On the beach
You'll find Quinta Avenida and Punta Esmeralda Beach within 3 miles (5 km) of this Playa del Carmen resort. Playa 88 and 28 de Julio Square are also within 3 miles (5 km).
This luxury resort features a full-service spa, a nightclub, and 10 restaurants. Families will appreciate the free kid's club, onsite laundry facilities, and supervised childcare. Enjoy the 7 outdoor pools and perks like free WiFi.
Free WiFi, iPod docks
In addition to flat-screen TVs with cable channels, the 210 guestrooms offer free WiFi and iPod docks. 24-hour room service, premium bedding, and separate bathtubs and showers are also available.
19 Sep. 2019 by Camila
We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.
23 Mar. 2019 by Camila
Thank you very much for leaving these wonderful comments, we are delighted that you enjoyed your stay among us.
21 Feb. 2018 by Ecommerce Manager
We deeply regret what happened during your stay, we understand your annoyance but you never force the guest to take the option that is given, I can gladly send you the document that you sign where I accept this as compensation for the all inclusive. Best regards
9 Feb. 2018 by Ecommerce Manager
We greatly appreciate the time it took to give us your comment, it is a pleasure to know that your stay was the best, we hope you return soon to his home The Fives.
Residences at The Fives offers its guests a full-service spa, 7 outdoor swimming pools, an outdoor tennis court, and a fitness center. There are 10 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 4 poolside bars and 7 bars/lounges. WiFi is free in public spaces. Business amenities include a business center and a meeting room. A nightclub, a complimentary children's club, and tour/ticket assistance are also featured at the luxury Residences at The Fives. Parking is available for a fee. A complete renovation of Residences at The Fives was completed in September 2019. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen resort.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Residences at The Fives offers 210 accommodations with iPod docking stations and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Flavours - This restaurant specializes in international cuisine and serves breakfast and dinner.
Le Brasserie - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Sea Olive - This restaurant specializes in French cuisine and serves lunch and dinner. Open daily.
Oriola Beach Club Grill - This restaurant specializes in Mediterranean cuisine and serves lunch only. Open daily.
Mestizo - This theme restaurant specializes in Mexican cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
7 outdoor swimming pools are on site along with an outdoor tennis court and a fitness center.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.