in-room safe, desk, blackout drapes

Single Room Deluxe with Garden View

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 55 sq m
  • Sleeps 1

View all photos for Double Room Deluxe with Garden View

Free minibar, in-room safe, desk, blackout drapes

Double Room Deluxe with Garden View

  • Garden view
  • 55 sq m
  • Sleeps 3

View all photos for Quadruple Room Deluxe with Garden View

Free minibar, in-room safe, desk, blackout drapes

Quadruple Room Deluxe with Garden View

  • Garden view
  • 55 sq m
  • Sleeps 4

View all photos for Single Room Deluxe with Garden View

Free minibar, in-room safe, desk, blackout drapes

Single Room Deluxe with Garden View

  • Garden view
  • 55 sq m
  • Sleeps 2

View all photos for Single Room Deluxe with Garden View

Free minibar, in-room safe, desk, blackout drapes

Single Room Deluxe with Garden View

  • Garden view
  • 55 sq m
  • Sleeps 3

View all photos for Triple Room Deluxe with Garden View

Free minibar, in-room safe, desk, blackout drapes

Triple Room Deluxe with Garden View

  • Garden view
  • 55 sq m
  • Sleeps 3

View all photos for Triple Room Deluxe with Garden View

Free minibar, in-room safe, desk, blackout drapes

Triple Room Deluxe with Garden View

  • Garden view
  • 55 sq m
  • Sleeps 4

View all photos for Single Room Luxury with Pool View

Free minibar, in-room safe, desk, blackout drapes

Single Room Luxury with Pool View

  • 55 sq m
  • Sleeps 1

View all photos for Double Room Luxury with Pool View

Free minibar, in-room safe, desk, blackout drapes

Double Room Luxury with Pool View

  • 55 sq m
  • Sleeps 2

View all photos for Single Room Premium with Garden View

Free minibar, in-room safe, desk, blackout drapes

Single Room Premium with Garden View

  • Garden view
  • 61 sq m
  • Sleeps 2

View all photos for Double Room Premium with Garden View

Free minibar, in-room safe, desk, blackout drapes

Double Room Premium with Garden View

  • Garden view
  • 61 sq m
  • Sleeps 3

View all photos for Double Room Premium with Garden View

Free minibar, in-room safe, desk, blackout drapes

Double Room Premium with Garden View

  • Garden view
  • 61 sq m
  • Sleeps 2

View all photos for Double Room Premium with Garden View

Free minibar, in-room safe, desk, blackout drapes

Double Room Premium with Garden View

  • Garden view
  • 61 sq m
  • Sleeps 3

View all photos for Quadruple Room Premium with Garden View

Free minibar, in-room safe, desk, blackout drapes

Quadruple Room Premium with Garden View

  • Garden view
  • 61 sq m
  • Sleeps 4

View all photos for Triple Room Premium with Garden View

Free minibar, in-room safe, desk, blackout drapes

Triple Room Premium with Garden View

  • Garden view
  • 61 sq m
  • Sleeps 3

View all photos for Triple Room Premium with Garden View

Free minibar, in-room safe, desk, blackout drapes

Triple Room Premium with Garden View

  • Garden view
  • 61 sq m
  • Sleeps 4

View all photos for Double Room with Lake View

Free minibar, in-room safe, desk, blackout drapes

Double Room with Lake View

  • Lake view
  • 68 sq m
  • Sleeps 2

View all photos for Super Saver

Free minibar, in-room safe, desk, blackout drapes

Super Saver

9.4 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Platinum Suite Plunge Pool

Suite

Platinum Suite Plunge Pool

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

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About the area

Playa del Carmen

On the beach.Within 2 miles (3 km) of this Playa del Carmen property, you'll find Playa Xcalacoco and Chun-Zumbul (diving site). Gran Coyote Golf and El Camaleón Mayakoba Golf Course are also within 3 miles (5 km).

What's nearby

  • Playa Xcalacoco - 16 min walk - 1.4 km
  • Quinta Avenida - 17 min drive - 9.9 km
  • Playa del Carmen Main Beach - 17 min drive - 10.2 km
  • Maroma Beach - 21 min drive - 14.7 km
  • Xcaret Eco Theme Park - 29 min drive - 20.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Amaranto - ‬15 min walk
  • ‪Fresco Bar - ‬8 min walk
  • ‪Mike’s Coffee - ‬17 min walk
  • ‪Piano Bar - ‬17 min walk
  • ‪Beach Bar - ‬4 min walk

About this property

Grand Sunset Princess - All Inclusive

5-star beachfront property near El Camaleón Mayakoba Golf Course
Grand Sunset Princess - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the property's complimentary beach shuttle. Enjoy the complimentary cabanas and umbrellas for a relaxing day at the beach. At Grand Sunset Princess - All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 3 swim-up bars, and 15 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available. A complete renovation of Grand Sunset Princess - All Inclusive was completed in November 2025.

This 5-star Playa del Carmen property is smoke free.

