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Playa Los Arcos Hotel Beach Resort & Spa

Property class: 4
4-star beachfront hotel near Playa de los Muertos

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Photo gallery for Playa Los Arcos Hotel Beach Resort & Spa

3 outdoor pools
Breakfast, lunch and dinner served
Exterior
Couples treatment rooms, body treatments, aromatherapy
On the beach, beach umbrellas, beach towels

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Olas Altas 380, Col. Emiliano Zapata, Puerto Vallarta, JAL, 48380
  • Place, Playa de los Muertos
    ‪2 min walk‬
  • Place, Olas Altas Beach
    ‪2 min walk‬
  • Place, Los Muertos Pier
    ‪2 min walk‬
  • Airport, Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪10 min drive‬

Room options

View all photos for Superior Room, Partial Sea View

Superior Room, Partial Sea View

Superior Room, Partial Sea View

8.0 out of 10
Very good
(71 reviews)
  • Partial sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Single

Superior Single

Superior Single

7.0 out of 10
Good
(45 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Premium Room

Superior Premium Room

Superior Premium Room

7.8 out of 10
Good
(39 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

7.8 out of 10
Good
(77 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Superior

8.0 out of 10
Very good
(2 reviews)
  • 25 sq m
  • Sleeps 4

View all photos for Premium Single Room

Premium Single Room

Premium Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room Standard

  • 20 sq m
  • Sleeps 2

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About the area

Puerto Vallarta

Beachside getaway.At this Romantic Zone hotel, you'll be well placed to visit Playa de los Muertos and Bay of Banderas, both within a 5-minute walk. Olas Altas Street and Olas Altas Farmers Market are also within half a mile (1 km).

What's nearby

  • Olas Altas Street - 1 min walk - 0.0 km
  • Playa de los Muertos - 2 min walk - 0.2 km
  • Olas Altas Beach - 2 min walk - 0.2 km
  • Los Muertos Pier - 2 min walk - 0.2 km
  • Cuale Island - 5 min walk - 0.5 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 29 min drive

Restaurants

  • ‪Cuates Y Cuetes - ‬2 min walk
  • ‪Tuna Azul - ‬1 min walk
  • ‪Pancho's Takos - ‬1 min walk
  • ‪Republic - ‬2 min walk
  • ‪Dee's Coffee Company - ‬2 min walk

About this property

Playa Los Arcos Hotel Beach Resort & Spa

4-star beachfront hotel near Playa de los Muertos
Some rates at Playa Los Arcos Hotel Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Playa Los Arcos Hotel Beach Resort & Spa offers its guests 3 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Playa Los Arcos Hotel Beach Resort & Spa.

This 4-star Puerto Vallarta hotel is smoke free.

  • 160 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Built in 1979
  • Deli
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
Playa Los Arcos Hotel Beach Resort & Spa offers 160 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Puerto Vallarta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Deluxe Twin Room with Sea View | Beach/ocean view
Hotel Tropicana - Near Olas Altas Street
Romantic Zone
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 3,058 reviews
The price is CA $108
CA $135 total
includes taxes & fees
May 9 - May 10
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Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to noon for a fee: MXN 320 for adults and MXN 160 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Children's pool
  • Full-service spa

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.

Property is also known as

Arcos Los
Arcos Playa
Los Arcos Playa
Playa Arcos
Playa Los
Playa Los Arcos
Playa Los Arcos Hotel
Playa Los Arcos Hotel Puerto Vallarta
Playa Los Arcos Puerto Vallarta
Playa Los Arcos Hotel Beach Puerto Vallarta
Playa Los Arcos Hotel Beach Resort And Spa
Playa Los Arcos Hotel Beach Resort Puerto Vallarta
Playa Los Arcos Hotel Beach Resort
Playa Los Arcos Beach Puerto Vallarta
Playa Los Arcos Beach
Playa Los Arcos Hotel Beach Resort Spa
Los Arcos Puerto Vallarta
Los Arcos & Puerto Vallarta

Playa Los Arcos Hotel Beach Resort & Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 643 out of 1275 reviews
Rating 8 - Good. 321 out of 1275 reviews
Rating 6 - Okay. 166 out of 1275 reviews
Rating 4 - Poor. 76 out of 1275 reviews
Rating 2 - Terrible. 69 out of 1275 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer

