Overall, we loved our stay. The bed was very comfortable, the kitchen was very spacious, & the location was great. However, it was a bit noisy at night, but not impossible to fall asleep. We only really had three problems with the place:
1) There was no drying machine, even though the website said that âlaundry servicesâ & âwasher/dryerâ were available, and the sales manager argued with me about that trying to claim that the website never promised one.
2) The stove & oven are gas-operated, but there was no lighter or matches available. When I called reception to ask about that, they said there should be one there. When I told them there wasnât a lighter in the kitchen & asked if they could bring one over, they hung up on me & never brought over a lighter or matches, so we had to spend $4 on a lighter at the closest store we could find that sold one. We left it there for others to use since the hotel didnât supply anytbing themselves.
3) We werenât pleased with how the hotel staff handled our complaints. They need to improve their customer service.