  • 672 guestrooms or units
  • 10 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 3 swim-up bars
  • 15 bars or lounges
  • 5425 sq ft of conference space
  • 504 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
Grand Sunset Princess - All Inclusive offers 672 accommodations with free minibar items and minibars. Rooms open to furnished balconies. This Playa del Carmen property provides complimentary wireless Internet access.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Indoor pool, 12 outdoor pools, open 8:00 AM to 8:00 PM, free cabanas
Grand Riviera Princess - All Inclusive
Playa del Carmen
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, 4,437 reviews
The price is CA $286
CA $351 total
includes taxes & fees
Jun 4 - Jun 5
Grand Riviera Princess - All Inclusive

Property amenities

Family friendly

  • 12 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 15 bars/lounges
  • 2 beach bars
  • 3 poolside bars
  • 3 swim-up bars
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis lessons

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grand Sunset Princess All Inclusive
Grand Sunset Princess All Suites Resort
Grand Sunset Princess - All Inclusive Playa del Carmen
Grand Sunset Princess All Suites Resort Spa All Inclusive
Grand Sunset Princess - All Inclusive All-inclusive property

Frequently asked questions

How close is Grand Sunset Princess - All Inclusive to the airport?

Grand Sunset Princess - All Inclusive is 26.4 mi (280-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Sunset Princess - All Inclusive?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Grand Sunset Princess - All Inclusive on Jun 4, 2026 start from CA $286, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Sunset Princess - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Grand Sunset Princess - All Inclusive.

How close is Grand Sunset Princess - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Grand Sunset Princess - All Inclusive offer free breakfast?

Grand Sunset Princess - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Grand Sunset Princess - All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (13-min drive) is nearby.

What time is check-in at Grand Sunset Princess - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Grand Sunset Princess - All Inclusive?

This property offers free self parking.

Does Grand Sunset Princess - All Inclusive have a pool?

Grand Sunset Princess - All Inclusive features 12 outdoor pools, an indoor pool, and a children's pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Grand Sunset Princess - All Inclusive have a restaurant?

Yes, there are 10 restaurants on site.

Does Grand Sunset Princess - All Inclusive have a spa?

This property has a spa, which features body treatments, Swedish massages, and mani/pedis.

How close is Grand Sunset Princess - All Inclusive to downtown Playa del Carmen?

Grand Sunset Princess - All Inclusive is 4 mi away from Playa del Carmen.

Grand Sunset Princess - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 201 out of 335 reviews
Rating 8 - Good. 74 out of 335 reviews
Rating 6 - Okay. 36 out of 335 reviews
Rating 4 - Poor. 14 out of 335 reviews
Rating 2 - Terrible. 10 out of 335 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

RYAN, BELLE RIVER

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Travelocity booked a room that was closed that had private pool access. Did not look after us getting our private pool and ruined our trip. As for the resort security cameras everywhere gave us a prison vibe as opposed to vacation vibe!
Stayed 3 nights in Dec 2025

8/10 Good

Nicole

Stayed 5 nights in Feb 2026

8/10 Good

Lawrence, Toronto

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff smiling and happy, sun mostly, clean restaurants with great food and good cooks. The service was great, esp in the main dining room. Only problem, is slow service at front disk.
Stayed 14 nights in Feb 2026

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were lovely. All the staff was so friendly and helpful.
Stayed 5 nights in Feb 2026

10/10 Excellent

Lisa

Stayed 6 nights in Feb 2026

8/10 Good

Terri

Travelled with partner
Liked: Cleanliness, amenities
Nice rooms and great pools. Food was very good
Stayed 5 nights in Feb 2026

8/10 Good

THOMAS

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous, so many pools, clean resort and I loved the layout and how it feels you are constantly OUTSIDE. The animals in the property are adorable and my kids loved them!
Stayed 3 nights in Feb 2026

10/10 Excellent

Mohamed Sherif

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and very friendly staff
Stayed 7 nights in Feb 2026

8/10 Good

Shalini

Liked: Cleanliness, amenities, property conditions & facilities
Food was great , staff is amazing , amenities are good . The part I missed was there was no hot tub. Water in the pool was extremely cold and no hot water tub to warm up but I guess if you going in summer months that should not be a problem. But overall great experience .
Stayed 4 nights in Feb 2026

10/10 Excellent

Olympia

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was beautiful and spotless! Staff was amazing and food was delicious! Highly recommended!
Stayed 7 nights in Feb 2026

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Definitely coming back
Stayed 5 nights in Feb 2026

10/10 Excellent

Edmundo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing thank you for the Wonderful stay.
Stayed 15 nights in Jan 2026

8/10 Good

Mary

Liked: Cleanliness, property conditions & facilities
Clean resort
Stayed 5 nights in Feb 2026

8/10 Good

Gina

Stayed 1 night in Nov 2025

10/10 Excellent

Katerina

Stayed 7 nights in Feb 2026

10/10 Excellent

Robert, Lethbridge

Stayed 9 nights in Feb 2026

8/10 Good

Angela

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
private check in was fast, staff were courteous
Stayed 4 nights in Feb 2026

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
Service, food and amenities were excellent.
Stayed 28 nights in Jan 2026

8/10 Good

Anik

Stayed 6 nights in Feb 2026

10/10 Excellent

Lourdes

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 4 nights in Feb 2026

8/10 Good

Alisabeth

Stayed 7 nights in Feb 2026

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All was an excellent experience. All staff were courteous--with sincerity.
Stayed 5 nights in Feb 2026

8/10 Good

Chelsea

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were spacious, recently renovated and very clean. The pools are big so there was always a spot to lay down.
Stayed 7 nights in Feb 2026

6/10 Okay

Jane

Stayed 5 nights in Feb 2026

8/10 Good

Carolina

Liked: Cleanliness, amenities, property conditions & facilities
Room amenties all was good food the only thing we were disappointed was the beach access and dirt everything alse was good
Stayed 3 nights in Jan 2026