Travelled with partner
Liked: Amenities
The location is great, right in the zona romantica. This is the hotel if you want to be on the beach and in the action. We did the all inclusive option and were very happy. Drinks we good and the buffet was surprisingly delicious even with limited options. The cons were the rooms/beds. Too small and not very comfortable.
Stayed 3 nights in Jan 2026

8/10 Good

Edgar

Travelled with partner
Liked: Property conditions & facilities
We got the worse room.. next to thw kids pool side, for a couple qith no kids.
Stayed 4 nights in Nov 2025

8/10 Good

SELVAN

Liked: Staff & service
it was all good but the hotel staff reluctant to change room. One of the room was real not in good shape
Stayed 7 nights in Dec 2025

6/10 Okay

Razbir

Stayed 4 nights in Dec 2025

10/10 Excellent

Anita

Liked: Cleanliness, property conditions & facilities
Everything was perfect
Stayed 5 nights in Dec 2025

2/10 Terrible

Jesus

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Worse Hotel in the World. Do not stay here . It’s dirty, staff is rude, the rooms look nothing like the pictures. It’s soooo noisy. You will hear cars all night long and drunk people in the streets. The management is poorly trained. You also have many families with children all over. It’s not idea for relaxing. Also they have no amenities or accommodation for anything .
Stayed 3 nights in Jan 2026

10/10 Excellent

PAOLA

Travelled with partner
Liked: Cleanliness, amenities
Very good service
Stayed 4 nights in Nov 2025

10/10 Excellent

Dawn

Stayed 6 nights in Dec 2025

10/10 Excellent

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff are amazing
Stayed 7 nights in Dec 2025

8/10 Good

Gabriel Camile

Stayed 7 nights in Oct 2025

10/10 Excellent

Deborah Ann

Loved the Playa los Acros hotel. We had a 1 week stay there over Christmas.
Stayed 7 nights in Dec 2025

8/10 Good

june

Stayed 4 nights in Dec 2025

10/10 Excellent

Jonas

Stayed 3 nights in Dec 2025

6/10 Okay

JINHUI

Travelled with group
Disliked: Amenities, property conditions & facilities
The staff were generally nice, but there was no Wi-Fi in the room, so I had to spend extra money on mobile data. The building was very old, and there was a lot of mold in the room. There was no soundproofing at all, and the shower water pressure was extremely weak, so it took at least 30 minutes just to take one shower. On top of that, every time the air conditioner turned on, it made a loud whirring noise that startled me awake in the middle of the night. But great location
Stayed 5 nights in Dec 2025

8/10 Good

Lauren

Liked: Cleanliness, property conditions & facilities
The desk employees were disinterested but all others were excellent. The hotel location for a first visit was ideal. The food and service in the hotel restaurant were great.
Stayed 7 nights in Dec 2025

4/10 Poor

Omar Daniel

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
The room was smelling bad and had mold in the bathroom walls
Stayed 6 nights in Dec 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was really nice. The staff was extremely accomodating and i really enjoyed staying here.
Stayed 3 nights in Dec 2025

6/10 Okay

A'drea

Travelled with partner
The staff was very friendly. The hotel was decent but out dated. I slept well though. I didn't understand how you can only get towels until 6pm. We wanted to go sit on the beach and it was a little after 6 and they put the beach chairs away and the towels. Couldn't use the pool that was open till 10 without the towels. Confused on that rule. Overall good.
Stayed 1 night in Dec 2025

6/10 Okay

Alina

Travelled with family, Travelled with family and small children
Disliked: Amenities
This is a plain 3-star hotel. Rooms are basic, some are smaller than others and can be very cramped. Lots of noise from restaurant exhaust or maintenance facilities (the laundromat room has some wicked vibrations too). Do not recommend "all-inclusive" option, food options were limited and not exciting.
Stayed 7 nights in Dec 2025

6/10 Okay

John

Stayed 5 nights in Dec 2025

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The food was awsome, very friendly staffs, convenience location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities
Food was excellent and staff very friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Maria, Santa Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing! Room was clean
Stayed 2 nights in Dec 2025

6/10 Okay

Cris

Liked: Cleanliness
Friendly staff, good food, good facilities but room is a bit old.
Stayed 6 nights in Dec 2025

8/10 Good

angie

Travelled with partner
Liked: Cleanliness
The location
Stayed 6 nights in Dec 2025